Very charming but some functional issues
Posted Feb 10, 2017
Very different experience vs. year ago when last stayed here. Still very charming and very friendly and accommodating staff but the heater was so loud, could not easily control the temperature, water didn't run in the wee hours and coffee maker wasn't working. I was also mildly annoyed that the vanity and mending kit boxes were both empty. I did appreciate them running a cup of coffee up to me when called about the maker in room not working. I will give them a pass and would stay there again. Perhaps they were (or I was) just having a bad day.
Comment from Hotel Management
Feb 13, 2017 by Brittney, Hotel Management
Thank you for reviewing your stay with us at Hotel Teatro. We're sorry to hear about the issues you experience during your time here, but we hope we were able to provide suitable solutions. We do hope to see you again in the future so we are able to give you the guest experience you deserve.