Ratings based on 105 Verified Reviews

4.3 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montrose CO

What a hip hotel

Posted Sep 26, 2016
What a joy to stay in this hotel. Clean, quiet, good breakfast. Very pleasant staff.
Comment from Hotel Management
Sep 26, 2016 by Brad, Hotel Management
Dear RGI, Thank you for the great review! We appreciate your business and hope to see you again soon. Brad Leonard General Manager
3 out of 5
by A verified traveler from a

Pick a better option

Posted Sep 19, 2016
Employees forgot we were staying in our room and at around 9 pm a couple walks in with their luggage WHEN I WAS CHANGING. They got assigned the same room as me apparently. How does that happen? When I asked the hotel staff the woman at the desk was VERY annoyed that I was bothered that this happened. It apparently wasn't her problem. Pool had white chunks floating in it and was overall dirty as hell. Hot tub was cold and could fit 1 person at a time. Neighborhood in poor shape. Last thing, there must have been a sewage leakage or something because the entire first floor smelled like poop, and you could smell it all the way up on our second door room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2016
Very close to hospital. Friendly staff. Great breakfast options. If I ever have to return, I would definetly stay here again.
Comment from Hotel Management
Sep 20, 2016 by Brad, Hotel Management
Dear Anonymous, Thank you for taking a moment to review your recent stay with us. We appreciate your business and hope to see you again soon. Brad Leonard General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2016
Pros: LOCATION
Cons: The room was clean but the air had a peculiar "dry drain" smell which was unpleasant. The air conditioning unit (rm. 416) needs repair. Vibrates/loud
The overall experience was good... great location, friendly staff and shuttle service to the nearby hospital campus. A return trip to the hotel reservation was overlooked once but a special pickup was dispatched immediately after a call to the hotel desk.
Comment from Hotel Management
Sep 12, 2016 by Brad, Hotel Management
Thank you for taking a moment to comment on your stay. My apologies for the noisy air conditioner and the odor. We have addressed those issues. We appreciate your business and hope to serve you again. Cordially, Brad Leonard General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Council Bluffs, IA

Posted Sep 6, 2016
While the hotel was fairly nice, the pool was not large enough for my family of 6 to ever utilize it since the max capacity is 11. The exercise facilities consisted of two treadmills, one elliptical, and two bicycles. The breakfast was great: eggs every morning; ham/Canadian bacon (Saturday); biscuits and gravy (Sunday); turkey sausage, ham, cheese slices and a lot of fruit (Monday- Labor Day); dry cereal and oatmeal daily. My only complaint is after a long day out and about Saturday, we arrived after 8:30 with crabby children who we had to keep quiet in the hall for about 30 minutes while one of us made numerous trips to the front desk because the key card wouldn't work. The woman at the desk was irritable and didn't seem to want to be there.
Comment from Hotel Management
Sep 6, 2016 by Brad, Hotel Management
Dear Dana S, Thank you for taking a moment to comment on your stay with us. Please accept my apologies for the key issue. I am please you had a nice overall stay but it sounds like we have some work to do. Thanks again and we hope to have an opportunity to serve you again sometime soon. Brad Leonard General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2016
Cons: We went down for breakfast and there was very little food and the food area was a mess!
We went down for breakfast and there was very little food and the food area was a mess!
Comment from Hotel Management
Aug 23, 2016 by Brad, Hotel Management
Dear Anonymous, Thank you for posting a review from your most recent stay. We will work on that breakfast process and hope to see you again sometime soon. Cordially, Brad Leonard General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2016
Overall this is a nice hotel. It isn't in a good area of town for sight seeing/tourism; however, it is very convenient for those needing to access the Children's hospital or University hospital. Rooms were clean and comfortable; however, the air conditioning is quite loud. The included breakfast offers a wide variety of options. As it is a busy hotel, it appeared that staff had a difficult time keeping the breakfast foods stocked.
Comment from Hotel Management
Aug 18, 2016 by Brad, Hotel Management
Dear Anonymous, Thank you for your business and we hope to see you again sometime soon. Cordially, Brad Leonard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Closest to walk to medical campus

Posted Aug 15, 2016
Pros: Plenty of room, clean, and close to medical campus. Friendly staff, very responsive.
Cons: See the breakfast comments above. Everything else was great.
Location: Perfect location for walking to the medical campus
Everything was great except they had a hard time keeping up with breakfast each of 3 mornings (weekday and weekend). The lines were long as they were always out of something (coffee, eggs, other). If they could get some help in this area, it would be the ideal place to stay for anybody using the medical campus.
Comment from Hotel Management
Aug 16, 2016 by Brad, Hotel Management
Dear Anonymous, Thank you for commenting on your stay with us and giving us a favorable review. We will continue to work to improve our breakfast service. We sincerely appreciate your business and hope to see you again sometime soon. Cordially, Brad Leonard General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel close to Anschutz Medical Campus

Posted Aug 14, 2016
The hotel was clean and very comfortable. We enjoyed the varied breakfast selection; cereal, including oatmeal and fruit toppings, waffles, scrambled eggs, sliced ham, bagels, yogurt and fresh fruit. The only disappointment was the jacuzzi which was cold and no staff member was available to turn on the heater that evening. The jacuzzi is something we always use and is the deciding factor when choosing where we stay. My suggestion would be to familiarize every staff member on how to fix the heating switch issue. We'll be frequenting this area many times over the next 4+ years.
Comment from Hotel Management
Aug 16, 2016 by Brad, Hotel Management
Dear Anonymous, Thank you for commenting on your recent stay with us. Please accept my apologies for the cold Hot Tub. We will work with our team to improve our knowledge on how to overcome the hot tub issue. Cordially, Brad Leonard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Nice hotel close to the university campus

Posted Aug 13, 2016
Hotel is clean and comfortable. They have very good breakfast.
Comment from Hotel Management
Aug 16, 2016 by Brad, Hotel Management
Dear Mike, Thank you for the 5 Star rating. We appreciate your business and hope to see you again soon. Brad Leonard General Manager