The Magnoila was ok, the front desk staff was very nice and the doormen were very helpful! The breakfast was good but the coffee was kinda weak. The room was nice and clean and seemed recently remodeled but the Windows were still old and were very drafty. The heat was very loud and noise from the train made it difficult to sleep thru the night.
Disappointed with the offer that the staff suggested we "go green" and forego the daily maid service and they would in return give us some credits to use at the bar-we did not get any thing.
Comment from Hotel Management
Jan 3, 2017 by Heidi, Hotel Management
Dear Lisa, Thanks for taking the time to provide feedback! I'm sorry to hear that your points have not posted yet. It may take 7-10 days for the points to show up in your account for the Make A Green Choice program. Please reach out to the hotel if they have not shown up within that time frame.
We are located in a historic building in downtown, and thanks to yours (and others) feedback, we have repaired the loud heating issue in the newly installed units. I appreciate your patience and we look forward to having you back again. Warm Regards,