Ignorant Front Desk Employee
Posted Feb 16, 2017
Just arriving to the property on Monday Feb. 13 at 6:30pm and the front desk agent (Bobby Pacheco), while cheeking-in, questioned about my nationality and US citizenship, he make some comments about it, and ask his peer (Ani Mendez, Mexican) if she was also Puerto Rican. He, without knowing the facts and historical information, make a few ignorant and disrespectful comments about our political status and citizenship. This situation was inappropriate and unpleasant.
In the morning at the check-out Ani Mendez was very nice and caring,thanks Ani.