Ratings based on 1,786 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2017
Just spent the night but got a nice room for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2017
The proximity to DIA made our stay convenient and the shuttles ran on a regular basis. Despite occasional planes flying overhead, our room was quiet. Our only concern was that the alarm on the bedside clock woke us at 3:30 a.m., probably set by a prior guest.
Comment from Hotel Management
Jan 29, 2017 by Jessica , Hotel Management
Hello, On behalf of the entire staff of the Hyatt house Denver Airport, I would like to thank you for your review regarding your recent visit to our hotel. It is only through comments such as yours that we can hope to achieve our goal of 100% satisfaction. In reviewing your notes, I certainly do appreciate you bringing to my attention that housekeeping should be checking and resetting our clocks between each guest stay. This will prevent an unwanted awakening. I apologize for the alarm clock inconvenience. I will certainly pass your comment to the appropriate manager for follow up and re-training. Thank you for your feedback in the above area. I was also pleased to hear of the friendly and helpful service you received from our staff, particularly the shuttle service. Thank you for staying with us. We look forward to welcoming you back to the Hyatt house Denver Airport when your travels again bring you to the Denver area. Sincerely, Jessica Lopez Front Desk Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

beautiful room.

Posted Jan 23, 2017
Pros: The staff and the room. Good complimentary breakfast.
Location: Denver. It was a stopover before driving to Grand Lake so we weren't looking for local entertainment. Went out to dinner which was nice.
Nice staff, beautiful room. I would like to stay there longer on a future trip.
Comment from Hotel Management
Jan 29, 2017 by Jessica , Hotel Management
Hello Jennifer, I want to thank you on behalf of the Hyatt house Denver Airport team for your rate and review of your stay with us! I am pleased that you had a good experience with our staff and your room! We hope to have you again on any future stays in the Denver area! Best, Jessica Lopez Front Desk Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Jan 16, 2017
Hotel is good but not great. Only one elevator for a medium size hotel - sometimes a long wait for it. Suite is cramped and sitting area is not closed off from sleeping area. Did not get requested wake-up call in the morning.
Comment from Hotel Management
Jan 18, 2017 by Laren Fesiter, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to see you in the future. Sincerely, Lauren Feister General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 15, 2017
Pros: Close to airport
Location: Several restaurants in close proximity
The room was much larger than I had expected. Would be well-suited for multi-day stay. The park and fly option was much more expensive than parking at off-airport parking, so didn't take advantage of hotel shuttle. Free, hot breakfast really good, lots of selections. The parking seemed a little limited, but there are more spots and back-door entrances.
Comment from Hotel Management
Jan 18, 2017 by Lauren Feister, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to see you in the future. Sincerely, Lauren Feister General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Great hotel near the airport.

Posted Jan 12, 2017
A nice hotel close to airport. Great for our quick and inexpensive overnight stay. Room was new and clean. Had a hot breakfast in the morning g with custom omelettes. Had the 1 bedroom which was great for traveling with a toddler. First time at a Hyatt House but will definitely consider this location and brand again in he future.
Comment from Hotel Management
Jan 18, 2017 by Lauren Fesiter, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to see you in the future. Sincerely, Lauren Feister General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from v

Posted Jan 1, 2017
The stuff was very nice, and the hotel felt like home.
Comment from Hotel Management
Jan 8, 2017 by Hotel Staff , Hotel Management
We are glad that you enjoy your stay! See you next time
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2016
Great room! Close to airport, excellent shuttle service!
Comment from Hotel Management
Jan 12, 2017 by k, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to see you in the future. Sincerely, Lauren Feister General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

Perfect quick stop close to airport

Posted Dec 27, 2016
Wonderful room, tons of space, incredibly comfortable. Hotel is extremely nice. Free beer and appetizers in the evening. Close to lots of food options.
Comment from Hotel Management
Jan 13, 2017 by l, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to see you in the future. Sincerely, Lauren Feister General Manager
3 out of 5
by A verified traveler from Kansas

Customer Service

Posted Dec 25, 2016
You can have the best location or facilities but without customer service you will have bad reviews. Checking in was terrible staff was rude I was looking for a hotel close to the DÍA and be able to use long term parking (surcharge) as we offer on the Expedia amenities but when I asked front desk staff they said they don't have that service and that was Expedia problem. Also I requested two queen beds and they gave me 1 king size bed, having teenagers this became a big problem. They said all our rooms are the same, they didn't even try to give me a solution
Comment from Hotel Management
Jan 10, 2017 by l, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to see you in the future. Sincerely, Lauren Feister General Manager