Ratings based on 641 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Good place to stay near Denver

Posted Jun 3, 2017
We were very pleased with our stay. Our room was clean and comfortable. The free breakfast was excellent, monitored by a very conscientious lady. The free internet worked great and the free parking was abundant. We Ubered into downtown but later learned that the light rail passes very close to the hotel.
Comment from Hotel Management
Jun 5, 2017 by General Manager, Hotel Management
Angie, Thank you for sharing your recent experience with us. We're pleased to know we succeeded in providing you with cleanly and comfortable accommodations. We'd love to welcome you back again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bayfield, CO

Great location and views.

Posted May 15, 2017
Room was a bit small but very clean! Newly renovated. Check in was fast, staff is friendly. Special shout out the to evening maintenance man. Very cool guy!
Comment from Hotel Management
May 16, 2017 by General Manager, Hotel Management
Jessica, Thank you for taking the time to share details from your recent stay with us. We really appreciate your comments regarding our cleanly accommodations and wonderful staff! We're thrilled to know you had an excellent experience, and we hope to welcome you back again on future visits to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler from Wyoming

Posted May 9, 2017
Pros: Location was excellent. Walking distance to most amenities and light rail. Facility was acceptable though dated and showing some wear. A+ staff.
Cons: Street access is dicey. Go around the block. Room was on the small side by modern standards. Minor signs of wear around the edges.
Location: Mexican restaurant across the street was awesome.
Our family of four spent two nights for an event at DU. One adult is power wheelchair bound. Some of the doorways were a little tight for the chair and the room was ridiculous tight with the chair in it. Staff was very friendly and helpful. Parking was very adequate though access from the street was... odd until after the first go around. Recommend going around the block.
Comment from Hotel Management
May 10, 2017 by General Manager, Hotel Management
Amanda, Thank you for reviewing your recent stay with us, and thank you for acknowledging our great team here on property. We'd love to have the opportunity to welcome you back again!
3 out of 5
by A verified traveler from S

Ok for business

Posted May 5, 2017
Room and hall smelled like dogs..carpet needed cleaning..room was small..parking was free but cramped and hard to navigate.. room would be ok for one person only for day meeting...not for more than that.. Great staff though and very helpful...the one stellar piece of our stay...we checked out early because of the smell..
Comment from Hotel Management
May 10, 2017 by Robert K, Hotel Management
Thank you for taking the time to comment! I regret your room was not up to our typical standards! I will share you comments with the appropriate teams and hope we have the chance to have you stay with us again in the future. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashua, NH

Nice, close to shopping, restaurant, and highway.

Posted Apr 29, 2017
Checking in/out process is very smooth and quick. Plenty of parking spaces. The only thing is that the blanket is bit too thin.
Comment from Hotel Management
May 1, 2017 by General Manager, Hotel Management
Jin-B, Thank you for sharing feedback from your recent visit. We're pleased to know it was a great experience for you overall, and we hope to welcome you back again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Evergreen Colorado

Fun Stay at Fairfield Inn

Posted Apr 24, 2017
Pros: Room and pool
Cons: none
Location: Ross, DSW, Petco, Hacienda, Village Inn and Dave & BUsters!
A friend and I took our kids there for a day away from life. They swam, we shopped and we ate. The rooms were great and the location allowed us to make choices without traveling far.
Comment from Hotel Management
Apr 25, 2017 by General Manager, Hotel Management
Lisa, Thank you for taking the time to review your recent experience. We're happy to hear you enjoyed our location and accommodations, and we'd love to welcome you back again in the future!
2 out of 5
by A verified traveler from Hagerstown,MD

Check-in difficult

Posted Apr 23, 2017
Location congested, inconvenient unloading and parking. Noisy , staff not friendly
Comment from Hotel Management
Apr 24, 2017 by James B. ~ GM, Hotel Management
Thank you for taking the time to comment! I regret that you did not find our location convenient, and that the staff was not welcoming and friendly. I will personally share your comments with our team, in an effort to improve our products and services. Thanks again!
2 out of 5
by A verified traveler

Not a good service hotel.

Posted Apr 20, 2017
The workers did not care about people and their actitud is bad.
Comment from Hotel Management
Apr 24, 2017 by James B. ~ GM, Hotel Management
Thank you for taking the time to share your feedback! I regret if you found our service not friendly and courteous, as this is our standard. I will personally follow up with our team and share your comments. We appreciate your time. James B. ~ GM
3 out of 5
by A verified traveler from San Diego

Average hotel with basic amenities and location.

Posted Mar 28, 2017
Pros: Nice beds.
Cons: Almost everything from the customer service to the amenities to the breakfast could be improved to standards at most major hotels.
Location: Really nothing was nearby except a major grocery and strip mall. Was convenient to to a freeway exit.
Not a convenient location to nice area with restaurants and shops. Road noise and noise in hall was loader than usual. Service of staff was average.
Comment from Hotel Management
Mar 29, 2017 by James B. , Hotel Management
Thank you for your feedback, as we always are looking to improve our product and services. I will share your comments with the staff, so we can continue to make progress each day! Travel safely!
3 out of 5
by A verified traveler

Posted Mar 27, 2017 on Hotels
Comment from Hotel Management
Mar 29, 2017 by James, Hotel Management
Thank you for taking time to rate our hotel, I regret if you had any issues with our product. Please travel safely, and come visit again soon! James B. ~ GM