Ratings based on 503 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Posted Nov 8, 2016
All of the staff are very pleasant and helpful. I feel totally safe at this Hotel. The only complaint I have is the pillows on the bed smell dirty like body odor. Everything else was very clean and pleasing.
Comment from Hotel Management
Nov 15, 2016 by Guest Services, Hotel Management
We appreciate the feedback... odd about the pillows; hopefully you called for a quick replacement!
4 out of 5
by A verified traveler from US

Posted Nov 1, 2016
Room cleanliness was excellent! Attached hotel restaurant was mediocre. Good location if you are interested in going into the city and also to the mountains.
Comment from Hotel Management
Nov 2, 2016 by Guest Services, Hotel Management
Thank you for the feedback. We appreciate both the positive and the constructive -- both help us to improve.
5 out of 5
by A verified traveler from US

The Best

Posted Oct 25, 2016
Pros: Hotel manager, Michelle:-)she helped us check in and was super kind and friendly
Cons: Loved it. Everything was awesome. Wished the pool was open
Location: Lots to do; eat, shop, chill
Comment from Hotel Management
Nov 2, 2016 by Guest Services, Hotel Management
So glad you enjoyed your stay!
5 out of 5
by A verified traveler from US

Great hotel

Posted Oct 19, 2016
We actually checked in a bit early, so that part was on me. But the hotel staff worked with us to get checked in and were super friendly. I think his name was TJ, really cool guy and gave us updates on the status of our room. But over all, very nice stay.
Comment from Hotel Management
Oct 23, 2016 by Guest Services, Hotel Management
Thank you for the feedback. We are so pleased you enjoyed your stay.
5 out of 5
by A verified traveler from US

Great place to stay

Posted Oct 18, 2016
Everything was great. Room was comfortable and quiet and clean. Staff was helpful and friendly
Comment from Hotel Management
Oct 18, 2016 by Guest Services, Hotel Management
We appreciate the feedback. Thank you!
5 out of 5
by A verified traveler

Nice hotel with friendly staff

Posted Sep 14, 2016
Had a great experience at this Holiday Inn. Check in was a breeze and they offered to put all our rooms close together without us asking. Parking was convenient and location right off the highway made accessing the hotel easy. The room was clean with a comfortable bed. Our TV was not working so they sent someone up right away to fix. The staff in the bar was very attentive and friendly. We ate breakfast in the café and found the food to be pretty good. Check out was extremely easy.
Comment from Hotel Management
Sep 22, 2016 by Guest Services, Hotel Management
Thank you! We truly appreciate the feedback and 5 star review.
4 out of 5
by A verified traveler

Nice hotel, close to our office

Posted Sep 9, 2016
Pros: Clean and quiet
Stayed here for a meeting at my corporate office. Close, clean and quiet
Comment from Hotel Management
Sep 22, 2016 by Guest Services, Hotel Management
Thank you! We appreciate the 4 star review.
3 out of 5
by A verified traveler from Roselle, IL

Close to everything

Posted Sep 9, 2016
Pros: Nearby to lots of everything - attractions, parks, highway and shopping. Staff very nice.
Cons: Even though the room was recently remodeled, there is no fan/airflow in the restroom. Odors linger in the room a long time. Free brkfst would be nice.
Location: Great location between Red Rocks and Denver. Quick ride to Mt. Evans and enjoyable ride to Estes Park. Walking distance to Denny's and Chicago Pizza.
Location is right off highway, close to restaurants, Red Rocks and Denver attractions. Hotel ok, clean, quite, staff is helpful and pleasant. Pool, Jacuzzi and facilities clean and kept up. Hotel/bar restaurant is good, prices average. Stayed for 5 days, room was always clean when we came back no matter when we left for the day. No complaints except we couldn't seem to get the air regulated. It was either hot in the room with the air off, or really cold with the air on, even though we kept adjusting the temperature. A ceiling fan would have been a huge help. Gave up and just left the window open, which only opened about 8 inches (no screen). Bed and pillows comfy. Extreme need for a bathroom fan for odors and mirror fogging! Other than the room temperature and no bathroom fan, it was ok. I'd recommend this hotel if my minor complaints aren't an issue with you.
Comment from Hotel Management
Sep 22, 2016 by Guest Services, Hotel Management
Thank you for the feedback -- it's very interesting and valuable. We are sharing with our General Manager and Hotel Engineer to discuss the air flow in the bathroom. It's not a common comment, but certainly one worth discussing how to improve.
5 out of 5
by TOM

Posted Sep 1, 2016 on Hotels
Comment from Hotel Management
Sep 22, 2016 by General Manager, Hotel Management
We appreciate the 5 star rating.
5 out of 5
by A verified traveler

Posted Aug 30, 2016
Pros: Comfortable bed.
Location: Close to Red Rocks Amphitheatre.
Comfortable and quiet. A little renovation going on but it was not bothersome. Staff was great.
Comment from Hotel Management
Sep 27, 2016 by Guest Services, Hotel Management
Thank you for the 5 star review and for choosing Holiday Inn Lakewood for your Red Rocks experience.