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Reviews of La Quinta Inn by Wyndham Denver Northglenn

2.5 out of 5
La Quinta Inn by Wyndham Denver Northglenn
345 W 120th Ave, Northglenn, CO

Reviews

6.6
Rating 10 - Excellent. 240 out of 1004 reviews" "
Rating 8 - Good. 241 out of 1004 reviews" "
Rating 6 - Okay. 176 out of 1004 reviews" "
Rating 4 - Poor. 179 out of 1004 reviews" "
Rating 2 - Terrible. 168 out of 1004 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

andra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty. I had to clean the bath tub before i was able to shower in it for it was dirty w/ hair, dirt etc, the floor was dirty, the bed spread was stained etc. It was nothing like the room in the picture i rented. Nowhere to park, i had to park by Village Inn. Trash by my room was overflowed.
Stayed 1 night in Mar 2024

4/10 Poor

SkyDawn, Bayfield

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It definitely needs cleaning
Stayed 2 nights in Mar 2024

10/10 Excellent

Kalie

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 4 nights in Mar 2024
Response from victoria on Mar 24, 2024
Dear kalie Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. We appreciate the time you took to share your comments, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Victoria VirgilGeneral Manager

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
👍😀😴
Stayed 1 night in Mar 2024
Response from victoria on Mar 24, 2024
Dear Timothy, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. We appreciate the time you took to share your comments, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Victoria VirgilGeneral Manager

2/10 Terrible

Linda

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The facility was very unkept and dirty the room smelled musty. We left immediately and went to another hotel.
Stayed 2 nights in Mar 2024
Response from victoria on Mar 12, 2024
Dear Linda, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us. And I am saddened to hear that there was some issues with the property when you arrived. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences concerning the breakfast options. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.Sincerely,Victoria VirgilGeneral Manager

6/10 Okay

jorge

Stayed 1 night in Feb 2024

2/10 Terrible

Victor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water does not get hot very dirty bathroom n unkind n uncooperative staff that light skin boy at night very rude need retraining
Stayed 2 nights in Feb 2024
Response from victoria on Mar 3, 2024
Dear Victor, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us. and I am saddened to hear that there was some issues you had with a desk worker. We will look into the issues and address it according. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences concerning the breakfast options. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.Sincerely,Victoria VirgilGeneral Manager

4/10 Poor

Steve

Stayed 2 nights in Feb 2024

2/10 Terrible

Myles

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Truly a crack motel. But these days, crack is blue and smells like poo. Literally watched a couple carry out a mattress that caught fire the night before. 3 of the 4 lighting fixtures in my room were broken or had no bulbs. My bathroom had no light or fan and smelled like sewer waste. That smell only intensified when I ran the shower. No, I didn’t shower there. This truly is a motel for drug addicts. Not shaming them, we do what we do for a reason. But if you’re not part of that subculture, your not at the right motel. No way would anyone sober feel comfortable staying there. I found the orange cap to a syringe on the far side of my bed. The staff is nice. Which is uncanny given what they deal with.
Stayed 1 night in Feb 2024
Response from Heather on Feb 24, 2024
Dear Myles, I believe there must be an error and this review belongs to another property. We're a top rated hotel in our area and this review doesn't reflect activity at the La Quinta Shreveport Airport Property. I'm very sorry to hear of the experience you had during your travels and I hope that the correct hotel gets to see this review.

6/10 Okay

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was nice, not really on the fancy side for La Quinta. The staff were very friendly and helpful getting us checked in and out even when we were arriving and leavings late at night. Only thing lacking was the variety in your continental breakfast: mostly just carbs no protein (besides refrigerated boiled eggs) and no fruit.
Stayed 3 nights in Feb 2024
Response from victoria on Feb 21, 2024
Dear Benjamin, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us. and I am happy to hear you had a good stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences concerning the breakfast options. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.Sincerely,Victoria VirgilGeneral Manager

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from victoria on Feb 21, 2024
Dear Monica, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us. and I am happy to hear you had a good stay with us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.Sincerely,Victoria VirgilGeneral Manager

8/10 Good

Mark

Liked: Amenities
Everything was ok
Stayed 1 night in Feb 2024
Response from victoria on Feb 21, 2024
Dear Mark, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us. and I am happy to hear you had a good stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.Sincerely,Victoria VirgilGeneral Manager

2/10 Terrible

Kayla

Business traveler
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
There was pee stains on the bed and dirt all over it. The bathtub looks disgusting and the paint was peeled in chunks.
Response from victoria on Feb 21, 2024
Dear Kayla, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us. and I am saddened to hear you had a issue with stained sheets in your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.Sincerely,Victoria VirgilGeneral Manager

10/10 Excellent

Jose

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from victoria on Feb 21, 2024
Dear Jose, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us. and I am happy to hear you had a good stay with us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.Sincerely,Victoria VirgilGeneral Manager

4/10 Poor

Kelly

Traveled with group
Disliked: Property conditions & facilities
Very noisy. Car alarms, people yelling and running around the halls. Visible stains and discoloration on sheets. Staff was kind, but overall would not stay here again.
Stayed 2 nights in Jan 2024
Response from victoria on Feb 21, 2024
Dear Kelly, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us. and I am saddened to hear that the property was noisy at night with guest and car alarms. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences concerning the breakfast options. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.Sincerely,Victoria VirgilGeneral Manager

2/10 Terrible

Kari Ann, lewes

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have bed bugs and wouldnt give me my money back, when i left after the first night!!! They had food all over the floor. This was the worst experience ive ever had a hotel and when i didnt even stay they, still wouldnt give me my money back for the unstayed nights
Stayed 4 nights in Jan 2024
Response from victoria on Mar 3, 2024
Dear Kari Ann, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us. and I am saddened to hear that there was some issues with your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences concerning the breakfast options. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.Sincerely,Victoria VirgilGeneral Manager

4/10 Poor

Angela

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Front desk was rude. The ice is outside around the corner from the front desk. And the floors were so dirty the bottom of my white socks were black. It’s worth the cheap price though.
Stayed 1 night in Jan 2024
Response from victoria on Jan 26, 2024
Dear Angela, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver NorthglennYour feedback is very important to us, and I am saddened to hear you had a issue with a rude front desk staff at check-in. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns.Sincerely,Victoria VirgilGeneral Manager

10/10 Excellent

Sheryl

Liked: Amenities
I didn’t like all the elevators being outside. I never did find ice. And CREDIT CARD VENDING MACHINES?????
Stayed 3 nights in Sep 2023
Response from victoria on Jan 26, 2024
Dear Sheryl, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver NorthglennYour feedback is very important to us, and I am saddened to hear you had did not like the elevators are located outside. All our vending machines have to be credit cards to keep people from breaking into the machines. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns.Sincerely,Victoria VirgilGeneral Manager

6/10 Okay

William

Stayed 2 nights in Jan 2024
Response from Heather on Feb 24, 2024
Dear WilliamThank you for your recent stay. We value your feedback and hope to see you in the future.

8/10 Good

Ted

Stayed 1 night in Jan 2024
Response from victoria on Mar 12, 2024
Dear Ted, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. We appreciate the time you took to share your comments, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Victoria VirgilGeneral Manager

2/10 Terrible

Donovan

I am requesting to get refunded for this reservation. Go hotel had told me that I made the reservation for the wrong date I made it for one day too soon and they would like not let me stay for this reservation I was then asked to check out or to make another reservation. When I had asked to get refunded by the hotel they told me that because I paid with a third party I would have to contact Expedia to get my refund back for these four days now contacted you Expedia many times about getting this refund and have not heard back from anybody I am asking to please help me get my refund back for these days and for this mistake that was made please. This was a mistake of the hotel and not my own if I could get a life agent to please contact me I could explain more details that way you understand the situation please contact me by my email or at 303 888 1587 Donovan Royal. Thank you thank you kindly for your time and I hope to hear back from you as soon as possible thank you
Stayed 4 nights in Dec 2023
Response from VICTORIA on Jan 17, 2024
Dear Donovan, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us, and I am sorry that you had a issue with your reservation. Once a guest does not arrive for their reservation on the date of arrival there is nothing we can do to alter the reservation. You would have to make a new reservation. Unfortunately, since you did book through a 3rd party and you paid them, you would have to contact them about the issue you have. Please rest assured that we are taking the appropriate measures to address the problem of issues with linen and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.Sincerely,Victoria VirgilGeneral Manager

2/10 Terrible

Breanna

Disliked: Cleanliness, property conditions & facilities
The amount of dog poop around the property is not safe and disgusting
Stayed 5 nights in Dec 2023
Response from VICTORIA on Jan 17, 2024
Dear Breanna, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us, and I am sorry that you had a issue with the amount of dog poop around the property from other guest not picking up there animals waste. Please rest assured that we are taking the appropriate measures to address the problem of issues with linen and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.Sincerely,Victoria VirgilGeneral Manager

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find
Stayed 1 night in Dec 2023
Response from VICTORIA on Jan 17, 2024
Dear Jesse, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. We appreciate the time you took to share your comments, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Victoria VirgilGeneral Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extended time staying here, staff is accommodating and property is kept up pretty well
Stayed 7 nights in Dec 2023
Response from victoria on Jan 17, 2024
Dear Lisa, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. We appreciate the time you took to share your comments, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Victoria VirgilGeneral Manager

6/10 Okay

Nathan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from victoria on Dec 27, 2023
Dear Nathan, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Victoria VirgilGeneral Manager

4/10 Poor

Lisa

Traveled with family
Liked: Cleanliness
I didn't realize when making the reservation that it was an older motel-style place with exterior room doors. La Quintas I have seen are usually nicer and hotel-style. The rooms were clean and updated but the property and parking lot felt uncomfortable. I didn't enjoy forfeiting my money, but we left and found another place to stay.
Stayed 1 night in Dec 2023

2/10 Terrible

Danielle

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, comfortable, quiet, nice size TV, frig
Stayed 2 nights in Dec 2023
Response from victoria on Dec 12, 2023
Dear Gregory, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Victoria VirgilGeneral Manager

10/10 Excellent

Gretchen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Heather on Feb 24, 2024
Dear GretchenThank you for the 5-star review! We're happy to hear that you enjoyed your stay with us and look forward to seeing you again in the future.

2/10 Terrible

Turner

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from victoria on Dec 12, 2023
Dear Turner, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Victoria VirgilGeneral Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice but a lot of noise
Stayed 1 night in Dec 2023
Response from victoria on Dec 12, 2023
Dear Anonymous, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. We will work on the noise issues.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Victoria VirgilGeneral Manager

6/10 Okay

William

Traveled with partner
Liked: Staff & service
This property was conveniently located to everything we needed to do in the area.
Stayed 3 nights in Nov 2023

10/10 Excellent

Karla

Stayed 2 nights in Oct 2023

10/10 Excellent

Lance

Liked: Cleanliness
Good
Response from victoria on Nov 21, 2023
Dear Lance, Thank you so much for taking the time to share your feedback and for the fantastic rating! We are thrilled to hear that your stay at La Quinta Inn met your expectations and that you enjoyed your time with us.Our team works hard to provide exceptional service and create memorable experiences for our guests, and it's always rewarding to know that we succeeded in making your stay special.If there's anything specific that stood out to you or if there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back to La Quinta Inn in the future.Once again, thank you for choosing La Quinta Inn!Best Regards,Victoria VirgilLa Quinta Inn

10/10 Excellent

William

Stayed 1 night in Nov 2023

8/10 Good

Susana

Stayed 1 night in Oct 2023

6/10 Okay

Hector

Traveled with family and small children
Older property and rooms match the age of place. Decent place to lay your head down for a few hours.
Stayed 1 night in Nov 2023
Response from victoria on Nov 9, 2023
Dear Hector,Thank you for choosing to stay with us at La Quinta, and for taking the time to share your thoughts on your recent experience. We appreciate your honest feedback and value your perspective.We understand that our property has a history, and we're proud to maintain its unique charm. Your comment about the rooms reflecting the age of the place is duly noted. We are continuously working to enhance our facilities and services to ensure a comfortable and enjoyable stay for all our guests.We're pleased to hear that you found our hotel to be a decent place to rest during your visit. Your comfort is our priority, and we are committed to providing a positive experience for every guest.If you have any specific suggestions or areas where you believe we can improve, we would be grateful for your insights. Your feedback is instrumental in helping us enhance our offerings.Thank you once again for choosing [Your Hotel]. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Warm regards,Victoria VirgilGeneral Manager

4/10 Poor

Dakotah

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
If you have a chance to find a better hotel for even a little more, I would highly recommend it. After my first stay here over Easter weekend 2023, I thought I’d give it a second chance. Over Halloween weekend I stayed here and it only confirmed what I had previously thought. The rooms was damaged with no sign of repair - missing baseboard with a hole along the wall near the floor - blow dryer was broken but still stuck to the wall - water pressure was weakened and often varied from hot to cold to warm to cold and back to hot - everywhere smelled like smoke because people smoked near the elevator - the elevator always had an interesting smell each morning - no bowls at breakfast for cereal (not sure how you don’t keep stock of materials) - and they Denver charged the hold on my card but rather processed the entirety of the stay in the middle of my stay instead of at the end. Definitely look elsewhere if you can. 2/5.
Stayed 3 nights in Oct 2023

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Response from victoria on Nov 9, 2023
Dear Susana,Thank you for choosing to stay with us at La Quinta, and for taking the time to provide us with your feedback. We appreciate your decision to rate your experience as a 4 out of 5.We are pleased to hear that you had an overall positive stay, and your feedback is important to us. If there are specific aspects you enjoyed or areas where you feel we could make improvements, we would love to hear more from you. Your insights are invaluable as we continuously strive to enhance the guest experience.If you have any additional comments or suggestions, please don't hesitate to reach out to us directly at [Your Contact Information]. We want to ensure that your future stays with us are even more enjoyable.Thank you once again for choosing [Your Hotel]. We look forward to welcoming you back in the future.Best regards,Victoria VirgilGeneral Manager

4/10 Poor

branka

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from victoria on Nov 9, 2023
Dear branka,Thank you for choosing La quinta for your recent stay. We appreciate your feedback and take all guest reviews seriously. We were disappointed to learn that your experience did not meet your expectations, and we apologize for any inconvenience you may have encountered.We would greatly appreciate it if you could provide more details about your stay to help us identify areas for improvement. Your insights are invaluable to us as we strive to enhance the guest experience.Please feel free to contact us directly at [Your Contact Information], so we can discuss your concerns further. We genuinely value your feedback and would like the opportunity to address any specific issues you may have encountered during your stay.Once again, we apologize for any shortcomings you experienced and appreciate your time in sharing your thoughts.Sincerely,Victoria Virgil General Manager

2/10 Terrible

Nova Tyler

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from victoria on Oct 27, 2023
Dear Nova Tyler,We're sorry to see that you rated your recent stay with us as 1 out of 5. We take guest feedback seriously, and we would like to understand your concerns and address them to improve our services. If you are willing to share more details about your experience or any specific issues you encountered, please feel free to do so. Your insights will help us in making necessary improvements to enhance the quality of our accommodations and service.Our goal is to provide all our guests with a positive experience, and your feedback is invaluable in achieving that goal. If there's anything we can do to make things right or address your concerns, please don't hesitate to reach out to us directly.Thank you for choosing to stay at our hotel, and we hope to have the opportunity to better serve you in the future.Sincerely,Victoria VirgilGeneral Manager

2/10 Terrible

Holly

Disliked: Property conditions & facilities
Our room had curtains that had 2 foot holes in them. The thermostat was disconnected and had no cover, the outlets were loose, the fan had many years worth of dirt on it, the furniture was filthy. Staff was friendly. Sad to see a property in this ramshackled condition.
Stayed 2 nights in Oct 2023
Response from victoria on Oct 27, 2023
Dear Holly,I want to extend my sincerest apologies for the issues you encountered during your recent stay at our hotel. Your feedback is extremely valuable to us, and we take your concerns very seriously.I'm deeply sorry to hear about the condition of your room. The concerns you've raised, including the damaged curtains, the disconnected thermostat, loose outlets, the dirty fan, and the state of the furniture, are not in line with our standards. This is not the experience we aim to provide our guests, and we understand your disappointment.We are taking immediate action to address these issues and ensure they do not affect future guests. Our maintenance and housekeeping teams are working diligently to rectify the problems you've highlighted.On a positive note, I'm pleased to hear that you found our staff friendly. Their dedication to providing excellent service is greatly appreciated, and we will continue to reinforce our commitment to delivering the best guest experience possible.We hope you might consider giving us another chance in the future. We are dedicated to providing a much better experience, and your next visit will be a reflection of the high standards we aim to uphold.If you have any further comments or specific recommendations you'd like to share, please feel free to reach out to us. Your feedback is instrumental in helping us make the necessary improvements.Thank you for your feedback and for bringing these issues to our attention. We look forward to the opportunity to better serve you in the future.Sincerely,Victoria Virgil

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from victoria on Oct 17, 2023
Dear Anna, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Sincerely,Victoria Virgil

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from victoria on Oct 17, 2023
Dear Richard, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. I’m so sorry that you had some issues during your stay.Sincerely,Victoria VirgilGeneral Manager

4/10 Poor

Joseph

Stayed 4 nights in Sep 2023
Response from victoria on Nov 9, 2023
Dear JosephThank you for choosing La Quinta for your recent stay. We appreciate your feedback and take all guest reviews seriously. We were disappointed to learn that your experience did not meet your expectations, and we apologize for any inconvenience you may have encountered.We would greatly appreciate it if you could provide more details about your stay to help us identify areas for improvement. Your insights are invaluable to us as we strive to enhance the guest experience.Please feel free to contact us directly at [Your Contact Information], so we can discuss your concerns further. We genuinely value your feedback and would like the opportunity to address any specific issues you may have encountered during your stay.Once again, we apologize for any shortcomings you experienced and appreciate your time in sharing your thoughts.Sincerely,Victoria VirgilGeneral Manager

8/10 Good

Mikhail, Bellport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised that the swimming pool was open late in the season.
Stayed 13 nights in Sep 2023
Response from victoria on Oct 11, 2023
Dear Mikhail, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Yes we do have our pool open. We had a late start to opening the pool so we are going to try and keep it up longer then usually. Sincerely,Victoria VirgilGeneral Manager

6/10 Okay

Dustin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Got a refund room toilet had urine on it and hair around the sink wasn't cleaned
Stayed 1 night in Oct 2023
Response from victoria on Oct 9, 2023
Dear Dustin, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear you had some issues with your room not being clean. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Victoria VirgilGeneral Manager

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't even think about staying here!
This place is disgusting.
Stayed 3 nights in Oct 2023
Response from victoria on Oct 17, 2023
Dear Guest,I am deeply sorry to hear that you found your recent stay at our hotel to be unsatisfactory and that you used the term "disgusting" to describe your experience. Your comfort and the quality of your stay are of the utmost importance to us, and your feedback is genuinely appreciated.Your description of your stay is deeply concerning, and I would like to assure you that this does not meet our usual standards. We take your comments seriously, and I would appreciate it if you could provide more details about the specific issues you encountered so that we can address them promptly and comprehensively.Your feedback is invaluable, and we will take immediate steps to rectify the issues you mentioned to ensure that such problems do not occur in the future. We are committed to providing a clean and comfortable environment for all our guests.I understand that your experience was far from what you expected, and I apologize for any inconvenience this may have caused. We value your opinion and hope you will give us another chance to provide you with the high-quality experience you deserve. Please feel free to reach out to me personally at [Your Contact Information], and I will ensure that your concerns are addressed to your satisfaction.Thank you for sharing your concerns, and we hope to have the opportunity to welcome you back and show you the improvements we are making.Sincerely,Victoria VirgilHotel Manager

4/10 Poor

Jacob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from victoria on Oct 11, 2023
Dear Jacob, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Im so sorry you did not have a great stay with us. If you ever want to reach out and let me know what issues you had so I can try to fix those for next time. Sincerely,Victoria VirgilGeneral Manager

8/10 Good

sheryl

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ilikex it qas close to my childs doctors office and i also like how friendly and helpful the staff was
Stayed 1 night in Oct 2023
Response from victoria on Oct 9, 2023
Dear Sheryl,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. I’m very happy that our staff has been very helpful during your stays.Sincerely,Victoria VirgilGeneral Manager