In-room safe, desk, blackout drapes, free WiFi

Reviews of Microtel Inn & Suites by Wyndham Denver Airport

2 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 547 out of 1874 reviews" "
Rating 8 - Good. 501 out of 1874 reviews" "
Rating 6 - Okay. 344 out of 1874 reviews" "
Rating 4 - Poor. 268 out of 1874 reviews" "
Rating 2 - Terrible. 214 out of 1874 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jim

Liked: Staff & service
Doing renovations - debris throughout the halls
Stayed 1 night in Mar 2024

10/10 Excellent

Tamara

This hotel was clised for renovation, but it moved me to the excellent Best Western Premier on Peoria St in Denver at no cost and even paid for my Uber ride there since no shuttle was available. This was the fairest treatment of a customer that I have witnessed in many years!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Thank you very much for sharing your recent experience with us. We are delighted to hear that despite the inconvenience caused by the renovation of our hotel, you were provided with exemplary service and accommodation at the Best Western Premier on Peoria St in Denver. Ensuring our guests' comfort and satisfaction is our top priority, and we are thrilled to learn that you found the alternative arrangements to be more than satisfactory. It's heartening to know that our efforts to mitigate any inconvenience were appreciated and that you felt valued as a customer. Your kind words serve as motivation for our team to continue delivering exceptional service, even in challenging circumstances. We are grateful for your understanding and patience throughout this process. Should you require any further assistance or have any additional feedback, please do not hesitate to contact us. We look forward to the opportunity to welcome you back once our renovations are complete, and we can offer you an even more enjoyable stay!Warm regards,

2/10 Terrible

Jim

Microtel was completely tore up and under construction. Lady out front in a pickup smoking a cigarette told us our reservation was moved to another motel. Will never stay at a Wyndham property again. May never use Expedia again for putting me in this type of situation 😥😥
Stayed 1 night in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Jim,I'm sorry to hear about your negative experience with Microtel and the inconvenience caused by the construction and relocation of your reservation. It's understandable that such a situation would be frustrating and disappointing, especially after making arrangements through Expedia. It's important for hotels to communicate effectively with guests when there are unexpected changes or disruptions, and it sounds like this was not handled well in your case. I can empathize with your decision to reconsider staying at Wyndham properties in the future and your hesitation with using Expedia again. I hope you consider staying with us again after our remodel is complete. We are willing to book you under a discounted rate for a future stay. I sincerely apologize for the in inconvenience, and I wish you safe travels during your current and future stays.

2/10 Terrible

Cigdem

Stayed 1 night in Jan 2024
Response from General Manager on Jan 10, 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Cigdem

Liked: Staff & service
Absolutely and utterly rubbish!! They cancelled my booking without telling me and when my daughter arrived at the hotel after a 10 hour flight she was told they had no rooms!! Kim at reception was absolutely lovely to my daughter and was the only saving grace for this abysmal establishment. Very noble of them to turn the hotel into a shelter however they need to accommodate or inform the paying customers ahead of time so people are not stranded in the middle of the night. I would NOT recommend this hotel and if I could give 0 stars I would.
Stayed 1 night in Dec 2023
Response from General Manager on Jan 10, 2024
I'm sorry to hear about your disappointing experience with the hotel. It sounds like a frustrating situation, especially after a long flight. Your feedback is valuable, and it's important for businesses to be aware of issues like this. It's great to hear that Kim at reception was able to provide some assistance and be a positive presence during a challenging situation. However, I understand your concerns about the lack of communication and the inconvenience caused by the unexpected cancellation. I hope your future travel experiences are more positive, and thank you for sharing your feedback.

2/10 Terrible

KayLee

Stayed 1 night in Dec 2023
Response from General Manager on Dec 24, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Douglas, Lakewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with traveling at this time of the year, quite busy. But staff at check was very friendly and helpful, and should be commended. My room and amenities was outstanding, as was the shuttle service.
Stayed 1 night in Dec 2023
Response from Management on Dec 23, 2023
Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Amy L

Stayed 1 night in Dec 2023
Response from General Manager on Dec 23, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Marilyn

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Management on Dec 23, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Josh

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from General Manager on Nov 30, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not know what was going on, but had to show id to even go out to car and come back in. Large # of people hanging outside at all times, guard at the doors. Wont be going back.
Stayed 1 night in Oct 2023
Response from General Manager on Nov 28, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Joni

Liked: Staff & service, property conditions & facilities
We actually were moved to Sleep Inn because of maintenance issues at Microtel Inn. Hotel was so clean, and the bed was very comfy.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 27, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Susan

Stayed 1 night in Nov 2023
Response from Management on Dec 23, 2023
Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Melissa

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It seems to be a home for migrant workers. The men are bussed away in the morning. The women and children are left in the hotel. The foyer of the hotel is fired out like an employment office. All of the signs are handwritten in Spanish. We were there for 3 nights. Our room was never cleaned. The beds weren’t made. The trash was not emptied. Terrible stay.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 12, 2023
I am sorry to hear about your disappointing experience during your recent stay at our hotel. We sincerely apologize for any inconvenience you may have encountered, and we appreciate you taking the time to share your concerns. It is disheartening to learn that your room was not cleaned, the beds weren't made, and the trash was not emptied during your three-night stay. This is certainly not reflective of the standards we aim to maintain, and we understand the importance of a clean and comfortable environment for our guests. Regarding your observation about the hotel serving as a temporary residence for migrant workers, we want to assure you that we are committed to providing a welcoming and inclusive environment for all guests. We value diversity and understand the importance of making everyone feel at home. We have shared your feedback with our housekeeping team to address the lapses you experienced. Rest assured, we are taking immediate steps to rectify the issues you've raised and prevent them from occurring in the future. We take pride in delivering excellent service, and your feedback is crucial in helping us improve. In the meantime, we would like to express our gratitude for your patience and understanding. Once again, we apologize for the inconvenience you faced and appreciate your feedback as it allows us to make the necessary improvements to enhance the experience for all our guests. Thank you for bringing this to our attention.

6/10 Okay

Shirl

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Management on Nov 8, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Michael

Traveled with group
Disliked: Amenities
We had a shuttle set for 5:40am and they didn’t have anyone to drive that morning. Had to get an UBER lucky that we complained about it and after we got it they did pay for it
Stayed 1 night in Nov 2023
Response from Management on Nov 6, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Melissa

Traveled with group
Disliked: Amenities, property conditions & facilities
There seem to be migrant workers staying at the hotel. The children are hanging out in the parking lot and in the lobby. It feels strange. The breakfast area is not set up in an appetizing manner.
Stayed 1 night in Nov 2023
Response from Management on Nov 5, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Cheryl

Stayed 1 night in Nov 2023
Response from Management on Nov 5, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

JOHN

Stayed 3 nights in Oct 2023
Response from General Manager on Nov 21, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Alfredo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 31, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Landon

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The government as took over this hotel. Boarder crossers have been bused to this location. Government handouts in lobby people laying in halls next to your room. Just tremble booked on line and could get out of it. Front desk did not care about their own.
Stayed 1 night in Oct 2023
Response from Management on Oct 30, 2023
We sincerely appreciate you taking the time to share your recent experience at our hotel. We understand that you had some concerns during your stay, and we want to address them as thoroughly as possible. We would like to clarify that our hotel recently partnered with the government to provide temporary accommodation for border crossers. This initiative aims to support individuals who may be facing challenging circumstances, and we are committed to ensuring their comfort and well-being during their stay with us. We deeply regret any inconvenience you may have experienced during your stay. We understand that the presence of additional guests and the associated government handouts in the lobby may have created a different atmosphere than you were expecting. We apologize if this impacted your stay negatively. Regarding the issues you mentioned in the halls near your room, we are genuinely sorry for any disturbances. We are continually working to improve our services and maintain a comfortable environment for all our guests. We appreciate your feedback, which helps us identify areas for improvement. As for your reservation concerns, we encourage guests to review our cancellation and refund policies when booking online. These policies can vary depending on the specific booking platform used. We are sorry for any inconvenience you encountered. Our team at the front desk is here to assist all our guests, and it's concerning to hear that you felt they did not provide the level of care you expected. We will address this matter with our staff to ensure that we maintain a high level of customer service and address all guest inquiries effectively. Your feedback is invaluable to us, and we are committed to making the necessary improvements to ensure a better experience for all our guests. We hope you may consider giving us another chance in the future, as we are dedicated to providing a more positive experience. Thank you for bringing your concerns to our attention. If you have any further questions or would like to discuss your stay in more detail, please do not hesitate to reach out to us directly. We appreciate your patronage and hope to have the opportunity to serve you better in the future.

4/10 Poor

Desiree

Stayed 1 night in Oct 2023
Response from General Manager on Nov 20, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Matt

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on Oct 31, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Stephanie

Stayed 1 night in Oct 2023
Response from General Manager on Nov 18, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
First time traveler and it was much easier than expected
Stayed 1 night in Oct 2023
Response from Management on Oct 29, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Kathy

Stayed 1 night in Oct 2023
Response from General Manager on Nov 14, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Kathy

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Got to hotel only to be told we were moved to a different hotel. Looked like they had brought in bus loads of migrants, even little babies sitting in filthy parking lot. Felt unsafe there as well as the one they sent us to, with shady looking people all around. Why do tax paying Americans have to suffer the consequences in situations like this??
Stayed 1 night in Oct 2023
Response from Management on Oct 24, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Derek

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on Oct 25, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Deborah

Stayed 1 night in Oct 2023
Response from General Manager on Nov 12, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Jessica

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
After being switched to this hotel I called 2 time to confirm they had my res. Just to be told no and hung up on 2 times by the night manager Levi, and the 3rd time I spoke with him over the phone he confirmed my res. And told me it would be. 200.00 cash deposit and in the policy it has 150.00 and he never had me sign anything saying I gave him cash he also put the wrong room # on it and was just not professional. Other than that the stay was good. Room was nice, and clean. And Breanda the front desk agent was AMAZING!
Stayed 1 night in Oct 2023
Response from Management on Oct 23, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Catherine, Mount Vernon

I had a very comfortable stay. The area felt safe. The rooms were basic, but the bed was warm and comfortable. Several things were loose or broken, but nothing major. Three stars.
Stayed 1 night in Sep 2023
Response from Mangement on Oct 21, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

robert

Stayed 1 night in Oct 2023
Response from Management on Oct 19, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Priscilla

Stayed 1 night in Oct 2023
Response from Management on Oct 17, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

SUSAN, Norwood

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on Oct 17, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

antonella

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2023
Response from Management on Oct 15, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Rodney

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on Oct 16, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Wendy

Stayed 1 night in Oct 2023
Response from Management on Nov 5, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Debra

Stayed 1 night in Oct 2023
Response from Management on Nov 1, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible. This place is housing for immigrants.
Stayed 1 night in Oct 2023
Response from Management on Oct 14, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Carl

Traveled with family
Ice hotel
Stayed 1 night in Oct 2023
Response from Management on Oct 10, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jose

Stayed 1 night in Sep 2023
Response from Management on Oct 30, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Jan

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Management on Oct 11, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
A little disappointing
The King bed sagged in the middle and the pillows were too large for me to use. The room was pretty small and there was no microwave/refrigerator. One good thing was that the AC blew at my feet, rather than my head. This Microtel was not as nice as others I've stayed at.
Stayed 1 night in Oct 2023
Response from Management on Oct 10, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

pascale

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
For one night between flights, my bed was comfortable, the desk staff very friendly but the room is pretty basic with free airport shuttle
Stayed 1 night in Oct 2023
Response from Management on Oct 9, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

JHELEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This last minute Booking was great. Breakfast included, great staff, affordable and comfortable bed. Love it!
Stayed 1 night in Sep 2023
Response from Management on Oct 9, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Lance

Disliked: Staff & service, room comfort
Big surprise too late to change
Unfortunately, no one gave me noticed that there was a migrant occupied hotel. I was very disappointed. It was loud and noisy all night. Won’t stay again. I would like a refund.
Stayed 1 night in Oct 2023
Response from Management on Oct 8, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Qinglin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Microtel we booked cannot accommodate us when we checked in. The property manager settled us at "Sleep Inn Suites". Although it took us some extra rest time, "Sleep Inn" was above our expectation. Very nice breakfast served in the morning. Overall we are satisfied at our stay.
Stayed 1 night in Oct 2023
Response from Management on Oct 8, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Jennifer

My flight was delayed, so I called ahead to let them know early in the evening. I also called to ask about the shuttle when I got my bags and the second time I called, the phone was answered promptly. The shuttle runs every half hour, and I only waited about 15 minutes. When I arrived to check in around 2:00am, I was told there was no room at the motel and I had been upgraded to the Sleep Inn. The shuttle came within 2 or 3 minutes and drove me 5 minutes to the other motel -- everyone was friendly and the service was prompt, but it would have been nice if they told me when I called from the airport to just skip the Microtel altogether and head to Sleep Inn. It was a little rough after the flight delay. Both properties seemed clean and fine for a four-hour nap! Breakfast at Sleep Inn was cheerful and shuttle was prompt.
Stayed 1 night in Oct 2023
Response from Management on Oct 7, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay here at the Microtel pleasant! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Rudolph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was “upgraded” to sister property at The Sleep Inn. Overall communication and experience was awful. It was a downgrade for sure.
Stayed 1 night in Oct 2023
Response from Management on Oct 7, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Denver Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Shannon

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has turned over its property to the city to offer asylum to refugees, which is great, but we were not alerted to this at all during the booking process and were not informed until we arrived in site late at night. The property has not been maintained, with lots of damage to the facilities such as lights that don’t work, drawing in the walls in the room we stayed in, and generally grungy facilities. Also, the place is more treated like a house for the refugees than a hotel, so there were people running and screaming and playing in the hallways all night long. I would not recommend staying here, as I feel they were not upfront about the current hotel conditions. I was incredibly disappointed.
Stayed 1 night in Oct 2023
Response from Management on Oct 28, 2023
I want to express my sincere gratitude for taking the time to share your feedback regarding your recent stay at our hotel. Your perspective is valuable to us, and we deeply regret the disappointing experience you had. First and foremost, we appreciate your understanding of our decision to provide housing to refugees during these challenging times. We are committed to supporting humanitarian causes and doing our part to help those in need. However, I must acknowledge that we fell short in communicating the changes effectively to our guests, which led to a less than desirable experience for you. Regarding the state of our facilities, we take your comments seriously, and we are actively working to address and rectify the maintenance issues you mentioned. We understand the importance of maintaining a comfortable and clean environment for all our guests, and we apologize for any inconvenience this may have caused. The noise disturbance you encountered from the hallways and common areas is also a matter of concern. We will be reviewing our policies and procedures to ensure that all guests, regardless of their circumstances, can enjoy a peaceful and comfortable stay. We genuinely appreciate your feedback, as it helps us improve and uphold the quality of our services. We understand your disappointment, and we're taking steps to ensure that future guests are informed about our current status and can make an informed decision when booking a stay with us. Should you reconsider staying with us in the future, we will do our utmost to provide you with a vastly improved experience that aligns with your expectations. We value your feedback, and it will guide us in making the necessary changes. Thank you for sharing your concerns, and we hope to have the opportunity to regain your trust.