Ratings based on 1,888 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Las Vegas

Reminds of cute boutique hotels in Europe!

Posted Apr 10, 2017
Pros: Decor, friendly staff
Cons: It's perfect the way it is.
Location: Museums, the opera house, eat and drink!
Starting with the cookie and bottle of water at check-in, the experience was friendly with a side of cool funky. Sounds a little odd right? But the decor is fresh and very culturally hip/nerdy with the Star Wars painting and the wonderful light from "A Christmas Story". Loved the location, in the center of Downtown, near the University. The restaurant next door, The Corner Office has very good eats but the entire area has great food. Near museums and the room, although a bit on the small side (I'm used to it from my trips to London and Amsterdam) was very well appointed. I don't think it's a good hotel for families but as a single person (or couple) that want to see all that Downtown Denver has to offer, it's ideal.
5 out of 5
Recommended
for Everyone
by A verified traveler

Mattie had the wrong room number

Posted Apr 4, 2017
Other than someone waking us up with the wrong room number at 1:30 am. The front desk did comp us the parking fee.
3 out of 5
by A verified traveler from Albuquerque, NM

Posted Mar 23, 2017
Pros: The staff was very friendly.
Location: Loved the location, it was perfect.
I made my reservation with expedia and so I am not sure if that makes a difference. I did check off the room option for non-accessible. When I arrived the front desk said that was all available for the price I paid since it was through a third party that I made my reservation. I accepted because I did not want to be charged an extra $70 for a regular room, I thought, how bad could it be. The room was directly in front of the elevator and the other rooms were around the corner. So it felt like they stuffed me in a noisy corner. The room was satisfying. But the bathroom was a little weird. Yes, it is an accessible room, but there was no counter space, zero and the shower head looked like a romovable, but it wasn't. It slid up and down and the direction was more horizontal. Again, I understand why. I wish I could have seen a regular room to compare, but I guess for the price, it was okay.
Comment from Hotel Management
Mar 28, 2017 by Crystal, Hotel Management
Dear Rae, I am not sure what happened with the reservation, but the reservation did come through as an accessible reservation. We were sold out on the night you stayed so we didn't have another option to move you to in the same room class. Our apologies that it wasn't what you expected.
5 out of 5
by Thambria

Posted Mar 22, 2017 on Hotels
Loved the view and room, but I was on the 14th floor. It was very quite and comfortable. wished they would of had a coffee orange juice bar in the lobby
Comment from Hotel Management
Mar 28, 2017 by Crystal, Hotel Management
Greetings Thambria, We are glad you enjoyed your visit to the Curtis. We do have coffee available in the lobby until 10am. It is in the Library section of the lobby. We are working on better signage so guests can see it.
5 out of 5
by Justin

Clean

Posted Mar 17, 2017 on Hotels
Great
5 out of 5
by Gail

Curtis - place you make history

Posted Mar 17, 2017 on Hotels
Great Place the best
3 out of 5
by Maryellen

Posted Mar 14, 2017 on Hotels
Wifi did not work and shower was dirtier than would have liked.
Comment from Hotel Management
Mar 17, 2017 by Crystal, Hotel Management
Thank you Maryellen for letting us know. We have shared with our housekeeping staff. We additionally are working on a Wi-Fi upgrade.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2017
Accesible rooms have a lockoff to the room next door. You can hear everything going on next door.
Comment from Hotel Management
Mar 15, 2017 by Crystal, Hotel Management
Thank you for taking the time to let us know about your experience.
5 out of 5
by MARIA

This traveler left a rating score only Posted Mar 13, 2017 on Hotels
3 out of 5
by Emily

Posted Mar 12, 2017 on Hotels
This is not a high end hotel ... It's a 3 star hotel in a nice area ...
Comment from Hotel Management
Mar 15, 2017 by Crystal, Hotel Management
Dear Emily... We thank you for your feedback. We are rated between a 3 and a 3 1/2 star depending on the site you are looking at.