Clean but needs upgrading
Posted Nov 15, 2016 on Hotels
Hotel is convenient to Pepsi Center & Mile High Stadium. Staff is friendly and rooms are clean. However, condition of room was not good. The door frame looked like someone had tried to chip their way out. The mattresses were horrible, the tub did not drain, the bed frame had pieces sticking out that made it impossible to walk around the bed without hitting.
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Thank you for taking the time to review our property. I am sorry to hear that your stay was anything less than exceptional. I have shared your comments with the staff to ensure these issues are addressed. I hope you may give us another chance to make it up to you. Thank you again for your time.