Ratings based on 177 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
for Familiesby Richard from Farmington, NM
Poor MaintenancePosted Nov 10, 2015 on Hotels
We had 3 rooms for 2 nights. One had a door that did not lock. It was reported and not repaired, but eventually we got it to work. In 2 rooms all AC buttons were broken. In one room the fridge hummed so loud that we unplugged it. We only tried the hair dryer in one room and it was broken. We did not report the AC, fridge or hair dryer as it was obvious that maintenance was not a priority at this site. It is a shame as the location is great. One of our party frequently stays at Marriotts for business. He was appaled as this is not the service he usually receives.
for Everyoneby A verified traveler from Dallas, TX.
Average Room with a good locationPosted Nov 9, 2015
Pros: The location for the reason for our visit was great. plenty of restaurants and shopping with other services close by.
Cons: The condition of the facility and the room equipment.
Location: There was a good selection of shopping and restaurants to choose from
The bed was to hard and the comfort amenities (AC/heating unit) were old and dirty. An stink from the bathroom sink was not pleasant. Really feel that the price paid for this room was a little high for the current condition of the facility.
for Everyoneby A verified traveler from rock hill, sc
Nice, clean hotel located near great shopping.Posted Nov 4, 2015
Pros: Breakfast, very comfortable beds, very clean.
Cons: Need shuttle to mall
Stayed there during visit to see grandchildren. Lots of things to do close to hotel. I do wish the hotel had a shuttle bus to the mall. It's only .6 of a mile to walk but not for 2 grandmothers.
for Familiesby A verified traveler
Posted Oct 21, 2015 on Hotels
We came in at 10pm and had to stand in line to check in for almost 25 minutes. Then, the room we got had an air conditioner that made a lot of noise and didn't cool the room. We woke up sweating in the middle of the night. We had heard someone else complain about their air conditioning while we were waiting to check in. Room was clean and bed was comfortable. We really needed a good night's sleep though and that just didn't happen. Complementary breakfast was very nice.
for Personal Eventby Tammy
SouthlandPosted Oct 21, 2015 on Hotels
Short and quick
for Couplesby Paul
Posted Oct 12, 2015 on Hotels
for Everyoneby A verified traveler
Posted Oct 3, 2015
great stay. clean friendly and indoor pool yay!!!!!!
for Everyoneby A verified traveler from Orange Beach,AL
Posted Sep 29, 2015
Pros: It's very close to a lot of great places to eat, shop and movies.
I stayed for about a week. It is a good location, reasonable price, and I liked that it had a microwave and mini-fridge to save a little money for meals. Has a good hot breakfast in the mornings too.
for Couplesby Brian from Middleton, Wisconsin
Aurora Fairfield InnPosted Sep 20, 2015 on Hotels
Staff were friendly and helpful. Hotel is walking distance to variety of restaurants and shopping. Overall quite comfortable. Would stay there again.
for Familiesby Ron from davenport
Posted Sep 18, 2015 on Hotels
Staff was indifferent to our needs bordering on disrespectful