Ratings based on 4,480 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Dont goto the lobby bar.....

Posted May 18, 2017
Had a great stay except we got back from the ball game and the lobby bartender sat and talked to someone at the bar never even looked at us and after 15 min of standing there (with kids) trying to get a cocktail to take to are room we walked away empty handed the guy should be fired!!! Other than that it was great!!!
Comment from Hotel Management
May 23, 2017 by A. Frye, Hotel Assistant Manager, Hotel Management
Good Evening Traveler, Thank you for staying at Hyatt Regency Denver! I do apologize if your stay was anything less than perfect and can assure you that we will take your feedback seriously and pass this on to upper management. I do hope you consider staying with us again in the future! Thank you,
4 out of 5
Recommended
for Everyone
by A verified traveler from louisiana

Great Location

Posted May 18, 2017
Perfect spot in downtown Denver, everything was a short walk away. The hotel was nice, I wasn't expecting at $45 per night valet or $35 self park fee. Our room wouldn't cool down as much as we would have liked it to so it was a little hot. There is a 24 hour coffee shop that was really nice!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2017
Nice place !!! Room could of been cleaner and roomier.
5 out of 5
Recommended
for Everyone
by A verified traveler

GREAT PLACE

Posted May 17, 2017
Pros: CLEAN AND FRIENDLY
Location: GREAT LOCATION. NEXT TO CONVENTION CENTER
GREAT LOCATION. FOOD TOO EXPENSIVE. STEAK WAS $35 . BUT ACROSS THE STREET SAME STEAK WAS $21
Comment from Hotel Management
May 20, 2017 by Hyatt Regency Denver, Hotel Management
Dear Traveler, Thank you for choosing Hyatt Regency Denver and taking the time to provide your feedback. I'm very happy to see you enjoyed your time with us though I do apologize for any dissatisfaction with your meals. I hope we see you again soon! Warm Regards Katie H Hotel Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago (Stay in Denver)

Suprised!

Posted May 15, 2017
I travel every single week for my work...so hotels start to feel the same, even when their quality is really high. So it is really a great experience when a hotel goes above and beyond what you originally expected. That was my experience this past week at the Hyatt Regency in downtown Denver. The facility, service, and amenities (especially the food!) were so far above what I'm used to with all my traveling...that I felt compelled to actually write a review. I only wish there was a way to prove I was a customer this week rather than someone asked to write this review...because the Hyatt stay was truly a great surprise!
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs, CO

Great Customer Service

Posted May 15, 2017
Pros: Customer service, location, view
Cons: n/a
We stayed her for 1 night and had adjoining rooms as we had our children with us. The representative at the front desk was very understanding and very accommodating. Both of the rooms were very clean and the temperature was comfortable. We had an issue with the pillows (a substance on one of them) and I called the front desk and requested that the pillows be switched out. We had a rep at our door within 5 minutes to remove the pillows and another rep about 5 minutes after that to replace the pillows. We also received a follow up phone call to ensure that we were satisfied! Great job!! I know that things will come up and mistakes happen but the way this was handled was top notch!!! We will be staying here again!
Comment from Hotel Management
May 18, 2017 by A. Frye, Hotel Assistant Manager, Hotel Management
Good Afternoon Veronica, Thank you for staying at Hyatt Regency Denver and for taking the time to write a review! We appreciate your wonderful feedback and are pleased to hear we were able to accommodate your request so quickly. Please let us know if your travels bring you back to Denver! Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs

Great hotel even better location

Posted May 15, 2017
The hotel is beautiful and centrally located. You can walk to food and fun in minutes. Tons of shopping and food selections less than a block or 2 away. I've stayed twice this month!
Comment from Hotel Management
May 16, 2017 by A. Frye, Hotel Assistant Manager, Hotel Management
Good Afternoon Bree, Thank you for staying at Hyatt Regency Denver! I am pleased to hear you enjoyed your stay. Please let us know if your travels bring you back to Denver as we would love to accommodate you! Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Great Choice and A+ hotel

Posted May 8, 2017
The hotel is nice from the outside and Inside too. From check in and until we checked out. Room is super and awesome clean. The lady who cleans our room makes it organize and neat everything. For our breakfast in Altitude, we love Kimberly's service . She made us feel comfortable and relax since it's our first time. Don't lose her she's one of the assets. Thanks Hyatt Regency in Denver
Comment from Hotel Management
May 10, 2017 by Hotel Assistant Manager, Hotel Management
Dear JT, Thank you for choosing Hyatt Regency Denver and taking the time to provide your feedback. I'm overjoyed to see how much you enjoyed your stay with us! Kimberly is a great associate and I'm so happy to see what the impact she made on your visit. I hope we see you again soon!! Warm Regards, Katie H Hotel Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chattanooga Tennessee

Wonderful !!!

Posted Apr 30, 2017
Pros: Peaks Lounge and the convenience to some many activities and venues downtown. A stones throw for me to Coors Field and the Pepsi Center.
Cons: I can honestly tell you at this time I cant really think of anything other than maybe complimentary breakfast. ;o)
Location: Great location downtown with quick and easy access to all type of activities for the young and old....
Nothing but the best from every staff member I came in contact with. Above and beyond service from everyone. This will be the only hotel I stay in during all my visits to Denver. My 34th wedding anniversary was a complete success. Thanks again Hyatt Regency Denver at the Convention Center....
Comment from Hotel Management
May 1, 2017 by Hyatt Regency Denver, Hotel Management
Dear Eddie, Thank you for choosing Hyatt Regency Denver for your anniversary! And of course taking the time to provide your feedback. I'm very happy to hear you enjoyed your stay with us from quite possibly every aspect. I do hope we have a return visit next year! Warm Regards, Katie H Hotel Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2017
Convenient location close to 16th street and convention center; clean room; friendly staffs.
Comment from Hotel Management
Apr 29, 2017 by Hyatt Regency Denver, Hotel Management
Dear Traveler, Thank you for choosing Hyatt Regency Denver and taking the time to provide your feedback. I'm very glad to hear you enjoyed your time with us and found such great value in our staff and location. Being right in the heart of Downtown Denver makes it convenient for our guests to get out and explore without having to travel very far. I hope we have the opportunity to host you again soon! Warm Regards, Katie H Hotel Assistant Manager