Posted Aug 13, 2016 on Hotels
For a family of 5....maids left shampoo and washing products, toilet paper and kleenex, for ONE. Once they even left only 2 towels. Overpaid $189/night plus tax. Front desk staff nice, when you could find them!
Woken up at 7:15am after first night, to the sounds of hammering on ceiling! Front desk said they were laying carpet....but she hadn't given them the key to start work that early - WHY would they even rent room under another that needed work involving hammers? This went on for 2 days...the 2nd day was a Saturday and the front desk person said that they don't have work performed on a weekend. Apparently, they don't have secure 'maintenance' personnel procedure..security access door propped open by huge stone and maintenance person painting that door - no drop cloth or any blue tape; as a result, there were paint droppings and a clearly sloppy job done.
The hotel NEVER offered discount nor apologized.