Wished our room was bigger
Posted Aug 8, 2016
Very small rooms. We had booked for 5 people, assuming we would get a room big enough for 5 people. Barely had enough room to walk. Asked to get a bigger room and we would pay the difference, but of course they were full and had no other options for us. The staff was really nice and tried to be as accomodating as possible, but unfortunately there was not a whole lot they could do. I was also very disappointed to the fact there were train tracks right behind the hotel, and of course we got a room on the back side of the building and got the pleasure of hearing the train blow its horn every hour. The lobby is beautuful, but the rest of the hotel photos are very deceiving. Hotel needs some serious updating, we had yellow wall paper in our room. Breakfast buffet was also very mediocre. In my opinion for what that hotel charges people to stay there, I expected it to be a much bigger/nicer hotel than what we got. More than likely will never stay there again. Double tree across the street looked much better, and further away from the trains......
Comment from Hotel Management
Aug 12, 2016 by HotelMgmt, Hotel Management
Although we’re glad our staff provided friendly service, we’re disappointed you encountered a few challenges. Mandatory railroad testing is being conducted in our area and train horn use will be reduced once finished. We do also offer a la carte breakfast which we hope you’ll try on another visit.