Ratings based on 101 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Great Hotel with view of the Mountains

Posted Jan 14, 2017
Pros: The hotel and its restaurant were great.
Cons: The lighting in the room above the bed and in the bathroom could be imporved.
Location: Great location
The hotel was located is a very nice area. It was near shopping centers, stores, and restaurants. Everyone was so helpful.
Comment from Hotel Management
Jan 18, 2017 by Director of Sales & Marketing, Hotel Management
Dear Nate, We are thrilled to receive the positive feedback regarding the hotel, our location and Second Home restaurant. We also greatly appreciate constructive feedback from our loyal guests!Lighting enhancements are being discussed within the scope of our guest room renovation (which is tentatively planned for Q4 2017). Please visit us again soon and thank you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from germantown, tennessee

Great location. and Staff

Posted Jan 9, 2017
Pros: Location , Staff and the restaurant
Cons: No
Location: The Hotel was centrally located to a great Mall and nearby great small shops and restaurants.
We had a wonderful time. The hotel had a great location, close to shopping and great restaurants. The staff was helpful in every way. We look forward to returning to the Marriott at Cherry Creek Soon.
Comment from Hotel Management
Jan 13, 2017 by Director of Sales & Marketing, Hotel Management
Dear Thad, Thank you for taking the time to provide this positive feedback regarding your experience at the JW Marriott Denver Cherry Creek. We couldn't agree more about the fabulous location to shops and restaurants and happy to hear you were able to enjoy the neighborhood during your visit. Hope to welcome you back to the JW Denver again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2017
Great stay. The staff was very professional and helpful.
Comment from Hotel Management
Jan 13, 2017 by Director of Sales & Marketing, Hotel Management
Thank you for the positive comment about the JW Marriott associates being professional and helpful. We are so pleased you had an excellent stay. Please come and visit us again soon. Happy New Year!
4 out of 5
Recommended
for Families
by A verified traveler from Vancouver, WA

No need to tip

Posted Nov 27, 2016
Pros: They accept animals.
Location: It is in a very upscale area; however, I was visiting family so I did not take advantage of the sites.
The JW is immaculate, high-end and beautiful. There is no parking so you have to use their valet service which is $41/night. Room service has 21% + added to the bill, so no need to tip.
Comment from Hotel Management
Jan 18, 2017 by Director of Sales & Marketing, Hotel Management
Thank you for your positive feedback on the JW Marriott, our location and the fact that we are pet-friendly. We appreciate your time and hope you return for another visit soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Not stellar

Posted Oct 18, 2016
The location was great, but the staff and hotel were in the fine category. Nothing special to justify the price tag.
1 out of 5
by A verified traveler

Our honeymoon wedding stay not up to par

Posted Sep 7, 2016
We were put in the wrong room then charged $3000 for both rooms. Keys never worked. Staff was nice but had no clue what was going on. Brought 10 other guests here for wedding and same $. I've called and still haven't heard back on my charges
3 out of 5
Recommended
for Everyone
by A verified traveler from eagle,CO

Getting a little tired

Posted Aug 29, 2016
The location is great. The hotel rooms feel really dated. For the prices charged this hotel needs an update. Valet parking is crazy at $42 a day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great proximity!

Posted Jul 28, 2016
Great proximity to cherry creek shopping and restaurants. Park your car and forget it!
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntington Beach

Great location right in Cherry Creek

Posted Jul 13, 2016
At check in, George Marsh was amazing. Courteous, charming, helpful - he made our experience here great. Thank you, George!
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Posted Jul 9, 2016
Excellent location ; 42 day is high for overnight parking ;very nice and accommodating staff