Ratings based on 396 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from D, Wichita, KS

Friendly staff, good breakfast, quiet, clean.

Posted May 17, 2017
Our TV didn't work so we left early. The second day they offered another room but we called both days and the issue was not resolved. They didn't have a maintenance person on Sunday. Overall, the stay was fine but I was disappointed about the TV. The hotel did not offer to compensate us the broken TV. My daughter also stayed and their room was good. However, the hot tub was broken.
Comment from Hotel Management
May 20, 2017 by Front Office Manager, Hotel Management
We celebrate being able to make our guests 100% happy during their stay with us. We are always looking for ways to improve on our service and your comments are appreciated. I'm sorry if we did not exceed expectations, but since I have no information on your specific reservation, I cannot comment regarding the problems that you had or try to compensate you for that. Thank you for taking a moment to send us your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Nice hotel.

Posted May 6, 2017
Pros: This was a clean and comfortable hotel. Housekeeping did a good job getting our room clean in a timely manner.
Cons: More attention should be paid to keeping the tables clean while people are using them during the complimentary breakfast hours.
Location: We were not able to do any sight seeing but it appeared that there were parks and shopping nearby. Great restaurant next door.
The staff was very nice and we were able to check into our room quickly which we appreciated after a long day of traveling.
Comment from Hotel Management
May 20, 2017 by Front Office Manager, Hotel Management
We celebrate being able to make our guests 100% happy during their stay with us. We are always looking for ways to improve on our service and your comments are appreciated. Thank you for taking a moment to send us your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Green Bay

Nice Hotel

Posted Apr 22, 2017
Was a nice experience,. Got upgraded to a suite, a nice Continental breakfast, a great new Orleans style restaurant next door, only downfall was the tub wouldn't drain when you took a shower
5 out of 5
Recommended
for Everyone
by A verified traveler

Great!

Posted Mar 20, 2017
Pros: Clearness, friendly staff and pool.
Hotel is close to the interstate. Staff was excellent! Breakfast was great! Very clean and my daughter loved the indoor pool and hot tub...I would stay again and highly recommend.
Comment from Hotel Management
Mar 25, 2017 by Caroline, Hotel Management
We celebrate being able to make our guests 100% happy during their stay with us. Thank you for taking a moment to send us your feedback. We hope to see you again in the future! Sincerely, Caroline Bragg, Front Office Manager Hampton Inn & Suites-Denver/Highlands Ranch 3095 W. County Line Rd Littleton, CO 80129 303-794-1800 (P) 303-794-1600 (F) caroline.bragg@hilton.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Our Stay

Posted Mar 3, 2017
Pros: It was clean, not heavy on the perfume.
We had an excellant stay. The staff was great and very accommodating. They were very helpful when we had car trouble.
Comment from Hotel Management
Mar 23, 2017 by Caroline, Hotel Management
We celebrate being able to make our guests 100% happy during their stay with us. Thank you for taking a moment to send us your feedback. We hope to see you again in the future! Sincerely, Caroline Bragg, Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

room issues

Posted Feb 26, 2017
I liked large room but curtains wouldn't close completely so room was too light for sleeping so terrible night sleep
Comment from Hotel Management
Mar 5, 2017 by Caroline, Hotel Management
We celebrate being able to make our guests 100% happy during their stay with us. All of our guest rooms have blackout curtains behind the sheers. If you ever have any questions or concerns during your stay, please contact any member of our staff and they will be glad to assist you. Thank you for taking a moment to send us your feedback. We hope to see you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Made to feel welcomed and comfortable

Posted Feb 14, 2017
Pros: There was attention to detail. The breakfast room was very nice. A lot of wood and nice tables. The room we stayed in was quite nice.
Cons: The eggs at breakfast were rubbery and Luke warm
Location: Loved the shopping area down the road! Great eating and shopping!
Upon our arrival, we were greeted with a very nice and warm welcome. The room was clean and comfortable. The breakfast wasn't outstanding, but sufficient. For the price, we were very satisfied.
Comment from Hotel Management
Mar 23, 2017 by Caroline, Hotel Management
We celebrate being able to make our guests 100% happy during their stay with us. Thank you for taking a moment to send us your feedback. We hope to see you again in the future! Sincerely, Caroline Bragg, Front Office Manager
4 out of 5
by Amy

Posted Feb 6, 2017 on Hotels
While the room was very nice and comfortable, The complimentary breakfast was less than favorable. Food tastes fake, all microwaved or preheated and the eggs we rubbery. We ended up not eating breakfast there after that one morning.
5 out of 5
by Michael

Posted Feb 4, 2017 on Hotels
Room was recently remodeled. It was very clean and nice. Front desk personnel were professional and helpful. Breakfast is available not included. Accommodations were not nice enough to pay for breakfast. Other places are as nice and include buffet.
Comment from Hotel Management
Mar 30, 2017
We celebrate being able to make our guests 100% happy during their stay with us. Based on your comments, I am not sure you are commenting on our hotel. Our breakfast is included complimentary. Thank you for taking a moment to send us your feedback. We hope to see you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great accommodations.

Posted Feb 3, 2017
Not within walking distance or close proximity to much of anything so that is the only downside.