Posted Dec 5, 2016 on Hotels
Great location and super comfortable beds. The shower though wasn't functioning properly. And also when you park in the hotel parking garage, they don't tell you that you have to pay for it, which it is expensive parking, we got charged $32 for one night (we could have found way cheaper parking else where). We paid good money for a nice room, I guess I kind of expected the hotel to validate free parking!
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your experience. I'm very sorry that the shower wasn't functioning properly during your stay. I certainly hope someone came to fix it for you. The parking facility is a separate entity from The Westin; however, we do offer $40 night valet parking with in and out privileges as a convenience for our guests. I agree, parking in garages in the downtown area is expensive. I'm glad; however, that you enjoyed our super comfy beds.