Ratings based on 1,982 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Atlanta

Great location

Posted Aug 22, 2015
Pros: Location, cleanliness, staff, breakfast!!
Cons: Rooms are less soundproof,than I would prefer. Adjacent room/hall noise was high
Location: Business district
Chose this hotel as it was less than a quarter mile from the company I came to see in Denver
Comment from EPC
Aug 24, 2015 by James B., EPC
Thank you for staying with us and your feedback. We hope to see you again on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Aug 21, 2015
This hotel had a very friendly and welcoming staff, clean and comfortable rooms and a great location! We would stay here again!
Comment from EPC
Aug 24, 2015 by James B., EPC
We look forward to seeing you on your next visit, thanks for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston TX

Perfect for our needs

Posted Aug 13, 2015
Great, friendly staff, good comp breakfast, clean, well maintained, close to good restaurants and shopping and places we had to be.
Comment from EPC
Aug 20, 2015 by James B., EPC
I am happy to see you enjoyed our complimentary breakfast and your stay. We hope you will visit us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very clean

Posted Aug 11, 2015
I was disappointed there was not a in room safe. Otherwise it was a quiet, clean place to stay. The staff was very friendly and helpful when needed.
Comment from EPC
Aug 20, 2015 by James B., EPC
Thank you for staying with us and sharing your comments. While we do not have safes in the room we do have safe deposit boxes available at the front desk. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2015
We had an enjoyable stay in Denver at this hotel. Friendly staff, pleasant and relaxing room...clean, and a great breakfast!
Comment from EPC
Aug 20, 2015 by James B., EPC
I am glad you enjoyed our complimentary breakfast and your stay. Thank you for sharing your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Very nice and comfortable experience!

Posted Aug 9, 2015
Great location. Very nice and comfortable experience!
Comment from EPC
Aug 24, 2015 by James B., EPC
I am glad to see your enjoyed your stay, we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, easy access and free parking.

Posted Aug 7, 2015
Pros: Breakfast
Cons: See above
Location: We stumbled on the Cherry Creek trail, loved walking on that to downtown Denver.
The only issue we had was that on check-in were told that you didn't have our room despite pre-paying with Expedia. This should never happen. The front desk staff called the manager, and he was able to get us a room, an accessible room on the 3rd floor, which was fine. I would be very concerned about how that happened and it would prevent me from booking this hotel again. The breakfast was fantastic.
Comment from Hotel Management
Aug 14, 2015 by J Brown GM, Hotel Management
I do apologize about the misunderstanding with your room and happy our manager was able to get everything corrected. We do hope to see you on your next stay.
Comment from Hotel Management
Aug 14, 2015 by J Brown GM, Hotel Management
I do apologize about the misunderstanding with your room and happy our manager was able to get everything corrected. We do hope to see you on your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Recommend

Posted Aug 6, 2015
Pros: Friendly and helpful staff. Good food and pretty reasonable prices. Clean rooms.
Cons: The outside was a little old and not what I'd expect from a Hyatt, but this may be something that's tough to remedy.
Location: Only stayed one night, didn't get chance to go around much.
Stayed here one night in transit to Colorado Springs with wife and kids. Although the hotel looked a little old on the outside, the staff was friendly and helpful, food was good as well, rooms were clean and overall had that excellent Hyatt experience. Overall great stay, would recommend this hotel.
Comment from EPC
Aug 14, 2015 by J Brown GM, EPC
I am glad to see you enjoyed your stay. The hotel is a all glass building on the outside and everything inside was completely renovated on 2013. I thank you for your feedback and look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2015
The hotel is in a great location to do the things around Denver, and also serves as a great springboard to leave the city (Colorado Springs, Westward into the mountains, etc.) The sliding (frosted) glass doors on the bathroom are a bit weird, but not an issue.
Comment from Hotel Management
Aug 6, 2015 by James B., Hotel Management
I am glad to see that you enjoyed our hotel and everything that Colorado has to offer. We look forward to seeing you on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Monroe

Updated clean and convenient

Posted Aug 1, 2015
Very nice updated hotel. Extremely clean. Located short drive to town and restaurants. Great breakfast and nice to have free parking.
Comment from Hotel Management
Aug 3, 2015 by James B., Hotel Management
I am happy to see you enjoyed your stay and would like to thank you for your feedback. We hope to see you again soon.