Nice place, Hilton Honors gives zero points.
Posted Sep 9, 2016
Nice, clean, and big rooms. Upon arrival front desk clerk was more concerned with talking with housekeeping about rooms. We arrived mid morning and just wanted to check in but did not need our room yet. Was told "go on your way and call back at 1pm and see if we have a room yet". We did and was told to call back at 3pm again. Then we called at 3pm and was told to call back at 4PM. So we did and finally got into a room. No big deal about it since normal check in is about then, but why the run around? We did not expect it right away, just wanted to do the check in process. Other than this, we had a nice stay, front parking is always full but out back was available. Trucks and trailers can always park in the big medical complex next door. Pets welcome was nice too!!! Be warned, No Hilton Honors Points when using Expedia!!! Too bad.....
Comment from Hotel Management
Sep 12, 2016 by Jeanette, Hotel Management
Thank you for your comments - we appreciate all feedback. We are glad to hear you enjoyed your stay - so sorry about the check in process. We will review procedures with Front Desk team. We hope to see you again whenever your travels bring you our way!