Ratings based on 1,323 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs

Mostly what you expect at Embassy

Posted Feb 19, 2017
Our family stayed here at the grand opening 30 years ago. Glad to see that the wear & tear has been addressed with the recent renovations. The full breakfast and evening reception are great as always. Our suite was spotless; really appreciated the new blackout drapes and the step in shower. Only negative comment is that the hotel no longer has a sit-down restaurant. Fortunately we have numerous restaurant favorites nearby.
4 out of 5
Recommended
for Everyone
by A verified traveler

Just renovated, and improved

Posted Jan 24, 2017
Pros: New motif, warm and contemporary
Cons: Wait until everything is in place to assess
Location: On edge of Denver Tech Center, great.
Seems to have just re-opened. A complete re-do, maybe. Now a contemporary motif. Very nice. Comfortable. Staff is welcoming. Everything not in place yet, such as computers and printers. Managers happy hour does not have fresh popcorn! Not a good thing. Close to everything in Denver Tech Center, but far enough away from I25.
Comment from Hotel Management
Jan 25, 2017 by Russ, Hotel Management
So glad to hear how much you enjoyed your stay as well as our staff and new atrium remodel. Hope to see you back soon.
3 out of 5
by A verified traveler

Not That Impressed

Posted Jan 9, 2017
Pros: The room ,breakfast Staff
Cons: Make Pricing Reasonable for Eating at Hotel .Staff not anywhere near what I Usually experience at Hilton Hotels .
Location: Bring a vehicle.You want to go somewhere your Driving .
Front desk staff could work on there PR skills ,Along with the Bartender at reception . The older Black Gentleman making the omelettes in the morning is Outstanding .Hard worker ,Great Guy. I would bring food and drinks with you if your coming to this Hotel .Extremely Overpriced on everything.$8.00 grilled cheese sandwich .$10.00 for two bottles of Soda .$14.00 burger and it goes up from there .
Comment from Hotel Management
Jan 14, 2017 by Russ, Hotel Management
Thank you for your response. We apologize for the issues you experienced while staying at our hotel. This is certainly not the experience we wish for our guests to have. We will work with management to resolve the issues so they do not happen in the future. We hope you will stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

It served its purpose: Relaxation

Posted Dec 20, 2016
Overall the stay was wonderful. The room was cozy and the staff was nicen Breakfast was good however on the last day of my stay the breakfast area was a mess. The grill was open but the hot food had no food remaining. No juice, bowls, and basic item were not available. Very messy and a bit shocking given the previous times I stayed there. This was probably in the abnormal but it definitely should be given consideration.
Comment from Hotel Management
Dec 21, 2016 by Russ, Hotel Management
So glad to hear how much you enjoyed your stay. Thank you for the heads up on breakfast. We will certainly look into it. Hope to see you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2016
Great, clean hotel. I would definitely stay here again.
Comment from Hotel Management
Dec 21, 2016 by Russ, Hotel Management
So glad to hear how much you enjoyed your stay and we look forward to you staying with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 25, 2016
Great stay. I'm sure that once the construction is complete, the lobby will be beautiful.
Comment from Hotel Management
Nov 26, 2016 by Russ, Hotel Management
Thank you for your patience during our atrium renovation. We look forward to your next visit.
5 out of 5
by A verified traveler

Great hotel for price

Posted Nov 23, 2016 on Hotels
The staff was very nice and helpful. The young lady who checked us in was awesome! The breakfast had so many choices for adults and kids. Lots of good places to eat close to hotel, Parking was free and although we didn't use it they have a shuttle. All around a wonderful stay and we'd definetly stay there again.
Comment from Hotel Management
Nov 25, 2016 by General Manager, Hotel Management
Thank you for your kind words regarding our staff. We are so glad to hear how much you enjoyed your stay and hope to see you back soon.
4 out of 5
by A verified traveler

Posted Nov 20, 2016 on Hotels
Hotel was under major reconstruction which really ruined the bar/restaurant area. But yet still paid full price. No nice, warm smoking areas. I booked a smoking room just to find out they don't have any when I got there. Pulled out the couch and there were stains all over the mattress and cushions. Hotel did move us rooms and bought us a meal.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Our apologies for the issues you experienced and we do thank you for sharing your experience with us. We do hope the rest of your stay was comfortable and enjoyable and hope to see you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Wayne, IN

Remodeling November 2016

Posted Nov 14, 2016
The hotel is being updated and is under construction. There was only one elevator working and was very slow. Also the breakfast area has been moved into a banquet room during construction and was crowded and noisy. Probably will be nice when it is done, but be aware of this now.
Comment from Hotel Management
Nov 17, 2016 by Russ, Hotel Management
Thank you for your response. We do apologize for any inconvenience caused by our atrium renovation and do thank you for your patience while we conduct this necessary work. We do hope the rest of your stay was comfortable and enjoyable and hope to see you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Under remodel, but still great

Posted Nov 14, 2016
It was a great hotel. Currently under a remodel though. A little noisy during the day but the staff was awesome
Comment from Hotel Management
Nov 17, 2016 by Russ, Hotel Management
Thank you for your response. We do apologize for any inconvenience caused by our atrium renovation and do thank you for your patience while we conduct this necessary work. We do hope the rest of your stay was comfortable and enjoyable and hope to see you back soon.