Ratings based on 894 Verified Reviews

3.7 out of 5
78% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Nice room, don't eat the food...

Posted Apr 16, 2017
Our check in was very quick, however, the staff told us the wrong way to our room and we requested a taxi pick up at a specific time but we had to remind them because they forgot. The room was clean, the bathroom was great, and our room had a balcony with an amazing view of the mountains (4th floor, as for an odd numbered room for the view). The hotel offers free dinner and breakfast, can't complain too much about free but nothing was seasoned and most was over cooked. Very reminiscent of cafeteria food. The waffle maker didn't seem to be calibrated properly because the outside of the waffle was crisp and browned but the inside was still liquid. Still, the food was free and we were all able to find something edible and it saved money.
Comment from Hotel Management
Apr 17, 2017 by Front Desk, Hotel Management
We apologize for the inconvenience and hope you have enjoyable stay with us on your next visit with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean and friendly environment

Posted Apr 8, 2017
I truly enjoyed my stay in a plush and very comfortable bed
Comment from Hotel Management
Apr 9, 2017 by J.C, Hotel Management
Thank you for staying with us, we appreciate your feedback. Best regards, front desk staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient, affordable accommodations near Denver

Posted Mar 21, 2017
Pros: Nice rooms.
Nice, comfortable hotel, reasonably priced and conveniently located. There "dinner" and "breakfast" could use some assistance, but overall, not bad!
Comment from Hotel Management
Mar 21, 2017 by J.C, Hotel Management
Thank you for your feedback, we are working on making it better. Best regards..... Front desk staff
5 out of 5
by A verified traveler

Stay in Denver before dring to Vail to ski

Posted Feb 1, 2017
Pros: Clen room, comfortable.
Cons: Fire the guy who looked in the room for my jacket and never called me to say he found it.
I forgot my Ski Jacket in the cloet of the room. I called 1 hour later to ask them to look for it. The man said he personally looked and it was not there. I went back after the ski trip on the way to the airport and they had it in the managers office. Thank you for holding onto it. But the guy who loooked for it... Thanks for not calling me to tell me you found it! Skied all week with a borrowed jacket. Dissappointed that one employee turned a good stay into a bad one. I hope he gets reprimanded.
Comment from Hotel Management
Feb 3, 2017 by Fornt Desk Management, Hotel Management
Thank you for reaching out and writing a review. We are sorry for the confusion on your jacket situation. We hope you will give us another chance if you are ever in the area again.
5 out of 5
by A verified traveler

Very clean!

Posted Jan 22, 2017 on Hotels
I will definitely be staying here again well worth the price for what we got. Hotel staff was very friendly very easy to get to the Western stock show complex. Found a back way never had to fight freeway traffic.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback
4 out of 5
by A verified traveler from quebec

Posted Jan 15, 2017 on Hotels
Nice, quiet, fairly.comfy.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thank you for your feedback. Best regard! Front desk staff
5 out of 5
by DeAnn

Posted Jan 3, 2017 on Hotels
Room was clean. That means a lot.
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
Thank you for reaching out and writing your review, we would be delighted to have you with us again!
5 out of 5
by A verified traveler

Stranded airline passenger gets nice room at 2 AM

Posted Dec 19, 2016 on Hotels
My flight was cancelled due to weather, and I was desperately looking for a hotel at 1 AM. I got lucky and found Comfort Inn & Suites. Great room for a great price.
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Thank you for reaching out and writing a review, we would be delighted to have you stay with us again!
5 out of 5
by A verified traveler

Posted Dec 18, 2016 on Hotels
Shower was a struggle for us tall people.
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Thank you for your great review. We apologize for the shower but will be pleased if you choose to come stay with us on your next visit to Denver.
4 out of 5
by A verified traveler

Not pricy, works great when not looking for luxury

Posted Dec 10, 2016 on Hotels
Good stuff, not bad.
Comment from Hotel Management
Dec 11, 2016 by General Manager, Hotel Management
Thank you very much for taking the time to review your stay. Your feedback is valued by fellow guests and staff alike. We are glad you enjoyed your stay and hope to see you back here. Best regards, Front Desk Staff