Ratings based on 1,354 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Nice hotel, close to I-25.

Posted May 15, 2017
Pros: Made to order breakfast was fantastic. Courtesy shuttle took us to a restaurant and picked us up when done.
Cons: During happy hour, free mixed drinks were well drinks only.
Location: Location is in the tech area. Local shops and restaurants were close by.
Arrived at hotel and was quickly checked in and in our room. We inquired as to changing rooms, due to the bathroom did not have a tub. This request was granted and we were in out new room within 5 minutes.
Comment from Hotel Management
May 21, 2017 by Russ, Hotel Management
So glad to hear how much you enjoyed your stay. We hope to see you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from la Junta

Anniversary getaway

Posted May 9, 2017
We stayed 1 night as part of our anniversary getaway. We were very impressed with the staff. We were able to check in almost 2 hrs early. The room was clean and we loved the layout. We had a great nights sleep with little to no outside noise. The breakfast they provide in the morning was outstanding! Well beyond our expectations. The staff kept tables clean and all the breakfast items restocked often. We will definitely stay here again. It's worth it for sure!
Comment from Hotel Management
May 12, 2017 by Russ, Hotel Management
Thank you for recognizing the efforts of our staff. Glad to hear how much you enjoyed our hotel. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

Our stay was short and sweet.

Posted May 7, 2017
Pros: Location
Cons: Evening reception
Location: Located near Park Meadows Mall.
Desk help was very nice. Room was clean. Evening reception was lame. They used to have good horduvre's but now they have animal crackers and gold fish crackers. Not what we were expecting.
Comment from Hotel Management
May 12, 2017 by Russ, Hotel Management
Our apologies that the snacks at our managers reception were not to your liking. We thank you for sharing your experience with us and do hope the rest of your stay was comfortable and enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy to find

Posted May 4, 2017
Relaxing stay after long day on the road. Great lounge area to meet friends.
Comment from Hotel Management
May 6, 2017 by Russ, Hotel Management
Glad to hear how much you enjoyed our newly renovated lounge. Thank you for taking the time to write a review. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet location

Posted Apr 13, 2017
Room clean. One of the front desk workers was rude, but everyone else was nice. Breakfast could have been better. Eggs and potatoes were cold
Comment from Hotel Management
Apr 16, 2017 by Russ, Hotel Management
Our apologies for the issues you had with our Front Desk Agent and the eggs at the breakfast bar. We do hope the rest of your stay was comfortable and enjoyable and hope to see you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

This is my favorite hotel brand !

Posted Apr 6, 2017
Everything is and has been a pleasure to stay at the Embassy suites Hotel !
Comment from Hotel Management
Apr 11, 2017 by Russ, Hotel Management
So glad to hear how much you enjoyed your stay. We look forward to your next visit.
3 out of 5
by A verified traveler from Denver, CO

Cigarette butts

Posted Mar 7, 2017
I traveled to this hotel with my friend and when she goes to pull out the pullout bed a cigarette butt smacked her in the face. The entire hotel is supposed to be non smoking. The breakfast was FABULOUS. However in my room both sinks were clogged up and when we folded the bed back up you can see even more butts underneath the mattress. GROSSSSS not only is other guest smoking in there but the staff clearly don't clean thoroughly
Comment from Hotel Management
Mar 12, 2017 by Russ, Hotel Management
Our sincerest apologies that this happened to you. We thank you for bringing it to our attention as we will certainly be following up on our end. We do hope the rest of your stay was comfortable and enjoyable and hope to see you back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great room, sink clogged.

Posted Feb 28, 2017
Love the room, sink was clogged. They had trouble keeping up with happy hour.
Comment from Hotel Management
Mar 3, 2017 by Russ Schutte, Front Office Manager , Hotel Management
Thanks for letting us know about your experience. We are glad you liked the room. We hope we were able to resolve the issue with your sink and will look into the issue you reported with happy hour. We hope to see you again soon.
5 out of 5
by joel

Posted Feb 22, 2017 on Hotels
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Glad you enjoyed your stay!
5 out of 5
by A verified traveler

Posted Feb 20, 2017 on Hotels
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Glad you enjoyed your stay!