Elevator maintenance was supposed to be 8a-4p. Instead it lasted overnight and we had to drag 4 suitcases and two kids up and down the stairs 2 days.
Comment from Hotel Management
Oct 25, 2016 by Manager, Hotel Management
Thank you for taking the time to review the Hampton Inn Denver Northwest Westminster. Please accept my apologies for the inconvenience caused by our elevator being unavailable. I understand how frustrating that is to our guests. Your comments have been shared with my staff to ensure a similar situation is handled differently in the future. I hope that we will have another chance to host you the next time your travels bring you to the area.