Ratings based on 1,349 Verified Reviews

3.7 out of 5
76% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice place needed more hot breakfast items

Posted Jun 26, 2017
Lacking hot items for breakfast no hot eggs, bacon, biscuits, gravy. Nice people.
1 out of 5
by A verified traveler

Posted Jun 22, 2017
The hotel had flies in the main lobby and breakfast area as well as in the room. The carpet was not vacuumed, overall cleanliness was poor. No one was at the front desk upon arrival - had to wait 15 minutes before someone attended to me. Would not recommend this hotel to friends or family.
Comment from Hotel Management
Jun 26, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for taking the time to provide feedback on your recent stay. Please know that your feedback is extremely important for us to continue to improve our service. We strive to offer a smooth and comfortable stay for our guests and it seems we fell short during your stay. We would like to extend our sincerest apologies for any inconvenience you experienced during your stay. The hotel manager will be discussing your experience with the staff to ensure we are delivering the quality of service our guests deserve. Thank you very much for bringing your concerns to our attention. Respectfully, Diana
3 out of 5
by A verified traveler from j

Ehhhh..

Posted May 30, 2017
Parking lot under construction. Enjoy waking up to the sounds of jackhammers & dump trucks? Stay somewhere else... Room wasn't the cleanest & buffet lacked.
Comment from Hotel Management
Jun 1, 2017 by LQ Customer Care , Hotel Management
Thank you for your candid feedback. We are very sorry to hear that the hotel was not up to par in the areas mentioned. Please note this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us. Sincerely, LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Nice hotel. Close to freeways

Posted May 25, 2017
Only problem was construction going on on the roads. Hard to find a place to take a walk.
Comment from Hotel Management
Jun 1, 2017 by LQ Customer Care , Hotel Management
Thank you for your feedback, as it is very important to us. We’re sorry for the problems you experienced with road construction. We will share your comments with the General Manager. We hope you will once again choose us for your lodging needs. Sincerely, LQ Customer Care
3 out of 5
by A verified traveler

Nothing fancy, but gets the job done

Posted May 21, 2017
Pretty basic hotel. Looks nice and clean when you enter and rooms are good. The pool area was okay- hot tub wasn't working so that was unfortunate. Breakfast was simple, nothing hot except waffles which gets old. Location is right next to I-25. The construction around it makes it difficult to get in and out. The highway noise is a little loud, but the mountain views were beautiful.
Comment from Hotel Management
May 24, 2017 by LQ Customer Care , Hotel Management
Thank you for your feedback, as it is very important to us. We will share your comments and suggestions regarding breakfast and accommodations with the General Manager. We hope you will once again choose us for your lodging needs. Sincerely, LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location, but because of road work on Arapaho

Posted May 13, 2017
Pros: Great room
Cons: Carpets in the all way should be cleaned or replaced
Location: Close to Park Meadows Mall and several places to eat.
The Hotel was difficult to get to. The hotel Parking lot is under going repair making it difficult to park if the hotel is full.
Comment from Hotel Management
May 15, 2017 by LQ Customer Care , Hotel Management
Thank you for taking the time to provide your feedback. We are very sorry to hear of your inconvenience with our renovation but greatly appreciate your patience. We hope you will visit us again soon once our project has been completed. Sincerely, LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly and impressive

Posted May 4, 2017
Was a very beautiful hotel and close to all kinds of shopping and food
Comment from Hotel Management
May 15, 2017 by LQ Customer Care , Hotel Management
Thank you for the great review. We take pride in the features you mentioned. We look forward to serving you again in the near future!
2 out of 5
by A verified traveler from Hallandale Beach

First and last

Posted Apr 27, 2017
Pros: Nothing
Cons: Everything
Location: Good location
Horrible experience. Waited 30 mins to get checked in because the guy on duty never showed up. Thank god for the guy in the midnight shift that came when we where waiting in the lobby at 11:39 pm after an 11 hr drive. Then the room smelled WORSE than an ASHTRAY. Even tho they make you sign a 250$ fine if you smoke, my eyes hurt from the smell of the room. Again, thank god for the midnight shift guy that not only went out his way to accommodate us bur also came bearing water and cookies when he changed us to another room. The breakfast SUCKS and I am, one night later, staying at a 5 star hotel for 10$ more. Again, HORRIBLE.
Comment from Hotel Management
May 1, 2017 by LQ Customer Care , Hotel Management
Thank you for taking the time to give feedback about your stay. You definitely didn't seem to have had the experience that most of our guests have, and I am so sorry that we didn't live up to your expectations! I'll make sure to review your comments with our entire team and see what we can do better!
4 out of 5
by A verified traveler

Nice hotel near express way

Posted Apr 23, 2017
The first night I had a sleepless night because the bed sheets were dirty and itchy . The next day I called room service and room service arrived. I told her to change the sheets and luckily for me I was there to watch her and she was only changing the bottom bed sheets and not the entire bed sheet set including comforter. So I told her I need everything changed.
5 out of 5
Recommended
for Everyone
by A verified traveler from denver

Good experience

Posted Apr 9, 2017
Great suite room, nice pool area! Went for just a night away and it was great