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Reviews of The Westin Denver Downtown

4 out of 5
The Westin Denver Downtown
1672 Lawrence St, Denver, CO

Reviews

8.4

Very Good

Rating 10 - Excellent. 570 out of 1003 reviews" "
Rating 8 - Good. 216 out of 1003 reviews" "
Rating 6 - Okay. 105 out of 1003 reviews" "
Rating 4 - Poor. 62 out of 1003 reviews" "
Rating 2 - Terrible. 50 out of 1003 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
While it is a ‘nice’ hotel. The main reason I booked it was for the rooftop pool. It was closed, there was no note anywhere on the booking site to inform me of this. They did not offer anything to make up for the pool aside from 2 passes to a local fitness center, but again we paid more for this pool specifically. They also don’t cover any parking charges. The fridge didn’t work in our room and there was no microwave…. Pretty disappointing for a nice hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Three of the four elevators were out of service during the first part of our stay. This resulted in long wait times to get to and from the 12th floor. That said, the staff was clearly working hard to remedy the situation. In particular, the gentleman who ran the service elevator was very accommodating and very much on top of his game.
Stayed 1 night in Apr 2024

10/10 Excellent

Odilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Ludwig

Business traveler
Liked: Cleanliness
Property looks dated. Clean, grand, but dated both public spaces and rooms. Location is great, with tons of Restaurants and bars at a walking distance. Their restaurant is very limited, the Bar understaffed. Saturday evening only one bartender, no servers for the entire place. I felt like staying on a “limited service” hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Clifford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay at the Westin was enjoyable except the location of our room. Our room was right next to the elevators, so the noise and vibration was a nuisance, which didn’t lend for a comfortable night’s sleep.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amanda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice. The room was awesome. Just needed a flatter pillow.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jerleisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the hotel staff members were extremely friendly. The hotel amenities were top tier and overall my experience surpassed expectations!
Stayed 2 nights in Apr 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not know we had to pay for parking. But good stay nonetheless
Stayed 2 nights in Apr 2024

10/10 Excellent

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, and atmosphere
Stayed 1 night in Apr 2024

10/10 Excellent

Danna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff, amazing room
Stayed 1 night in Apr 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Karissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay would come back
Stayed 2 nights in Mar 2024

10/10 Excellent

Ralph

Stayed 1 night in Mar 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Steven

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
WiFi was an extra fee. There is a single "restaurant" which is more like an open cafe. The website makes it look like a lot more than it is. The service is good at the bar, but not table-side. The food and drinks are excellent. The phone in the room was staticky and kept dropping calls. We had to wait on our room at check-in for about 1.5 hours. The coffee service in the room wasn't stocked properly (missing lids, missing condiments).
Stayed 2 nights in Mar 2024

4/10 Poor

Dustin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be careful booking room that’s states breakfast included. It’s not included.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome newly renovated. The he indoor/outdoor pool was wonderful! Nicely update. Great location. Great hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Marjorie, Denver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; quiet room; nice amenities.
Stayed 1 night in Mar 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk service! Bedding extremely comfortable for a restful evening after day of travel and an awesome view of the mountains and empower stadium!!
Stayed 1 night in Mar 2024

10/10 Excellent

Lynch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great. Loved every bit of it.
Stayed 1 night in Mar 2024

8/10 Good

Brad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient
Stayed 2 nights in Mar 2024

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great Check out Corridor 44 in Larimar Square…fantastic food, drinks and champagne bar
Stayed 2 nights in Feb 2024

10/10 Excellent

Sunpreet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean quiet super friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Hsin Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great central location with easy access to airport by train. Remodeled rooms, very nice rooftop heated pool with a mountain sunset view.
Stayed 1 night in Feb 2024

10/10 Excellent

Robyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need to pay a $25 a day fee, but you get access to the gym and spa across the street, free beer flights, and $25 credit to the restaurant and bar. A good stay!
Stayed 2 nights in Feb 2024

4/10 Poor

Lee

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Talk about hidden fees, you pay £149 / night, they then charge a further $29 on arrival “resort fees” for a one-night stay and on top of that want to charge $10 to use the hotel wifi. Expedia need to update their information on this property as there is no free WiFi at all despite paying a resort fee!! Outrageous!
Stayed 1 night in Feb 2024

10/10 Excellent

Melinda

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Brigette

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but do not like they charge fee everyday for your stay on top of what you already paid.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable room. Fresh interior too.
Stayed 1 night in Jan 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
My only "complaint" is that finding the right entrance for their parking "non valet" was confusing. We first went into the wrong garage and entered some office building ( i think) then we had to circle the block a few times. But over all was a great experience, will stay again
Stayed 1 night in Jan 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kaveh

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Arnulfo

Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has excellent service and close to Union Station & many sites.
Stayed 1 night in Jan 2024

10/10 Excellent

Rafael

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

BARRY, ANCHORAGE

Liked: Cleanliness, staff & service, property conditions & facilities
16th street construction
Stayed 2 nights in Dec 2023

10/10 Excellent

Dustin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
down town Denver
The Westin is always fantastic. Great location very clean very nice staff always a great place to stay. Only downside is valet parking is too expensive but worth it. New Year’s Eve was fantastic fireworks right outside our hotel room.
Stayed 1 night in Dec 2023

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Laura, Highlands Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Completed early check in yet still had to wait in line for 25 minutes to check in. Not sure why I bothered as our experience was no different from anyone else. Westin policy is to close all bars at 11:30, even on NYE downtown, which was disappointing. Nice property, would consider staying again.
Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Brooke

Stayed 2 nights in Dec 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The area was great, but the lack of a good restaurant in the hotel itself was a drawback to staying here.
Stayed 3 nights in Dec 2023

10/10 Excellent

Marissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful
Stayed 1 night in Dec 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
What I didn’t like is that there was no free wifi
Stayed 1 night in Dec 2023