Ratings based on 1,421 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Hyatt House Denver

Posted Feb 1, 2016
The staff was amazing! We had a wonderful room, even when I had to change the dates due to the weather I was coming from. Housekeeping helped with our room keeping it organized! It was a great place to stay and a great trip! I would recommend this establishment to anyone who would like to feel like a home away from home.
4 out of 5
Recommended
for Everyone
by A verified traveler from LA

One of the better hotels near DEN

Posted Feb 1, 2016
Pros: The rooms are very big and comfortable, bathroom is excellent.
Cons: The housekeeping service is VERY uneven. Sometimes not the same amount of towels; the amenities were not replaced; the coffee was not cleaned/replaced
Hotel is well located; shuttle comes when called. Breakfast is good, room for breakfast is too small, holds maybe 20 people.
5 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, Tx

Exceeded every expectation!

Posted Jan 26, 2016
I flew to Colorado to visit my boyfriend, I had spent weeks analyzing hotels before I actually booked one. I chose this one because of the location in proximity to the airport. It was very private, we opted to stay on the top floor and the view was amazing. It was very clean and all the appliances were stainless and uptated. They even have a green initiative where you have the option to have your towels and bed clothes laundered every three days versus daily to conserve water and energy. The complimentary breakfast was devine! Made-to-order omlettes were a favorite, everything was fresh and hot, the fruits were fresh cut and were so tastey! The front desk was very friendly, all smiles! Even when a gentleman was raising his voice and attempting to intimidate or threaten her with phone calls to her manager. They answered any and all questions we had, they have a shuttle that runs at night so we could go out and have drinks without worrying about getting behind the wheel. The heated pool and hot tub were lots of fun! And it had a really nice, open feel even though it was indoors. There were windows open to the outside as well as double doors that opened up to the patio area. I will CERTAINLY book this hotel again without hesitation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2016
Great staff. Very helpful and friendly. Enjoyed the meet and greet evenings.
Comment from Hotel Management
Jan 29, 2016 by SN, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Sincerely, Sierra Neal Front Desk Host
4 out of 5
by A verified traveler

Pricing for accomodations

Posted Jan 19, 2016
Pros: The staff is very nice. The location is great, close to the airport, easy access to highway to downtown and near a shopping area.
Cons: Cleanliness.
Location: Northfield Stapleton Shops
For the price, it seems one should receive a bit more. Staff is very accommodating. However, the hotel is lacking in detail to cleanliness. We stayed there for four days, the elevator floor had the same dirty stains on it. I totally understand conserving water, but for three nights and not change our bedding at that price is a bit disturbing, as is not cleaning the bathroom, except to change the towels. They have a breakfast till 9 on weekdays and 10 on weekends, but there is only one salt and pepper shaker for everyone. No one wipes off tables after guests leave the tables, so it is up to you to clean it off yourself. We have stayed twice at this hotel, will look else where for the next trip.
Comment from Hotel Management
Jan 27, 2016 by s.n, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Sincerely, Sierra Neal Front Desk Host
5 out of 5
Recommended
for Everyone
by A verified traveler

Defenetly coming back!

Posted Jan 18, 2016
Great place for the price. Customer service was great, room was extremely clean and breakfast was great. Highly recommended.
Comment from Hotel Management
Jan 29, 2016 by s.n, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Sincerely, Sierra Neal Front Desk Host
2 out of 5
by A verified traveler

Posted Jan 16, 2016
This place was not good. Dirty, very uncomfortable beds. A big disappointment. Don't stay here.
Comment from Hotel Management
Jan 27, 2016 by s.n, Hotel Management
"Dear Valued Guest, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Sincerely, Sierra Neal Front Desk Host "
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis, TN

Perfect location for an Early AM Denver flight

Posted Jan 15, 2016
Pros: Location, Location, Location. Great amenities. Fabulous free breakfast, Good shuttle service
Cons: On site dining options in evening
Location: VERY close to airport
Second stay here. Once when my flight got cancelled due to snow and the most recent when I had an early AM return flight. Hotel is very modern, comfortable and just south of the airport. Local gas station nearby to top off your rental and quick hop to airport. King suite is very comfortable. Lots of space, a cool swivel TV that faces the mini lounge area or the bedroom. Bed is very comfortable. Bathroom is excellent.
Comment from Hotel Management
Jan 29, 2016 by s.n, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Sincerely, Sierra Neal Front Desk Host
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2016
Friendly and efficient staff, comfortable clean and complete room.
Comment from Hotel Management
Jan 29, 2016 by s.n, Hotel Management
"Dear Valued Guest, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Sincerely, Sierra Neal Front Desk Host "
2 out of 5
by A verified traveler

Posted Jan 14, 2016
It is an ok hotel. Beds were uncomfortable. On my second stay my TV was not functioning so I was given an "upgrade" to a room in which the bed was clearly slanted. I had a horrible night. There is nothing around this hotel, if you need a meal it must be ordered from one of 2 places. I have now tried both and they were crazy expensive and not good at all. There is no where to even take a stroll in this area. The cab ride is more but stay in DT Denver.
Comment from Hotel Management
Jan 27, 2016 by s.n, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Sincerely, Sierra Neal Front Desk Host