Ratings based on 502 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Glen Elder, Ks

Nice location in Denver Metro.

Posted Aug 16, 2016
Highly recommend this hotel. Good overall experience.
Comment from Hotel Management
Aug 19, 2016 by Management, Hotel Management
Judi, Thanks for the great review! We're thrilled that you loved our hotel so much, and we look forward to welcoming you back again soon!
5 out of 5
by A verified traveler from st charles mo

Nice hotel

Posted Jul 26, 2016
Pros: Staff was very nice and I had a great nights sleep on a comfortable bed
Cons: Checking rooms for minor fixes/updates
Location: Great location. We were there for a wedding, but it was by hwy 470 and sante fe Blvd. so it was easy to access many Denver area highlights.
We stayed for two nights and enjoyed our stay. Our shower was hard to turn off, and dripped. After I opened and closed the refrigerator door, it became very loud and I had to unplug it. Rm 221. My daughter stayed in a different room and had no problems. Overall a good stay.
Comment from Hotel Management
Jul 29, 2016 by Management, Hotel Management
Linda - thank you so much for taking the time to review! We're glad to hear that our staff and comfortable beds exceeded expectations. We appreciate the information regarding the fridge as well. Your comments have been relayed to our maintenance staff for immediate resolution.
5 out of 5
by A verified traveler

Posted Jul 19, 2016
Nice quick stay hotel was very clean and staff was nice.
Comment from Hotel Management
Jul 22, 2016 by Management, Hotel Management
Thank you for choosing the HGI Highlands Ranch! We're glad you had everything needed for an enjoyable stay, however brief. We hope you will join us again soon!
4 out of 5
by Richard

Posted May 21, 2016 on Hotels
Comment from Hotel Management
by Bill Verity, Hotel Management
Richard, thank you for selecting the HGI Highlands Ranch!
5 out of 5
by Howard

Posted May 19, 2016 on Hotels
Comment from Hotel Management
by Bill Verity, Hotel Management
Howard, Thank you for choosing our property. We're glad you had a 5-star stay at the HI Highlands Ranch!
5 out of 5
by John from San Antonio, TX

Great location...beautiful hotel

Posted May 14, 2016 on Hotels
It was a perfect location for our trip and everything was very nice. The beds were comfortable and the room was clean. We ate with our family all the time, so we did not have a chance to visit the restaurant.
Comment from Hotel Management
Jul 23, 2016 by Bill Verity, Hotel Management
John, We're so happy you enjoyed your stay at our property, as well as your visit with family. Thank you so much for choosing the HGI while in town, and we hope you will be back with us again next time!
4 out of 5
by David from El Prado, NM

Perfectly Fine

Posted May 10, 2016 on Hotels
Everything was fine. The hotel has only been open about eight years, but went through a remodel a year or so ago. Very nice inside, comfortable bed and nice bathroom. Unless you have business in the immediate area, you'll need to drive to do anything. Breakfast was not included - a little disappointing, that. The staff was very pleasant.
Comment from Hotel Management
Jul 16, 2016 by Bill Verity, Hotel Management
Thank you for your review of our hotel and wonderful team! I'm sorry you were disappointed to find that breakfast was not included with your stay. While breakfast is not complimentary, we do have several breakfast options and price points to satisfy all of our guests. Continental breakfast is available for $7.95, cooked-to-order for $11.95, and a la carte items can be purchased starting at just $1.50! Please come back again soon, and give each option a try for yourself!
5 out of 5
by A verified traveler

Posted May 9, 2016 on Hotels
Traveled for a softball tournament. Not too far from the fields. Nice staff, super clean hotel, comfortable. I would definitely stay here again. Thank you
Comment from Hotel Management
Jul 16, 2016 by Bill Verity, Hotel Management
Thank you so much for choosing the HGI Highlands Ranch while in town for the baseball tournament. We are so pleased to hear that you had everything needed for a comfortable stay. We look forward to your next visit!
5 out of 5
by Ruben from Sussex, WI

Our stay in April '16

Posted Apr 26, 2016 on Hotels
Only thing was, we didn't initially know how to get the air-conditioning (fan) to kick in; but we figured out we had to bring the thermostat way down.
Comment from Hotel Management
Jul 9, 2016 by Bill Verity, Hotel Management
Thank you for choosing the HGI Highlands Ranch - we are so glad you had a 5 star stay! If ever you have a problem with anything in your room, please let our fabulous front desk team and they will happily assist with resolution. See you next time!
4 out of 5
by Larry

Posted Apr 26, 2016 on Hotels
Great stay
Comment from Hotel Management
Jul 2, 2016 by Bill Verity, Hotel Management
Larry - Thank you for choosing our hotel! We're so happy to hear that your stay was terrific!