Call hotel before you decide to stay
Posted Dec 19, 2016 on Hotels
This hotel is under major renovation. The shared areas were extremely cold! I wish I would have known about the renovation prior to my stay. I would have selected a different hotel. The restaurant/breakfast area didn't have enough seating.
Additionally, I selected this hotel in the Tech Center so that it would be potentially less busy with families. The hotel was filled with unsupervised children running the floors and riding the elevators. Management was called twice in two days to resolve.
Overall, I was extremely disappointed in this hotel! Major service and cleanliness issues. After two nights, we had to let staff know that food dishes and food had been left out near one of the rooms for our entire stay.
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Our apologies for the issues you encountered. This is certainly not indicative of our hotel and we thank you for sharing your feedback with us so we can address. We do hope the rest of your stay was enjoyable and hope to see you back soon.