Ratings based on 553 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice for the price.

Posted May 17, 2017
Booked 2 hours before our arrival; check in was instant and room was clean and comfortable. The hotel was quiet and no traffic noise.
Comment from Hotel Management
May 18, 2017 by Elle M. , Hotel Management
Thank you for your comments! We're glad to hear of your perfect stay, and hope to have you with us next time!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 30, 2017
Pros: The location and the friendly staff.
Location: We ate at The Rock Fire Wood Kitchen. There is also an AMC theater nearby.
Stayed for one night to attend a conference nearby at Denver University. Hotel staff were awesome and the room was very comfortable.
Comment from Hotel Management
May 11, 2017 by Elle M., Hotel Management
Thank you, Paul! We're glad to hear of your excellent experience!
5 out of 5
Recommended
for Everyone
by A verified traveler

close to wedding

Posted Apr 16, 2017
Pros: location, cleanliness
Cons: communication between expedia and hotel, although by phone I was told that I was speaking with the hotel and not expedia, so I don't understand
Location: good location. we wanted to see the columbine memorial which was closeby. close to great restaurants.
I specifically call the number for the hotel to upgrade to two beds and make sure there was a wheelchair available for my elderly mother. I paid for the upgrade and was assured that a wheelchair was available. when we arrived I was told by hotel staff that I must have spoken with expedia rather than the hotel because no such upgrade was noted nor was it available at the location. more upsetting, however, was that they had no idea about a wheelchair and one was not available for our stay. I was told the general manager would be notified and heard nothing more.
Comment from Hotel Management
May 25, 2017 by Elle M. , Hotel Management
We are so sorry to hear of the complications you experienced during your stay. I can assure you that our general manager received your communication, and we have since made sure that a wheelchair is available for our guests. Again, we sincerely apologize, and assure you the issue has been resolved.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, Michigam

Good hotel in convenient location. Nice decor

Posted Apr 6, 2017
Pros: All of the above
Cons: Continental breakfast would be nice
Comfortable beds. Had a great night sleep and clean room . Coffee maker availble with great shower!
Comment from Hotel Management
Apr 17, 2017 by Elle M. , Hotel Management
Thank you Mary! Seems like you had an excellent visit, with all the amenities. While Hilton Garden Inn brand does not allow for an included breakfast, we hope you gave ours a try anyways! The cooked-to-order options are certainly worth the price!
4 out of 5
Recommended
for Everyone
by A verified traveler

Littleton's Finest?

Posted Mar 13, 2017
Pros: Clean , comfortable and in a decent location. The staff was very professional and available.
Cons: My only detraction would be the lack of vending machines and the open floor plan of the bar lobby area.
Location: Movie theater very close, restaurants and strip malls all within a minute or two of the hotel.
This hotel was perfect for the money. I was in town for a family emergency and picked this hotel for its proximity to the local hospital. The hotel and staff made my stay comfortable and without any issues.
Comment from Hotel Management
Mar 16, 2017 by Elle M., Hotel Management
Thank you for your great review of our staff and accommodations! We're glad to hear you were well taken care of, and close to your favorite local attractions. While we do not have vending machines on every floor, we do invite you to check out our Garden Market next to the reception desk - it is fully stocked with refrigerated, frozen, and pantry snacks and drinks!
4 out of 5
by Jennifer

Posted Feb 26, 2017 on Hotels
Visiting family.
Comment from Hotel Management
Mar 6, 2017 by General Manager, Hotel Management
Thank you for choosing us while visiting family in town. We hope you will join us again next time!
5 out of 5
by Michael

Posted Feb 21, 2017 on Hotels
Front desk was extremely helpful in upgrading me to a king suite after overbooking my double queen room. Open, updated, and modern facility. A little more attention to detail is all this hotel is lacking. Rattling AC/Heater unit in room, Jacuzzi tub access cover was open when I arrived, little things like that. Other than that great hotel!
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Michael, Thank you so much for your excellent review! We're so thrilled to hear that you enjoyed the complimentary upgrade, and appreciate your understanding. It is definitely our focus to give more attention to detail, and we will certainly give that room the attention it deserves. I have retrieved your reservation information and will share your comments with the engineering department so that they may fix the issues. We hope you will be back with us again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2017 on Orbitz
Only complaint is the beds in the regular rooms are out of date, hard and the fitted sheets were not big enough they did not stay In place, woke up multiple times to have to remake the bed.
Comment from Hotel Management
Feb 16, 2017 by Elle M. , Hotel Management
Thank you very much for your feedback! We are in the process of replacing all mattresses in 2017. We hope you will come back to try out our new product!
5 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Excellent stay

Posted Feb 7, 2017 on CheapTickets
This is an excellent hotel. The staff was friendly and very helpful. The area is packed with restaurants and shopping centers. The rooms are very clean and spacious.the shower head is very soothing and water pressure is great. The beds are super comfy. I usually have back problems with my bed at home, but I had no problems while sleeping at this hotel. They have an in house restaurant. The breakfast is 12 bucks which is kind of on the high side. This perhaps is the one draw back to the hotel. But ithe tasted so good, the omelet ws making and the selection at the buffet was fresh and varied greatly.
Comment from Hotel Management
Feb 9, 2017 by Elle M. , Hotel Management
Thank you for such a wonderful review of your recent stay! We're so glad to hear you were comfortable and well taken care of during your time with us. We hope you will come back again soon!
5 out of 5
by Victor

Posted Feb 6, 2017 on Hotels
Comment from Hotel Management
Feb 9, 2017 by General Manager, Hotel Management
Thank you for choosing the Hilton Garden Inn!