Ratings based on 2,813 Verified Reviews

4.4 out of 5
90% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Plymouth, MA

Convenient Location

Posted Mar 25, 2017
Pros: Staff were great
Cons: More attention to detail like more towels by pool and a lock for the ladies pool bathroom. Lighted mirror in the bathroom didn't work.
Location: Great location.
Close to the 16th street mall. Near many restaurants and shops.
1 out of 5
by A verified traveler

Nazi Conference Hotel - Never Been so Scared

Posted Mar 24, 2017
Pros: Apparently someone brought a gun to the lobby of the hotel on Saturday to try to attack the Nazis.
Cons: My safety was in danger because the Grand Hyatt hosted a Nazi conference, did not inform me of this, and even made me feel unsafe complaining about th
The hotel itself is beautiful and the staff is very kind and nice. The location is great. Everything was very clean. The only problem: the hotel hosted a Nazi (Turning Point) conference. I got a Nazi/terrorist vibe from the place all day on Saturday but figured I was just being paranoid. I have always been very curious about politics and history, so I have had a lot of nightmares about Nazis and the link in the past. I figured I am just over-sensitive to these concerns. Then I went outside and found out that people were protesting because the Grand Hyatt was hosting a Nazi (Turning Point) speaker. If I wouldn't have been very sick (later found out pneumonia), running a fever, and unsure about where else I could stay that night, I would have cancelled my reservations. But having never been to Denver before, I opted to stay in the hotel. Then, after dinner, I came back to the hotel with a very high fever. At this point, I got onto an elevator filled with white people. Terrified, I got off on the wrong floor to get away from people I thought might be Nazis. When I got back to my room, I did some research and found out the hotel was hosting a Nazi CONFERENCE. I am an "Aryan" looking person and I'm terrified. I can’t even imagine how people of color and Jewish guests at the hotel must have felt. I couldn’t even call the hotel to complain while I was there because HOW CAN I TRUST THE PEOPLE WHO ALLOW A NAZI CONFERENCE? If I wanted to get out of there safely, I had to shut up.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Good location in downtown Denver

Posted Mar 21, 2017
Highly recommended. I definitely come back. We like tennis court, jogging, gym, swimming pool.
4 out of 5
Recommended
for Everyone
by A verified traveler from iowa City, IA.

Nice hotel close to shopping/dining.

Posted Mar 20, 2017
The only problem I had with this hotel is that their only parking option is valet, which ran $42 a day. That's pretty steep.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2017
Clean from front door to room. Staff vet accommodating and friendly. Overall great experience. Would definitely choose hotel again
5 out of 5
Recommended
for Everyone
by A verified traveler from Boulder, CO

Great hotel in downtown Denver!

Posted Mar 14, 2017
My boyfriend and I spent the weekend here for a stayvaction. It was the perfect weekend getaway!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Great Hotel and Location

Posted Mar 13, 2017
Pros: Great location and staff. Clean and comfortable.
Cons: Nothing.
Location: The art museum is about a 15min walk, restaurants, bars and live music about 5-10min.
Very nice hotel, staff were great and very accommodating. Perfect location for walking to restaurants, shops and music venues!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Downtown Denver stay

Posted Mar 7, 2017
Pros: Everything was clean, modern and comfortable.
Cons: It would have been nice to have a Jacuzzi and a stem room!!!
Location: It was a great location only a block from 16th street downtown so lot's to do in walking distance.
The hotel was very nice. The room was great, the buffet breakfast was excellent and it had a great pool and exercise facility.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Accommodation Downtown Denver

Posted Mar 7, 2017
Pros: convenience to Convention Center
Cons: nothing
Location: We spent the 3 days at the convention center watching Club volleyball. Food, shopping, volleyball and sleeping were our activities.
Our stay at the Grand Hyatt was great. Erin checked us in and took very good care of us. The hotel was clean, convenient and overall we spent no effort on this part of our stay! Wish the food service in downtown Denver could've matched the same level of service as the Grand Hyatt.
4 out of 5
Recommended
for Everyone
by A verified traveler

CLose to many things in the city. Very efficient

Posted Mar 5, 2017
It was an overall good experience. Nice people and clean building. Very elegant.