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Reviews of Hampton Inn Denver-Northwest/Westminster

3 out of 5
Hampton Inn Denver-Northwest/Westminster
5030 W 88th Pl, Westminster, CO

Reviews

8.4

Very Good

Rating 10 - Excellent. 467 out of 1004 reviews" "
Rating 8 - Good. 344 out of 1004 reviews" "
Rating 6 - Okay. 102 out of 1004 reviews" "
Rating 4 - Poor. 57 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bala Niharika

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Vivian, Baton Rouge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice and cozy place. Staff was so sweet
Stayed 1 night in Apr 2024

10/10 Excellent

Shuguang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. Clean, good breakfast, convenient location and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Ricardo

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in person, Richard was extremely friendly and made us feel like we were home. Property was clean and in a safe neighborhood.
Stayed 1 night in Apr 2024

10/10 Excellent

Shuguang

Traveled with family
Liked: Property conditions & facilities
Nice and clean hotel, staffs are very friendly. I am very satisfied.
Stayed 1 night in Apr 2024

6/10 Okay

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fire Alarm goes off at 7 a.m because they overcooked the bacon. Everyone had to evacuate and is cold outside. The breakfast was okay just took awhile for the staff to put more food out and it was dirty and a very small area.
Stayed 2 nights in Apr 2024

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
Kitchen had fire so rapidly had to leave
Stayed 1 night in Apr 2024

10/10 Excellent

Halle

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied
Stayed 2 nights in Mar 2024

10/10 Excellent

phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

shirley

Traveled with family
Liked: Cleanliness, amenities
The beds were really comfortable. The breakast was great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nuntana, Wheeling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff, Molalla

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. My kids enjoyed the pool and they had a lot of options for breakfast. The banana pancakes were so good! The rooms were spacious and clean too.
Stayed 1 night in Mar 2024

10/10 Excellent

Corey Elton, Brownsburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was a shining star for this property... Every single team member was welcoming and helpful. Breakfasts were great, pool was nice too.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jerry

Liked: Cleanliness, amenities
Great
Stayed 1 night in Mar 2024

2/10 Terrible

Lauren

Stayed 1 night in Mar 2024

6/10 Okay

Anthony, New City

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Drew Balchunas on Mar 22, 2024
Dear AnthonyThank you kindly for taking the time to complete the Expedia survey. Sharing your feedback allows us an opportunity to learn, grow and improve our guest experience. You gave us a 3 out of 5 but the comments you left did not say you had issues. I would like to assure you that we take your concerns seriously so If you let us know why you ranked us a 3. I would like to assure you that I will share your feedback with our team. I sincerely apologize for your experience and do understand your concerns.If you have any additional concerns or would like to share any additional feedback, please feel free to reach out to me directly. Respectfully,Andrew BalchunasAGM OF Hampton Inn

6/10 Okay

CAROL

Liked: Amenities
The property was convenient to the activity I attended but the room definitely needed some upgrades. The heater was noisy, the bathroom faucet was loose, and the pipes banged when someone upstairs was taking a shower. The staff was awesome so this is mostly for the hotel need of upgrades.
Stayed 1 night in Mar 2024

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Lawrence, Simi Valley

Traveled with partner
Liked: Staff & service
Our first night at around 10 pm someone decided to pull the fire alarm. For a Hampton we were somewhat disappointed at the furnishings. For some reason there was a light only on one side of the bed.
Stayed 2 nights in Mar 2024
Response from Drew Balchunas on Mar 4, 2024
Dear Lawrence,Thank you kindly for taking the time to complete the survey from Expedia. Sharing your feedback allows us an opportunity to learn, grow and improve our guest experience. In reviewing your concerns, I would like to assure you that we take your concerns seriously and I would like to assure you that I have shared your feedback with our team. I sincerely apologize for your experience and do understand your concerns.I know what should be getting a renovation done this year so hopefully that will fix the issue with the light. If you have any additional concerns or would like to share any additional feedback, please feel free to reach out to me directly. Respectfully,Andrew Balchunas Assistant General Manager Hampton Inn by Hilton Denver/Northwest Westminster

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that wasn't perfect was the pool. The hot tub was not operational (I think it wasn't usuable in December as well), and the water temperature was a bit cool. Otherwise everything was excellent!
Stayed 3 nights in Feb 2024

4/10 Poor

Laura

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The fire alarm went off at 3AM and the night clerk was no where to be found. she was eventually found sleeping.
Stayed 2 nights in Feb 2024
Response from Drew Balchunas on Feb 8, 2024
Dear Laura,Thank you kindly for taking the time to complete the survey given to you by Expedia. Sharing your feedback allows us an opportunity to learn, grow and improve our guest experience. In reviewing your concerns, I would like to assure you that we take your concerns seriously and I would like to assure you that I have shared your feedback with our team. We have also talked to the employee that was working that evening. I sincerely apologize for your experience and do understand your concerns.If you have any additional concerns or would like to share any additional feedback, please feel free to reach out to me directly. Respectfully,Andrew BalchunasAssistant General ManagerHampton Inn Denver Northwest Westminster 303-427-0700

6/10 Okay

Kristina

Traveled with family
Disliked: Amenities, property conditions & facilities
TV had a blue hue, told staff multiple times and they did nothing to correct it. It was very frustrating and annoying when trying to watch tv. We paid a decent amount to stay at this hotel and couldnt even get a working tv. They pool was also not working.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is always good there
Stayed 2 nights in Jan 2024

10/10 Excellent

Rondee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. There was a very loud disturbance in the room next to us that required police intervention of an unruly guest the staff worked to get it resolved. We love the location. Feels safe and quiet and parking is great. The place is nice and they have remodeled some but they need either new carpet or to clean carpets in the rooms and hallways and the chaise lounger chair in our room was very dirty or stained. That is the reason we gave 4 stars. The food was good and fresh.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean, comfortable room.
Stayed 3 nights in Jan 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Stay!
The guest service was excellent. The room was nice and clean. The only thing that I didn't care for was the coffee by the breakfast bar, and two of guys with me didn't either. It was usually lukewarm and weak. In my room, I had one of those one-cup coffee makers with the small coffee pads; it made terrible coffee. The last day they gave me a Keurig for my room and it was much better. The breakfast was great, and the people were very nice.
Stayed 4 nights in Jan 2024

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Dec 2023

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice
Nice, very pleasant
Stayed 2 nights in Dec 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Josiah

Traveled with family and small children
Liked: Staff & service
When I arrived to check in they had my reservation but no available rooms that matched my reservation. The front desk person did their best to try and find a solution for us but it was unsuccessful. So I had to resprt to getting a different hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Breakfast every morning was good. Bed was comfortable.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lorenzo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jason

Stayed 1 night in Dec 2023

6/10 Okay

william

Stayed 1 night in Dec 2023

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds were comfortable & the room was clean. We got in after midnight & there was no one to check us in. The only reason someone came to the desk was a dog behind the desk, started barking. We didn't realize you are supposed to check in before midnight.
Stayed 1 night in Nov 2023

10/10 Excellent

armando

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was helpful and the hotel was clean
Stayed 6 nights in Nov 2023

8/10 Good

Jonathan, Henderson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to shopping centers and highway access. The staff was very friendly and helpful.
Stayed 2 nights in Nov 2023

8/10 Good

Dolores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy
Stayed 2 nights in Nov 2023

8/10 Good

Ron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Heinz George

Liked: Cleanliness, staff & service, property conditions & facilities
88THpl. was diificult to find. I called thr hotel and the person on duty had a diificult time explaining where to turn from Sheridian to find the hotel. I t was cleasn, ther staff was very helpful, nice brekfast and in a central condition for my duies to perfrom wwhile in Denver. George E.
Stayed 2 nights in Nov 2023

10/10 Excellent

Servando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Nov 2023

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time staying after my knee surgery. Richard the front desk clerk was so helpful and awesome! He has made this experience awesome!
Stayed 1 night in Nov 2023

10/10 Excellent

Christy

Stayed 1 night in Nov 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and close to amenities. Only 2 issues. 1) The heating/cooling unit was acting like it wanted to start and wouldn't. It was noisy when cycling like that and trying to sleep. 2) The toilet needed to be flushed twice to remove waste.
Stayed 1 night in Nov 2023