Ratings based on 2,424 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
81% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Boulder Colorado

Check in was a nightmare

Posted Sep 19, 2016
Pros: Location was good for downtown activities
Cons: Old tired hotel that has staff that feels the same way
Location: Great location but would chose a better hotel next time. Plenty of alternatives.
It took us nearly an hour to check into the hotel. Was terribly understaff and they didn't seem to want to fix it. No visible management there to assist your apologize.
4 out of 5
by A verified traveler from Kansas

Nice hotel, close to eating, shopping & night life

Posted Sep 19, 2016
Cons: Room keys should tell you which side of the hotel your room is in!
Location: Close to shopping, eating and the Pepsi Center
Short overnight stay. Close to Pepsi Center, was able to walk to event. Clean, quiet rooms.
Comment from Hotel Management
Sep 20, 2016 by T, Hotel Management
Dear Grandma, Thank you for taking the time to share your comments with us. We are glad you had an overall enjoyable stay and that our location was convenient for your travels to Denver. We appreciate the suggestion! We hope you will stay with us the next time you are in the area. Sincerely, Tony Dunn General Manager
5 out of 5
by A verified traveler

Posted Sep 11, 2016
Good facilities. Near downtown. Staff pleasant and helpful
Comment from Hotel Management
Sep 14, 2016 by Tony Dunn, Hotel Management
Dear Traveler, Thank you for sharing these comments with us. We are glad you enjoyed your stay thanks to our great 16th Street location and pleasant staff. We hope to see you again soon. Sincerely, Tony Dunn General Manager
4 out of 5
by A verified traveler from Austin TX

One night in Denver

Posted Sep 8, 2016
Pros: The location was top notch, and the staff was super friendly. We didn't get a chance to use the rooftop pool, but it looked nice!
Cons: The hotel itself is a little dated looking. And, as I said, the room's floor was a little damp and dirty.
Location: It's right in the heart of Downtown Denver, there's a bus that runs along 16th street if you don't want to walk.
The front desk clerk was super friendly, and did her best to find us a room with a nice view (we didn't even ask!). The room itself was pretty nice (and the view was excellent!), though the floor was a little damp and dirty.
Comment from Hotel Management
Sep 14, 2016 by Tony Dunn, Hotel Management
Dear Leah, Thank you for taking the time to tell us what you most and least valued about your stay with us. It’s wonderful to hear you enjoyed our central, downtown location and that you found our staff to be friendly and helpful. We apologize for the state of your room’s floor upon arrival. We encourage you to notify us of any issues like this as soon as you notice them so that we may address the problem and create a relaxing atmosphere for the rest of your stay. We hope you will choose our hotel again in the future. Sincerely, Tony Dunn General Manager
5 out of 5
by A verified traveler from t

Nice in the middle of all the fun

Posted Sep 6, 2016
Hotels in the middle of the shopping drinking and walking to all fun.
Comment from Hotel Management
Sep 14, 2016 by Tony Dunn, Hotel Management
Dear les, Thank you for your review. We are glad you liked our excellent location and its proximity to all the nearby restaurants, nightlife and other attractions in downtown Denver. We hope to see you again soon. Sincerely, Tony Dunn General Manager
4 out of 5
by A verified traveler

close to downtown and right on the bus route

Posted Aug 30, 2016
Pros: location
Cons: include breakfast with your stay
Location: Baseball, football games near along with the mint and tons of shopping.
nice pool and easy to get around downtown, near Coors field and mile high.
Comment from Hotel Management
Aug 31, 2016 by Tony Dunn, Hotel Management
Dear Traveler, Thank you for your review. We are glad you enjoyed your stay with us thanks to our excellent location off 16th Street and our superb amenities. We hope to see you again soon! Sincerely, Tony Dunn General Manager
3 out of 5
by A verified traveler from California

Convention Hotel

Posted Aug 27, 2016
The location is great. The hotel itself bears the hallmark of a massive convention hotel. It is somewhat dated and could use a little TLC. The elevators are small and can take a long time. The fitness center is great though.
Comment from Hotel Management
Aug 31, 2016 by Tony Dunn, Hotel Management
Dear Tony, Thank you for sharing your feedback with us. We are happy you liked our central location and state-of-the-art fitness center. Your comments regarding our appearance are appreciated and will be taken into consideration when we plan for future improvements. Whether for business or leisure, we hope to have the pleasure of serving you again someday. Sincerely, Tony Dunn General Manager
5 out of 5
by A verified traveler from live in Texas. Broncos Roots

Bien ubicado

Posted Aug 22, 2016
Cómodo, muy amable el personal, muy limpio y con buenas vías de conexión al estadio... Nos vemos pronto.
5 out of 5
by A verified traveler from Sacramento California

Pleasant stay with this hotel!

Posted Aug 8, 2016
Good size of TV, The bedding was nice clean and comfortable, we both had good sleep for the stay !
Comment from Hotel Management
Aug 10, 2016 by Tony Dunn, Hotel Management
Dear Rachel, Thank you for your response. We are happy to hear you slept well thanks to the Sheraton Signature Sleep Experience. We hope you will stay with us again soon. Sincerely, Tony Dunn General Manager
5 out of 5
by A verified traveler from allentown

Posted Aug 8, 2016
Nice Clean Comfy Close to all downtown Overall good
Comment from Hotel Management
Aug 10, 2016 by Tony Dunn, Hotel Management
Dear m, Thank you for sharing these impressions with us. We are glad you enjoyed the Sheraton Signature Sleep Experience. We welcome you to stay with us again any time. Sincerely, Tony Dunn General Manager