My go-to Denver Hotel
Posted Dec 14, 2016
After several very long flights this was an oasis of calm and comfort. I had a very long 23 hours of travel, (arriving at the hotel about 11.20 pm) so was delighted to enter the hotel to be greeted by a warm, seasonal environment, The member of staff at reception was welcoming and courteous. Check in was completed very quickly I should point our that I had called the hotel prior to leaving home to check on the airport and shuttle and again at the airport, speaking to a different member of staff each time both times my queries were dealt with excellent customer service. my room was excellent, cleanliness was excellent. and this must be the only one of the very few hotels that I have pre-booked where they had turned on one of the end table lights prior to my arrival. It was really nice to enter a hotel room without having to battle with turning on the lights and juggle with bags etc.Had a great nights sleep, and felt revived to complete my journey ion the morning. This will most certainly be my go to hotel each time I travel through Denver. Breakfast was good and would certainly suit most dietary requirements (e.g. diabetic, heart healthy etc). Although they advertise a continental breakfast, they also provide a hot choice (sausage links and scrambled eggs), which were very good. A member of staff was available to refill when the coffee etc was low. My only regret was that I did not get chance to use the hot tub as I arrived so late.
Comment from Hotel Management
Dec 28, 2016 by Ramada DIA management, Hotel Management
Thank you for the feedback regarding your stay at Ramada DIA. We strive to give "excellent customer service" to every guest and are happy to hear your experience with us reflected that.