Ratings based on 1,413 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Colorado Springs

Posted May 2, 2016
Beginning to show its age. Still a comfortable and accommodating establishment.
Comment from Hotel Management
May 9, 2016 by Rick A., Hotel Management
Thank you for your feedback and for choosing to stay with us! We hope to see you again on your next trip out! Rick Asimus Front Office Manager
4 out of 5
by A verified traveler

Hotel close to concert venue

Posted Apr 10, 2016
Hotel staff was very friendly, professional, and helpful. The room however was supposedly nonsmoking but definitely was not and the smell of next door smokers kept permeating our room. I actually had a difficult time sleeping the 2nd night and got up to leave earlier than intended due to the smell of smoke. The breakfast provided and the "mix" were both excellent, the hotel was very close to the concert venue, and the shuttle service was a definite bonus.
Comment from Hotel Management
Apr 14, 2016 by Rick Asimus, Hotel Management
Thank you for taking the time to provide us with your feedback regarding your stay. I can see that we have some opportunity for improvement based on your feedback and I can assure you that your comments will be relayed to the housekeeping team in order to improve the level of service we offer here! I hope that the rest of trip to Denver was fantastic!
5 out of 5
by A verified traveler

Posted Mar 21, 2016
This was more like a condo style room - it was wonderful. Our door looked like it had been through a bit but it did face the outside and all the weather conditions that Colorado has to offer :) We loved the room and all it had to offer. A full kitchen was wonderful, wish we would have stayed longer to used it. The bed was AMAZING!
Comment from Hotel Management
Mar 29, 2016 by Rick A., Hotel Management
We are happy to hear that you enjoyed your stay with us! Thank you for taking the time to tell us about your stay. We look forward to seeing you on your next trip out!
2 out of 5
by A verified traveler

Close to Pepsi Center

Posted Mar 5, 2016
Walked in the room it was too hot. The room smells kinda funny. There are three to our party two kids and one adult. By the time I went got to the shower there were no hot water. I was told this place have 24 hrs. shuttle it turns out that is not true.
Comment from Hotel Management
Mar 10, 2016 by Rick A., Hotel Management
I can see from your feedback that we have some opportunity for improvement! Thank you for taking the time to tell us about your stay and we hope you will give us a second chance to impress on your next trip to Denver!
Comment from Hotel Management
Mar 10, 2016 by Rick A., Hotel Management
I can see from your feedback that we have some opportunity for improvement! Thank you for taking the time to tell us about your stay and we hope you will give us a second chance to impress on your next trip to Denver!
5 out of 5
by A verified traveler from Michigan

The best customer service we've had in a long time

Posted Mar 1, 2016
This visit to Residence by Marriott in Denver, CO., was such a good experience. Rick at the front desk assisted us with anything we needed, and was always there with a smile. The rooms were clean, and the staff kept everything stocked for us during the three days we stayed. Excellent customer service and just great people to meet on our trip. Loved it...and I don't usually say that about a hotel.
Comment from Hotel Management
Mar 4, 2016 by Rick A., Hotel Management
Thank you so very much for your kind words and feedback! We are all thrilled to hear that you enjoyed yourself and we look forward to seeing you on your next trip to Denver!
5 out of 5
by A verified traveler

Posted Feb 27, 2016
excellent hotel recommended stay! friendly staff, clean hotel
Comment from Hotel Management
Mar 1, 2016 by Rick Asimus, Hotel Management
Thank you for taking the time to tell us about your experience! We look forward to seeing you on your next trip out!
4 out of 5
by Chris

Posted Feb 23, 2016 on Hotels
Comment from Hotel Management
May 7, 2016 by Rick Asimus, Hotel Management
Thank you for providing us with your feedback! We are thrilled to hear that you enjoyed your time with us. Safe travels! Rick Asimus Front Office Manager
Comment from Hotel Management
May 7, 2016 by Rick Asimus, Hotel Management
Thank you for staying with us! I hope you enjoyed your time in Denver! Rick Asimus Front Office Manager
5 out of 5
by Leroy

Posted Feb 23, 2016 on Hotels
Comment from Hotel Management
May 7, 2016 by Rick Asimus, Hotel Management
Thank you for choosing to stay with us on your trip to Denver! We hope you enjoyed yourself! Rick Asimus Front Office Manager
Comment from Hotel Management
May 7, 2016 by Rick Asimus, Hotel Management
Thank you for your feedback and for choosing to stay with us on your recent trip to Denver! We are happy to hear that you enjoyed your stay with us so much and we look forward to seeing you on your next trip out! Rick Asimus Front Office Manager
4 out of 5
by A verified traveler

Posted Feb 21, 2016 on Hotels
Comment from Hotel Management
May 14, 2016 by Rick Asimus, Hotel Management
Thank you for choosing to stay with us! We hope you enjoyed your trip to Denver! Rick Asimus Front Office Manager
5 out of 5
by A verified traveler

Posted Feb 18, 2016 on Hotels
Comment from Hotel Management
Apr 23, 2016 by Rick Asimus, Hotel Management
Thank you for staying with us and for your valuable feedback! We look forward to seeing you on your next trip to Denver! Rick Asimus Front Office Manager