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Reviews of Fairfield Inn & Suites by Marriott Denver Downtown

2.5 out of 5
Fairfield Inn & Suites by Marriott Denver Downtown
2747 Wyandot St, Denver, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 963 reviews" "
Rating 8 - Good. 217 out of 963 reviews" "
Rating 6 - Okay. 46 out of 963 reviews" "
Rating 4 - Poor. 23 out of 963 reviews" "
Rating 2 - Terrible. 32 out of 963 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Fort Collins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. Easily accessible and the food was good.
Stayed 1 night in Apr 2024

10/10 Excellent

Maricela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, but the pool was very small, only 3 feet deep
Stayed 3 nights in Apr 2024
Response from Fairfield Team on Apr 11, 2024
Thank you for taking the time to review your stay.

6/10 Okay

melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not know they charge you 30$ a day for parking, they could have told us we could park on the street like almost everyone else staying there.
Stayed 5 nights in Apr 2024
Response from Fairfield Team on Apr 11, 2024
Thank you for taking the time to review your stay.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel
Stayed 2 nights in Apr 2024
Response from Fairfield Team on Apr 11, 2024
Thank you for taking the time to review your stay.

2/10 Terrible

Jessica

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service
They had booked another person into my room before I had even gotten to the hotel. They had put us into another hotel room that didn’t have as many beds without a balcony, and was clearly less expensive, and we did not have enough beds to accommodate the amount of people that were staying with us. Whatever you think
Stayed 1 night in Apr 2024
Response from fairfield team on Apr 11, 2024
Thank you for taking the time to review your stay.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Fairfield Team on Apr 11, 2024
Thank you for taking the time to review your stay.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Fairfield Team on Apr 4, 2024
Thank you for reviewing your stay with us.

10/10 Excellent

Angela

Stayed 1 night in Mar 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very easy and efficient outside neighborhood a little uneasy feeling
Stayed 2 nights in Mar 2024
Response from Fairfield Team on Apr 4, 2024
Thank you for reviewing your stay with us.

10/10 Excellent

mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Interstate. Easy access
Stayed 1 night in Mar 2024
Response from Fairfield Team on Mar 25, 2024
Thank you for reviewing your stay with us

6/10 Okay

LeAnn

Business traveler
Liked: Cleanliness, property conditions & facilities
parking $38 a night .... RIDICULOUS
Response from Marco H - Assistant Manager on Mar 14, 2024
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the price of parking. We aim to provide all of our guests with a great experience, and we hope to see you again in the near future.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Marco H - Assistant Manager on Mar 13, 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at the Fairfield Denver Downtown. We hope you’ll visit us again soon.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, accommodations were clean and comfortable. Off street parking was a pretty penny.
Stayed 1 night in Jan 2024
Response from Marco H.- Assistant Manager on Feb 10, 2024
Thank you for taking a moment to share your experience at the Fairfield by Marriott Denver Downtown. We are so pleased to hear you found staff and accommodations to your liking. We look forward to welcoming you back again soon.

6/10 Okay

Daniel

Business traveler
Disliked: Staff & service, amenities
My “greeting” was not what I’d consider welcoming. The woman at the desk’s response to “how’s it going!?” Was a snarky “…it’s going” as she looked up at me from whatever she had been glued to on her phone. I tried to shift the tone by being agreeable and saying “well that’s honest” and laughing… crickets. Then she asked why I was here, and misunderstanding the poorly asked question I said “I’d like to check in” … and was given some attitude followed by “no… are you here for business or vacation?” If you can’t be polite or welcoming, perhaps being a front desk agent in the hospitality industry isn’t the job for you. Go to my room and my shower doesn’t work properly… I wouldn’t stay here again
Stayed 1 night in Jan 2024
Response from Marco H. - Assistant Manager on Jan 25, 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at the Fairfield Denver Downtown is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

10/10 Excellent

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling with our young kids (ages 10 and under) and they enjoyed the small pool, views of the Ferris wheel and amusement park across the highway, and breakfast in the morning. There were board games to borrow from the front desk which they played. Neat rooftop views too. It was quiet and conveniently located just off the highway, with a grocery store and restaurants within a short drive.
Stayed 1 night in Jan 2024
Response from DeJuan Chapa - GM on Jan 22, 2024
Thank you for your much valued feedback! We hope to see you again in the near future! :)

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from DeJuan Chapa - GM on Jan 19, 2024
Thank you for your much valued feedback! We hope to see you again in the near future :)

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from DeJuan Chapa - GM on Jan 17, 2024
Thank you for your much valued feedback! Hope to see you again in the near future :)

10/10 Excellent

Jorge

Stayed 1 night in Dec 2023
Response from Marco H. - Assistant Manager on Jan 22, 2024
Thank you for taking a moment to share your experience at the Fairfield by Marriott Denver Downtown. We are so pleased to hear you found the hotel to your liking. We look forward to welcoming you back again soon.

8/10 Good

Cami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homeless population high, parking availability low
Location was great for proximity to downtown and mile high stadium but homeless population all around the area and lack of parking and the cost of parking at facility were a downside. At check-in they let us know that the second night of our stay there was no parking available and on the street parking would have to suffice, of course that was the day of the game and street parking was scarce. Breakfast buffet was decent and we appreciated the later end (9:30 on weekdays/10 on weekends). Pool was tiny and was 3 feet deep for the entire pool. Room was spacious and balcony had a nice view (besides homeless row). Hotel was clean however we never had our room cleaned or restocked in the 3 days we stayed. Any calls to the front desk for information was always pleasantly answered.
Stayed 2 nights in Dec 2023
Response from Kelli S. on Feb 4, 2024
Cami, thank you so very much for taking the time to let us know how your stay went. I apologize that the front desk failed to inform you that our housekeeping service is done every other day currently. Since your stay was only two days, we wouldn't have automatically scheduled you for service but we can definitely accommodate requests. We appreciate you and hope to see you the next time your travels bring you back to Denver.

10/10 Excellent

Benjamin, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here 3 times and always enjoyed our stay. Nice hotel and friendly staff, free breakfast. We usually park on the street because the hotel parking is an unnecessary added expense.
Stayed 1 night in Dec 2023
Response from DeJuan Chapa - GM on Jan 4, 2024
Thank you for your much valued feedback! We hope to see you again in the near future!

10/10 Excellent

Kenny

Stayed 1 night in Dec 2023
Response from DeJuan Chapa - GM on Jan 4, 2024
Thank you for your much valued feedback! We hope to see you again in the near future!

8/10 Good

Jorge

Stayed 1 night in Dec 2023
Response from DeJuan Chapa - GM on Jan 17, 2024
Thank you for your much valued feedback! Hope to see you again in the near future :)

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from DeJuan Chapa - GM on Dec 27, 2023
Thank you for your much valued feedback! We hope to see you again in the near future! :)

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from DeJuan Chapa - GM on Dec 26, 2023
Thank you for your much valued feedback! We hope to see you again in the near future.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from DeJuan Chapa - General Manager on Dec 27, 2023
Thank you for your much valued feedback!!!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Eve Football
Very clean and well organized hotel. Conveniently located near Empowered Field for football game.
Stayed 1 night in Dec 2023
Response from Marco Herrera - Assistant Manager on Dec 25, 2023
Thank you for providing feedback on your recent experience at the Fairfield by Marriott Denver Downtown. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Shing

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from DeJuan Chapa - GM on Dec 19, 2023
Thank you for your much valued feedback! We hope to see you again in the near future!

2/10 Terrible

Fred

Response from Marco H.-Assistant Manager on Feb 10, 2024
Thank you for your feedback. We’re very sorry about your recent experience. This does not reflect the standard of service that our customers deserve. We hope to see you again to give us another chance.

10/10 Excellent

haylee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from DeJuan Chapa on Dec 19, 2023
Thank you for your much valued feedback! We hope to see you in the near future!

6/10 Okay

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are going to pay an additional 30$ per day to park. This completely changes the dynamics of this property being reasonably priced. I feel for 160$ a nite I could have done better. The drapes as also non functional. You cannot close them which prohibits blocking out the sun in the mornings.
Stayed 1 night in Dec 2023
Response from Marco Herrera - Assistant Manager on Dec 9, 2023
Thank you for your review. We regret that we fell short to deliver a great service. Our team here at the Fairfield Denver Downtown is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The park on the motel lot was $30 per night. It is high. You can park on the street but it is busy and many parked cars. I wish price of parking is shown online. Then on, the property is nice with a nice view downtown.
Stayed 3 nights in Nov 2023
Response from DeJuan Chap - GM on Nov 30, 2023
Thank you for your much valued feedback! We hope to see you again in the near future :)!!!

8/10 Good

Jodi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient but a little dated. This hotel was in a trendy neighborhood, and we always felt safe. We stayed for a football game. Mile High was a short walk away, as were a crazy variety of eating spots! The hotel offers covered parking @ $30 a night! Or, you can park on the street. For what it's worth, we asked a couple of neighbors who said they believe street parking is safe. The first floor entrance from the outside was easy by elevator or stairs. The second floor has the lobby, breakfast area, store, pool, & business center. We stayed on the fifth floor and our view was the apartment just across the street. Our room was VERY clean, and the room was comfortable. Microwave, fridge, hair dryer, nice amenities. The bathroom was large with a spacious counter and BIG shower. There was also a nice sized closet. The breakfast was GREAT! We stayed 3 nights and there was something different each morning. We had some issues w/the shower water staying hot. The ice maker in the hall had issues throughout the stay, and completely working as we left. Also, the mattress was pretty thin...close to needing replaced. Overall, I would recommend this Fairfield, and would stay here again.
Stayed 3 nights in Nov 2023
Response from DeJuan Chapa - GM on Nov 30, 2023
Thank you for your much valued feedback! We hope to see you again in the near future :)

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have one problem (warning) about parking. Parking cost $30 a day to park at the hotel. There is street parking which is free but it is busy. I like to know about the parking situation and not be surprised by the cost.
Response from DeJuan Chapa - GM on Nov 29, 2023
Thank you for your much valued feedback! We hope to see you again in the near future!

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained! Great location for Football games and the staff was awesome! Front desk lady was great !!!
Response from DeJuan Chapa - GM on Nov 21, 2023
Thank you for your much valued feedback! We hope to see you again in the near future :)

10/10 Excellent

Brenda

Stayed 2 nights in Nov 2023
Response from Marco Herrera - Assistant Manager on Nov 23, 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to the Fairfield by Marriott Denver Downtown in the near future.

8/10 Good

Jamie, Rapid City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to stadium. Homeless camp a block away so did not feel comfortable going to convenient store. Pool was much smaller than it looked in pictures. All staff was great. Rooms were average.
Stayed 2 nights in Nov 2023
Response from Dejuan Chapa - GM on Nov 20, 2023
Thank you for your much valued feedback! We hope to see you again in the near future! :)

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking too expensive. Many extra fees with less room service!
Stayed 2 nights in Nov 2023
Response from DeJuan Chapa - GM on Nov 19, 2023
Thank you for your much valued feedback! We hope to see you again soon

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the breakfast was good. It's a great, safe location. $30/day parking is very pricy though. Apparently, it was $20 last year so that's a steep price hike.
Stayed 1 night in Nov 2023
Response from DeJuan Chapa - GM on Nov 18, 2023
Thank you for your much valued feedback! We hope to see you again in the near future. As for the parking, we try to keep it as low as possible but with the rising parking charges in the area, we are still the lowest in our area. :)

10/10 Excellent

Regina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friends and I traveled to Denver recently and had an awesome experience. The hotel exceeded our expectations. The facilities were clean and inviting along with the welcoming helpful staff.
Stayed 3 nights in Nov 2023
Response from Marco Herrera - Assistant Manager on Nov 17, 2023
Hi Regina,Thank you for sharing a review of your recent experience. Our team here at the Fairfield Inn & Suites Denver Downtown is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok.
Stayed 3 nights in Nov 2023
Response from Marco Herrera - Assistant Manager on Nov 16, 2023
Thank you for recent review. We regret that we did not deliver the service you expected. Ourteam here at Fairfield Inn & Suites Denver Downtown is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

10/10 Excellent

Haskell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a clean and modern hotel in a great part of town - it is close to everything! My family of five stayed in one of the suites with a pull-out couch and it was perfect for the price we paid. The breakfast is fantastic, and the small pool was perfect to kill some time with the kids. I would definitely stay here again.
Stayed 2 nights in Nov 2023
Response from DdeJuan Chapa - GM on Nov 13, 2023
Thank you for your much valued feedback! We hope to see you again in the near future! :)

10/10 Excellent

Krissy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from DeJuan Chapa - GM on Nov 14, 2023
Thank you for your much valued feedback! We hope to see you again in the near future :)

10/10 Excellent

Marcella

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The overall experience was nice- the staff, room, location, breAkdast
Stayed 3 nights in Nov 2023
Response from Marco Herrera - Assistant Manager on Nov 12, 2023
Marcella,Thank you for the great review! We appreciate you choosing us to stay while you were in Denver. Hope to see you again soon.

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here twice and thought it was great both times.
Stayed 1 night in Nov 2023
Response from DeJuan Chapa - GM on Nov 9, 2023
Thank you for your much valued feedback! We hope to see you again in the near future :)

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tons of Lime scooters and Bikes everywhere! Super close to El5, an AMAZING restaurant. Also very close to Zuni brewing co. Overall an amazing place to be!
Stayed 1 night in Nov 2023
Response from DeJuan Chapa - GM on Nov 9, 2023
Thank you for your much valued feedback! We hope to see you again in the near future! :)

6/10 Okay

Albert

Stayed 2 nights in Oct 2023
Response from DeJuan Chapa - GM on Nov 28, 2023
Thank you for your much valued feedback! We hope to see you again in the near future :)

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful, clean, and our room was spacious. The staff was super friendly and the continental breakfast had a lot of options. The location is perfect if you’re going to a ball game. Would definitely stay here again.
Stayed 3 nights in Oct 2023
Response from DeJuan Chapa - GM on Nov 2, 2023
Thank you for your much valued feedback! We look forward to your future stays! :)

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and updated
Stayed 1 night in Oct 2023
Response from DeJuan Chapa - GM on Nov 2, 2023
Thank you for your much valued feedback! We hope to see you again in the near future :)

10/10 Excellent

Dania

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable and hospitable
Stayed 3 nights in Oct 2023
Response from DeJuan Chapa - GM on Nov 2, 2023
Thank you for your much valued feedback! We hope to see you again in the near future :)

10/10 Excellent

Kristin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from DeJuan - General Manager on Oct 27, 2023
Thank you for your much valued feedback! We hope to see you again in the near future!