Super great staff
Posted Sep 23, 2016 on Hotels
It's been a long time since I've received good customer service, but this hotel staff really went out of their way to meet my needs. We often hear about bad customer service experiences, but rarely hear about the good ones. This staff was awesome; friendly and efficient, accommodating everything from a last minute reservation and early check in, to personally going back to my room after check out to retrieve valuables I accidentally left. The room was clean, quiet, cool and comfortable, and central to everything. Easy outside access to rooms, the only minor issue was tight parking, the lot was just about full in the evening. Props though to a great staff, I'd definitely stay there again because of them..
Comment from Hotel Management
Oct 6, 2016 by General Manager, Hotel Management
We appreciate you taking the time to write a review and for choosing to stay with us. It is pleasing to read about your satisfaction with the customer service provided to you by our staff. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!