Ratings based on 799 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
60% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from rome italy

Quiet

Posted Dec 1, 2016
Everything was nice even the guy who works at the desk at night he was super cool
Comment from Hotel Management
Dec 1, 2016 by Ben, Hotel Management
Thank you for your feedback! All of our staff works hard to ensure that our guests feel welcome and comfortable but we are happy to hear our night auditor (Jesus) was cool! We like him too!
3 out of 5
by A verified traveler from US

Hotel Rooms

Posted Nov 28, 2016
Pros: Staff was friendly and easy to work with.
Cons: Bug removal in room 411 and water fixed in 417.
The first night we stayed in a room that was full of flies. They kept getting in somewhere. The second night we stayed in a different room. The water was so hot, we could not take a shower.
Comment from Hotel Management
Dec 1, 2016 by Ben, Hotel Management
Thank you for taking the time to comment Steve! We appreciate being updated on any issues our guests experience during their stays. Both of the issues you raised have been addressed by our staff. Again, we appreciate your taking the time and we hope you come and visit us again when you are in the area!
5 out of 5
by A verified traveler from San Antonio TX

Posted Nov 26, 2016
Pros: Was located close to son's apartment
Cons: Hotel made accomendations for my needs which was explained to expedia personnel but not followed - thanks to hotel to make my stay better.
Location: Was close to Broncs training and practice center
Went to see son and his family and spend time before holidays.Also saw the sights of the city.
Comment from Hotel Management
Nov 29, 2016 by Ben, Hotel Management
Thank you for your comments Joe! We appreciate any and all feedback, especially when it is positive! We are glad we were able to accommodate your needs despite your online booking issues. Go Broncos!
5 out of 5
by A verified traveler from US

Nice hotel close to where I need to be.

Posted Nov 22, 2016
Very comfortable and good breakfast. Nice room, clean.
Comment from Hotel Management
Nov 22, 2016 by Ben, Hotel Management
Thank you for your kind feedback Martha! Our entire staff works diligently to ensure that our guests enjoy every aspect of their stay with us. We are glad you enjoyed our breakfast offering and we look forward to your future visits!
3 out of 5
by A verified traveler from colorado

Pool and exercise equipment

Posted Nov 17, 2016
Pros: People were friendly and the place clean
Cons: Exercise equipment fixed
Location: Was there to study
My main purpose was that it had a pool. This was closed and all the information before didnt tell it was closed. Also the exercise equipment wouldn't work.
Comment from Hotel Management
Nov 17, 2016 by Guest Relations Representative, Hotel Management
Hello Dee! We apologize that the pool was closed for the season ,and unfortunately you were not made aware of this beforehand. However, we do hope you enjoyed your stay overall! Thank you for your feedback, we appreciate it!
1 out of 5
by A verified traveler from US

Sewer problem

Posted Nov 17, 2016
We stayed at the hotel for only two nights but we stayed in three rooms. Sewer backed in tub in first room...2nd room only had one bed....Last room was much better....When i called dest to tell of sewer problem the lafy said she would take care of it but never called back. I went to front desk and was ignored for about 15 munutes then the lady tells me she just came on and kbows nothing about my problem then goes to cimputer then says oh here is your room you can move there or just shower there. She stated she didnt care what we did and kept counting her money drawer. The final day we stayed the elevators were out of order...when i conplained the desk clerk stated the manager was not in and she would her call me. Up to tbis point i have not received the call from the manager. Poor customer service.
Comment from Hotel Management
Nov 22, 2016 by Ben, Hotel Management
Thank you for your feedback Mr. Davis. We apologize that you were dissatisfied with your first two rooms but are glad you finally landed in a comfortable spot! The water issues you experienced were a result of county wide water problems and multiple guests experienced similar problems. Additionally, the elevator issue you experienced has been addressed and they are all working properly now. Again, we apologize for any and all unsatisfactory conditions you encountered during your stay and we sincerely hope you have a wonderful Thanksgiving!
5 out of 5
by A verified traveler from US

A Denver jewel at the price.

Posted Nov 10, 2016
This facility is a little hard to find at the Centennial Airport in SE Denver. There is no noise from the planes, has great free breakfast, clean modern room, very good beds and you can't beat the price. I'll certainly go back again.
Comment from Hotel Management
Nov 10, 2016 by Guest Service Administrator, Hotel Management
Hello Robert! Thank you for your review, we appreciate it. We have shared it with our staff, as we work hard to make our guests stay as clean and comfortable as possible. Come stay again when your next in the Denver area!
4 out of 5
by A verified traveler from Englewood/Denver

Very satisfactory!

Posted Nov 6, 2016
Room was very clean and comfortable. Staff was helpful and courteous and breakfast was fresh.
Comment from Hotel Management
Nov 7, 2016 by Guest Service Representative, Hotel Management
Hello Wendy! We are happy you enjoyed your stay with us. We make every effort to make our guests comfortable and satisfied. Thank you for your feedback, we appreciate it.
4 out of 5
by A verified traveler

Great hotel

Posted Nov 3, 2016
Pros: That everyone was friendly, and how clean it was
Cons: An indoor pool, and hot tub
Location: The location was great away from the busy traffic
It was an older hotel, but was very clean. The staff was real friendly and helpful. The price was right
Comment from Hotel Management
Nov 3, 2016 by Ben, Hotel Management
We are glad your interaction with our staff was positive! We apologize that our pool is unheated and as a result is only open seasonally. Please visit us again in the summer months when the pool is open!
4 out of 5
by A verified traveler from South Korea

합리적인 가격

Posted Oct 24, 2016
Pros: 매우 매우 합리적인 가격
Location: 저공 비행하는 항공기를 가까이서 볼수 있음.
테크센터나 센테니얼 공항 근처에서 업무를 보셔야한다면 추전합니다. 단, 센테니얼 공항 바로 옆에 위치해 있어서 야간에 비행기 소음이 있을 수 있습니다. 관제탑 바로 옆에서 낮게 지나는 비행기를 구경하는 재미가 있지만, 소음에 민감하신 분이면 신중하게 선택하세요. 단 시설대비 가격은 매우매우 합리적이라 생각합니다.
Comment from Hotel Management
Oct 25, 2016 by Guest Relations, Hotel Management
Thank you for your review. We work hard to make our guests happy and appreciate your response!