Ratings based on 1,422 Verified Reviews

3.1 out of 5
49% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Nice stay could have been better

Posted Jan 11, 2018
The business center was a big reason why I booked this hotel. Unfortunately, business center was down my entire stay of one week. Otherwise, the staff was friendly overall.
4 out of 5
Recommended
for Everyone
by A verified traveler from wyoming

Wrestling at Western Complex

Posted Dec 30, 2017
Great location! Very close to the Wratern Complex and a quick trip to downtown. Hot breakfast is very good, a lot of variety!
Comment from Hotel Management
Dec 30, 2017 by Victoria Mulford General Manager, Hotel Management
We are thrilled that you enjoyed your stay! We hope to see you when you return to Denver!
4 out of 5
Recommended
for Everyone
by A verified traveler

Breakfast

Posted Dec 18, 2017
Best hotel breakfast that I've encountered. Room was comfortable. Location, for my purposes, was perfect.
Comment from Hotel Management
Dec 20, 2017 by Erika H., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our breakfast. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Loveland, CO

Great Hotel with convenient access

Posted Dec 14, 2017
Pros: Ease of access, USB charge ports, and hot breakfast
Cons: I had a 1st floor room so the door to the patio was not as secure as I would like. Also there was a lot of ambient light that was able to get in.
It is clear that the hotel has been updated. The colors and decorations were nice. The room was nice - we had a king size bed. It came with plenty of pillows. There was a desk for working, a chair for reading, and plenty of USB charge ports for all your electronics. The desk even had a tablet USB charge port. The hotel is located near I-25 and I-70 so getting anywhere in the area is easy to do! Also had a great hot breakfast included!
Comment from Hotel Management
Dec 15, 2017 by Victoria Mulford, Hotel Management
We are absolutely thrilled that you enjoyed your stay. We will be see about securing that door more. We look forward to seeing you on your next trip to Denver.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, MO

Friendliest staff around

Posted Dec 14, 2017
My biggest praise for this hotel is that the staff is incredibly friendly and helpful. They even helped me find a Chinese take out restaurant near and told us about fun activities going on downtown. The room was also clean and comfortable.
Comment from Hotel Management
Dec 15, 2017 by Erika H., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that the staff was able to help find you a Chinese take-out restaurant. We look forward to your next stay.
3 out of 5
by A verified traveler

Posted Dec 4, 2017
We reserved a room with a king sized bed. When we got to the hotel to check in, they said that they had been having trouble with their room key machine for the past few days so they moved us to a room with two queen beds instead. There were no apologies and no sense that they cared that that was not what we had reserved.
Comment from Hotel Management
Dec 7, 2017 by Erika H., Hotel Management
We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to your next stay, we welcome you to reach out to us so we may review your requested accommodations in detail.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Nice hotel for the price

Posted Nov 23, 2017
Positives: clean room, hot breakfast and free shuttle
Comment from Hotel Management
Nov 25, 2017 by Erika H., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our Hot Breakfast Buffet and complimentary shuttle. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Nice stay

Posted Nov 19, 2017
Check in was smooth, very nice young woman at the front desk . Room is clean. Bed for my back was a bit firm.
Comment from Hotel Management
Nov 22, 2017 by Guest Relations Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We are sorry about the bed but still look forward to your next stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Tough situation

Posted Nov 15, 2017
They had a gas leak while I was staying there and had to turn off the hot water. Initial communication about the situation was good. However, no updates were provided and more importantly no hot water for 3 days. I inquired numerous times via phone but they "didnt know when the situation was going to be resolved. " i then physically went down to the fruit desk and asked again about the situation and they did offer to move me to another hotel on my last day staying there. Otherwise the staff at the front desk was nice.
Comment from Hotel Management
Nov 17, 2017 by Erika H., Hotel Management
Thank you for taking the time to write your review. The Radisson Hotel Denver Central and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.
2 out of 5
by A verified traveler

No not water for most of the stay.

Posted Nov 14, 2017
No hot water most of the stay. Hotel did compensate but cooking and cleaning with no hot water isn't right in any instance.
Comment from Hotel Management
Nov 19, 2017 by Erika H., Hotel Management
We apologize for the unforeseen circumstances during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.