Average hotel, not worth the expense.
Posted Jun 30, 2016
The room provided was a small, cramped room without much space after I opened the ironing board. I recognize this is an old hotel, but for the price, you can do much better if you want amenities. Internet was not included, nor was a fridge. The "door" to the bathroom was two small doors that closed in but it did not mute the sound(s) of other guests. The bathroom and shower water did not warm very quickly at all so we let the shower run for a good 5 minutes before we had something lukewarm. We heard very loud banging from other guests' doors later at night than was acceptable, which either means we had some noisy neighbors or the hotel doesn't have adequate sound buffering.
I booked this as part of a honeymoon and thought the word palace indicated luxurious rooms, but I think we would have been much better off at any of the newer and much cheaper hotels nearby.
Comment from Hotel Management
Jun 30, 2016 by Managing Director, Hotel Management
We always strive to provide a flawless luxury hotel experience and regret that you were disappointed with the room amenities. Please be assured that your comments have been shared with our management team.
I was dismayed to learn of the shortcomings you encountered with your water as well as the noise. Please be assured that your feedback is most valuable to us and will help ensure that your future experiences with us, as well as that of all guests, will be enjoyable and memorable.