Very conveniently located!
Posted Jan 30, 2017
My experience upon arrival was not very pleasant. I called prior to getting to the hotel to see if I could get there earlier than the check in time, as I got into town sooner than I was expecting to. The gentleman that I spoke with said it was fine, that it would be ready within the hour. I was with my husband and children so we stopped to eat first. We drove in, so our children were ready for a nap. When we got to the hotel we were informed that we were booked in the wrong room, a king suite. I asked how long until it was ready, no one could tell me an exact time. I let them know that we needed to change and asked if there was anything we could do. I was told to use the hotel bathroom to change. I was not very happy! I have small children that needed a diaper change. I was told that someone would call me as soon as my room was ready, no one ever did. I ended up calling after 3 hours and was finally told that my room was ready.
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Thank you Laura for your review and the information. I'm sorry about the experience you had with check in. We will review with our team and work to make sure your next experience is much smoother.