Exterior

Reviews of Hyatt Regency Denver at Colorado Convention Center

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1012 out of 1528 reviews" "
Rating 8 - Good. 308 out of 1528 reviews" "
Rating 6 - Okay. 94 out of 1528 reviews" "
Rating 4 - Poor. 53 out of 1528 reviews" "
Rating 2 - Terrible. 61 out of 1528 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

oliviya

Liked: Cleanliness, staff & service
Close to dining and shopping. Parking is expensive though.
Stayed 1 night in Apr 2024
Response from Jamison on Apr 10, 2024
Hello oliviya, Thank you for taking the time to review your recent stay at our hotel. We are happy to hear you enjoyed our hotel and location. We are relieved that your stay was still enjoyable despite the cost associated with your stay. We look forward to welcoming you back to Hyatt Regency Denver! Best regards, Jamison

10/10 Excellent

Kathy, Mt Pleasant

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place to bust out of our norm
Stayed 1 night in Apr 2024
Response from Lindsey on Apr 7, 2024
Dear Kathy,Thank you for the rating!! We are overjoyed to hear you enjoyed your stay at our lovely property!! We would love to welcome you again!! Best Regards,

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Angela S. on Apr 8, 2024
Hello Eric,We truly appreciate your decision to stay with us, and thank you for taking the time to rate your experience. We are eagerly looking forward to the day we can welcome you back for another amazing stay.Best regards,Angela

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Angela S. on Apr 8, 2024
Hello Richard,Thank you for staying with us and rating your stay. We hope your stay was pleasant and look forward to your next visit. Best regards,Angela

2/10 Terrible

Kim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Hyatt Regency Denver at Colorado Convention Center on Apr 7, 2024
Thank you for sharing your experience with us! We are disheartened to hear that you did not enjoy your stay. May you provide us with additional details?

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hyatt Regency Denver at Colorado Convention Center on Apr 7, 2024
Thank you so much for staying with us! We are happy to see that you enjoyed your stay.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms. Very close to convention center.
Stayed 3 nights in Mar 2024
Response from Krista on Apr 6, 2024
Hello Tim, Thank you for taking the time to provide us with your rating and review of your stay. We are so happy to know that you enjoyed your stay and that the location next to the convention center was convenient for you. We hope to welcome you back again!Kind Regards, Krista

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved staying here. The hotel was so fabulous for the price and the location was perfect
Stayed 2 nights in Mar 2024
Response from Tania on Apr 4, 2024
Hi Debra,Thank you for the feedback and 5-star rating,We are happy to hear that you loved your stay, the price and the location of the property. We hope to have the opportunity to have you as a guest with us again.Best wishes,Tania

8/10 Good

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Sheets and towels were super scratchy not soft.
Stayed 1 night in Mar 2024
Response from John on Apr 1, 2024
Hello Amy,Thank you for writing this review of our Hyatt Regency Denver at Colorado Convention Center. I am sorry the sheet and towels were not comfortable for you. I hope they are better for your next visit.Best Regards,John

10/10 Excellent

Genaro, Coconut Creek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Mar 2024
Response from Laura on Apr 1, 2024
Dear Genaro, Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable and that you were pleased with the service from our staff. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to have the opportunity to host you again soon. Best regards,

10/10 Excellent

Jennifer, West Fargo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, parking was available. Staff was great!
Stayed 2 nights in Mar 2024
Response from Jamie on Apr 1, 2024
Dear Jennifer,Thank you for your great review of our Hyatt Regency Denver at Colorado Convention Center. We are glad to hear that you enjoyed your stay with us, and that both our location, as well as the service provided by our team helped contribute to an overall enjoyable experience. Thank you for staying with us, we hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 Excellent

Malia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff were very friendly.
Stayed 3 nights in Mar 2024
Response from Hyatt Regency Denver at Colorado Convention Center on Mar 27, 2024
Thanks for staying with us and sharing your kind words about our staff.

10/10 Excellent

estrella

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, bar at the roof it is a must see has beautiful views, bed was amazing and clean
Stayed 1 night in Mar 2024
Response from Tieysha on Mar 18, 2024
Hello estrella,Thank you for your 5 out of 5 rating as well as your review. We are so pleased to know that you enjoyed the beautiful views as well as your amazing and clean bed. We look forward to welcoming you back to Hyatt Regency Denver at Colorado Convention Center in the future.Best Wishes,

6/10 Okay

Tanja

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Stay started out better than last time, but this time the power went out and I had to walk down 36 flights of stairs in the dark to get to my daughter’s dance convention/competition. The power was out for a long time. I had almost gotten onto the elevator and was thankful I didn’t get stuck in it.
Stayed 2 nights in Feb 2024
Response from Lindsey on Mar 12, 2024
Dear Tanja,Thank you for your review. We appreciate all guest comments and feedback. I am happy to hear your stay was better than the last time, I am sorry to hear about the power outage. We would love to welcome you back in the future. Best Wishes

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Great memories!!
Stayed 1 night in Mar 2024
Response from Hyatt Regency Denver at Colorado Convention Center on Mar 11, 2024
Thanks for staying with us. We are so happy to hear that you enjoyed your stay!

4/10 Poor

Lucinda

Disliked: Staff & service, amenities, property conditions & facilities
I ended up in a handicap, accessible room. It did not have a shower that I could stand in to shower. I was told this was Expedia's fault on the reservation. Also, the internet did not work and the phone did not work
Response from Tieysha on Mar 11, 2024
Hello Lucinda,Thank you for your feedback. We are so sorry to hear about your experience regarding ending up in a handicap accessible room as well as internet and phone not working. Please reach out to us on our social or chat channels and we will look into this further.Best Wishes,

10/10 Excellent

Yi

Stayed 4 nights in Feb 2024
Response from Jamie on Mar 9, 2024
Dear Yi,Thank you for your great 5/5 rating for our Hyatt Regency Denver at Colorado Convention Center. We're delighted to see that you enjoyed your stay with us. We hope to welcome you back as our guest on your future visits to Denver!Warm regards,Jamie

10/10 Excellent

Mark Robert, Buckeye

Liked: Cleanliness, staff & service, property conditions & facilities
We had our anniversary here. We also had friends join us for a drink at Peaks lounge and the service was excellent.
Stayed 2 nights in Mar 2024
Response from Janet on Mar 7, 2024
Dear Mark Robert,Thank you for the fantastic rating you gave our property! We are honored you chose to spend your anniversary at our Hyatt Regency Denver. It is also fantastic to hear your friends were able to join you for drinks at Peaks Lounge and the service was excellent. We hope to have the privilege of hosting you on your next anniversary or any occasion at all. Warm regards,

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was big and comfortable. Staff was friendly and the property was clean. Bagels at the cafe were not great.
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Denver at Colorado Convention Center on Mar 4, 2024
Thank you for staying with us! We are happy to hear that you enjoyed your stay and looked forward to welcoming you back soon.

2/10 Terrible

Andrew

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Denver at Colorado Convention Center on Mar 4, 2024
Greetings Andrew,I just wanted to send a quick thank you note for staying with us!We apologize for the inconveniences that you experienced during your stay.Please do not hesitate to reach out to us if we can be of further assistance.Warmest Regards,Hyatt Regency Denver at Colorado Convention Center

6/10 Okay

Sophia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from -Hyatt Regency Denver on Mar 1, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

JOSEPH

Stayed 1 night in Feb 2024
Response from Hyatt Regency Denver at Colorado Convention Center on Mar 20, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Amy

Stayed 1 night in Feb 2024
Response from Hyatt Regency Denver at Colorado Convention Center on Mar 20, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel in the heart of Denver!
Stayed 1 night in Feb 2024
Response from Jamison on Feb 23, 2024
Hello Michele, Thank you for your 5-star rating as well as your review. We are so glad that you enjoyed your stay. We look forward to welcoming you back to Hyatt Regency Denver at Colorado Convention Center! Best regards, Jamison

8/10 Good

Rebeccah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: good restaurant with excellent breakfast buffet; very clean and well-maintained; great location Con: very high cost of parking
Stayed 2 nights in Feb 2024
Response from Ana on Feb 20, 2024
Dear Rebeccah,Thank you for your feedback. We appreciate having you stay with us while in Denver. We are delighted that you enjoyed your dining experience, as well as the cleanliness and location of our hotel. We will take note of your comments about parking prices. We hope to see you again!

10/10 Excellent

mark

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything
Stayed 1 night in Feb 2024
Response from Ana on Feb 20, 2024
Dear Mark,We appreciate your feedback. Thank you for staying with us during your trip to Denver. We're glad you enjoyed the convenience of our location. We hope to welcome you back soon!

10/10 Excellent

Jesus

Stayed 1 night in Feb 2024
Response from Hyatt Regency Denver at Colorado Convention Center on Mar 20, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Aralee

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Jamison on Feb 18, 2024
Hello Aralee, Thank you for taking the time to leave a rating review of our hotel. We welcome your feedback, suggestions, and comments. Please contact us via one of our social media platforms (e.g. X (formerly Twitter), Facebook, Instagram) so we can discuss this review with you further. We hope to welcome you back at Hyatt Regency Denver at Colorado Convention Center for an improved stay that exceeds all expectations.Best regards,Jamison

10/10 Excellent

Tye

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tania on Feb 15, 2024
Hi Tye,Thank you for the 5 out of 5 rating! We are glad that your visit with us went great. We hope to welcome you back in the future, thank you for choosing Hyatt Regency Denver at Colorado Convention Center.Best regards,Tania

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, many great restaurants in the area.
Stayed 3 nights in Feb 2024
Response from Tieysha on Feb 10, 2024
Hello Jeremy,Thank you for your 5 out of 5 rating as well as your review. We are so pleased to know that you enjoyed our great location and the many great restaurants in the area. We look forward to welcoming you back to Hyatt Regency Denver at Colorado Convention Center in the future.Best Wishes,

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in great location for downtown and has excellent dining options on site.
Stayed 2 nights in Feb 2024
Response from Jamie on Feb 6, 2024
Dear Charles,Thank you for your great review of our Hyatt Regency Denver at Colorado Convention Center. We're delighted to hear that you enjoyed your stay with us, and that our location, and dining options we offer helped contribute to an enjoyable stay. Thank you for staying with us, we hope to welcome you back as our guest again soon!Warm regards,Jamie

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast could have been better, everything else was A
Stayed 2 nights in Jan 2024
Response from Laura on Feb 4, 2024
Dear Robert, Thank you for taking the time to rate our hotel. We appreciate your 5-star rating, however we do regret that our breakfast fell short of your expectations. We value your loyalty, and we assure you that your feedback will contribute to enhancing our guest experience. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Excellent

Katherine

Stayed 1 night in Feb 2024
Response from Hyatt Regency Denver at Colorado Convention Center on Mar 20, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jana

Stayed 2 nights in Jan 2024
Response from Hyatt Regency Denver at Colorado Convention Center on Mar 20, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Laura on Jan 24, 2024
Dear James,Thank you so much for your patronage and for the 5-star rating. We are happy to hear that you had a great experience while staying with us. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Laura on Jan 24, 2024
Dear Tonya,Thank you so much for your patronage and for the 5-star rating. We are so happy to hear that your stay with us was enjoyable. We hope to see you again soon. Best regards,

4/10 Poor

Garrett

Traveled with partner
Disliked: Staff & service, amenities
This use to be my go to in Denver. To start, you uave to pay for parking even if you purchased a room. Parking is 50 a night. Two, pricing has drastically increased. Three the besding was almost plastic material, not exaggerating. Four the pillows were logs. Again, not exaggerating. My spouse and i were celebrating our 5 year anniversary and we literally only could sleep maybe a hour becoming the bedding was so awful. We left the hotel at 5am to drive home. Unfortunately wont stay here again.
Stayed 1 night in Jan 2024
Response from Jamie on Jan 23, 2024
Dear Garrett,Thank you for taking the time to review our Hyatt Regency Denver at Colorado Convention Center. Your feedback is valuable, and we assure you that we will review these concerns to enhance our guests' experience. We understand the importance of a good night's sleep and regret that we fell short on this occasion. We sincerely hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Jamie

8/10 Good

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice but parking is definitely an issue 59.00 a day and public parking isn’t always easy to find. It is downtown of a major city so lots of homeless people and somewhat dirty.
Stayed 1 night in Jan 2024
Response from Jamie on Jan 22, 2024
Dear Myra,Thank you for taking the time to review our Hyatt Regency Denver at Colorado Convention Center. We appreciate your feedback regarding our parking, and we will share this with our executive team as we continue our efforts to ensure a great experience for our guests. Thank you for staying with us, we hope to welcome you back as our guest again soon!Warm regards,Jamie

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tieysha on Jan 21, 2024
Hello Thomas,Thank you for your 10 out of 10 rating. We hope you had a fantastic stay and we look forward to welcoming you back to Hyatt Regency Denver at Colorado Convention Center in the future.Best Wishes,

6/10 Okay

JAMES

Stayed 2 nights in Jan 2024
Response from Tieysha on Jan 22, 2024
Hello James,Thank you for your rating. We hope you enjoyed your stay here with us at Hyatt Regency Denver at Colorado Convention Center and we look forward to welcoming you back in the future.Best Wishes,

6/10 Okay

JAMES

Stayed 1 night in Jan 2024
Response from Tieysha on Jan 21, 2024
Hello James,Thank you for your rating. We hope we will have the pleasure of welcoming you back to Hyatt Regency Denver at Colorado Convention Center in the future.Best Wishes,

6/10 Okay

Duane

Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from Melinda on Jan 19, 2024
Dear Duane,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice
Stayed 5 nights in Jan 2024
Response from Melinda on Jan 18, 2024
Dear Richard,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

8/10 Good

Hilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Rebecca on Jan 16, 2024
Greetings Hilton,Thank you for providing feedback and for your recent stay with us. We hope to welcome you back again. Best regards, Rebecca

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Tieysha on Jan 13, 2024
Hello Kenneth!Thank you for your 5 out of 5 rating. We hope you enjoyed your stay and we look forward to welcoming you back to Hyatt Regency Denver At Colorado Convention Center in the future.Warm Regards,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Melinda on Jan 13, 2024
Good morning,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 Excellent

James, Denver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Melinda on Jan 11, 2024
Dear James,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Janet on Jan 10, 2024
Dear Jeffrey,We appreciate the great rating you gave our Hyatt Regency Denver at Colorado Convention Center! It was a pleasure having you as our guest. We hope to have the pleasure of welcoming you back again soon.Warm regards,

10/10 Excellent

Susan Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and clean and easy access to highways
Stayed 5 nights in Jan 2024
Response from Melinda on Jan 25, 2024
Dear Susan Marie,Thank you for taking the time to review our property. We are so glad to hear you found our hotel beautiful and clean. We are also glad to hear you found our location convenient. We hope to welcome you back soon!Warm regards,Melinda

10/10 Excellent

Amy

Stayed 1 night in Jan 2024
Response from Rebecca on Jan 9, 2024
Greetings Amy,Thank you for providing 10/10 and for your recent stay with us. We hope to welcome you back again. Best regards, Rebecca