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Phillip was great as usual and gave us great service !
Carolyn
Stayed 1 night in Apr 2024
Response from Matthew Slavsky - Guest Services Manager on Apr 10, 2024
Carolyn, thank you for staying with, your loyalty to us and this great review. I definitely appreciate your recognition of individual employees like Phillip. I look forward to seeing you soon.
Easy and friendly check in. So centrally located to Larimer and Boettcher. Great!
Everything very clean
Kayleen
Stayed 1 night in Apr 2024
Response from Matthew Slavsky - Guest Services Manager on Apr 8, 2024
Kayleen, thank you for staying with us and this great review. We are so happy you enjoyed your stay and with us located right in the middle of Downtown Denver, we are here for your next trip.
Response from Matthew Slavsky - Guest Services Manager on Apr 7, 2024
Elizabeth, you are lovely. Thank you for the great comment.
4/10 Poor
Kenneth, Wilmington
Business traveler
Apr 3, 2024
I arrived at the hotel and found I had accidently selected the following month. The hotel was full the day I arrived which I totally understood. I requested they refund me for the reservation since it was an obvious mistake on my part and they had a full month to book the room I could not use, but Hotel Teatro choose to keep my payment. That is their right but needless to say I will not chose Hotel Teatro on future trips to Denver.
Kenneth
Stayed 1 night in Mar 2024
Response from Matthew Slavsky - Guest Services Manager on Apr 6, 2024
Kenneth, thank you for your feedback. I understand that you are upset, and I apologize for any inconvenience. Unfortunately, you purchased a non-refundable reservation not directly through us. Feel free to contact for further questions or further feedback.
Stayed at this property after attending a show at the DCPA. Wonderful proximity. Great staff. And a lovely room.
Nathan
Stayed 1 night in Mar 2024
Response from Matthew Slavsky - Guest Services Manager on Mar 31, 2024
Hi Nathan, thank you for staying with us and the great review. Located across the street from the Denver Center for Performing Arts, we are the perfect place to stay after a show.
Our stay was absolutely fantastic! All of the staff was incredibly friendly and helpful. When we checked in they upgraded our room to a corner king. The room was very nice and clean. The shower and bathtub were awesome. The bed was so comfortable. Best night sleep that we have had in a hotel. They have complementary coffee and water all day in the lobby. We ate at the restaurant for dinner. The service and food was great. I can’t say enough about this hotel. We will be staying here again for sure!
Brittany
Stayed 1 night in Mar 2024
Response from Matthew Slavsky - Guest Services Manager on Mar 28, 2024
Thank you for staying with us and this awesome review, Brittany. We are very happy that you enjoyed everything about your stay with us, including the dining at the Nickel restaurant. We cannot wait to see you again.
Wonderful boutique hotel. Comfortable bed. Perfect location to stay after a concert at Boetcher Hall. Staff was wonderful, especially Matthew at the Front Desk.
Erika
Stayed 1 night in Mar 2024
Response from Matthew Slavsky - Guest Services Manager on Mar 24, 2024
Hi Erika, thank you for staying with us and the wonderful feedback. I am very happy to hear that you enjoyed your stay. Please stay with us on a future concert date.
Historical building being maintained to preserve history
Mark
Stayed 1 night in Mar 2024
Response from Matthew Slavsky - Guest Services Manager on Mar 21, 2024
Mark, thank you for staying with us. I appreciate your recognizing the history of the building. At 113 years old, this is one of the longest standing buildings in Denver.
The staff was amazing and welcoming. They were always greeting guests and making sure everything was going right with their stay. I would definitely stay there again.
Kylie
Stayed 7 nights in Mar 2024
Response from Matthew Slavsky - Guest Services Manager on Mar 11, 2024
Hi Kylie, thank you for staying with us and this wonderful review. We are pleased to hear that you enjoyed your stay, especially recognizing the staff. We hope to see you again.
Hotel Teatro is conveniently located next to th Denver Center for Performing Arts and only a few blocks from the Convention center.
The staff is all freindly and personable. Great lottle hotel.
Jon
Stayed 1 night in Feb 2024
Response from Matthew Slavsky - Guest Services Manager on Feb 26, 2024
Hi Jon, thanks for the great review. We are very pleased that you enjoyed your stay with us.
Historical site with very unique things to enjoy throughout the hotel. Roomy and cozy. Loud unit on rooftop outside of window, but didn't bother me when sleeping. We would stay here again.
Amy
Stayed 1 night in Feb 2024
Response from Matthew Slavsky - Guest Services Manager on Feb 26, 2024
Amy, thank you for staying with us and this wonderful review. Although we are very happy that you overlooked the outside distraction, I apologize for any difficulties. We look forward to seeing you again..
We loved the ambience of the hotel with the fireplace in the lobby. We sat there every evening and had our complimentary drink. The room was very large, but we did do an upgrade. In walking distance to great restaurants and shopping! We will definitely stay here again. Oh and staff were all super friendly.
Robert
Stayed 4 nights in Feb 2024
Response from Matthew Slavsky - Guest Services Manager on Feb 23, 2024
Thank you for staying with us and this wonderful review Robert. We are very happy that you enjoyed your stay with us and look forward to an upcoming return.
Second stay at Teatro in two visits to Denver. This time it wasn't as sublime as the first time. We ended up in a room behind the elevator when we paid extra for a corner. Staff in office behind desk was playing load music while I was trying to work in the office. We will try somewhere else next time.
Stephen
Stayed 1 night in Feb 2024
Response from Matthew Slavsky - Guest Services Manager on Feb 18, 2024
Stephen, thank you for staying with us and for the review. My deepest apologies for the issues, this is disturbing to hear, please reach out to tell us more about this.
Staff was great. Rooms were great but want others to know there is No parking. Had to go across the street into a garage. No microwave in room or in hotel. Everything else was great. I would stay again.
Olivia
Stayed 2 nights in Feb 2024
Response from Matthew Slavsky - Guest Services Manager on Feb 16, 2024
Hi Olivia, thank you for your review. I am pleased you found the staff and rooms great. I apologize because we do have valet parking and I am sorry we did not make you aware of that. Please contact us with any further feedback.
The staff were very polite and helpful, willing to help or at minimum find someone with the correct answers to our questions. The restaurant and bar were very welcoming and cozy. The rooms were spacious and I loved the bathroom tub and shower.
Casey
Stayed 2 nights in Feb 2024
Response from Matthew Slavsky - Guest Services Manager on Feb 15, 2024
Casey, thank you for staying with us and this great review. Thank you for your comments. We especially appreciate your recognition of our staff and hope to see you again.
Front door lady a bit rude but overall great experience
Carlos
Stayed 1 night in Feb 2024
Response from Matthew Slavsky - Guest Services Manager on Feb 14, 2024
Carlos, thank you for your review and for staying with us. I am sorry you had an unpleasant experience at the door. Please reach out to us with some further feedback.
The best part of this hotel (in addition to the terrific location and the comfortable rooms) is the staff. I find they go out of their way to help - it is so nice to experience.
Patricia
Stayed 1 night in Feb 2024
Response from Matthew Slavsky - Guest Services Manager on Feb 10, 2024
Patricia, thank you for staying with us and the great review. The recognition of our staff means so much to us.We hope to see you again soon.
Great stay except for breakfast at the Nickel. It was not busy, yet we waited almost an hour for our food, and it was average quality and cold. Made no sense as to why it took so long. Would have sent it back but we were done waiting.
Susan
Stayed 1 night in Feb 2024
Response from Matthew Slavsky - Guest Services Manager on Feb 5, 2024
Thank you for staying with us and the review. I am very sorry that the breakfast was not a good experience. It is wonderful to see that you still enjoyed your stay, please stay with us again so that we can show you an all around perfect stay.
Beautiful, historic hotel. Staff was very friendly and helpful. Our room was very clean and comfortable and we would highly recommend Hotel Teatro!
Lindsey
Stayed 1 night in Feb 2024
Response from Matthew Slavsky - Guest Services Manager on Feb 3, 2024
Thank you for staying with us and the great review. We are lucky to be in a historic building in a fascinating part of Denver. Thank you especially for the recognition of our efforts. We hope to see you back soon.