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Reviews of Aloft Denver Airport at Gateway Park

3 out of 5
Aloft Denver Airport at Gateway Park
16470 E 40th Circle, Aurora, CO

Reviews

7.8

Good

Rating 10 - Excellent. 441 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 113 out of 1000 reviews" "
Rating 4 - Poor. 93 out of 1000 reviews" "
Rating 2 - Terrible. 92 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Meosha

Traveled with partner
The hotel is average. You pay for breakfast and ita super expensive. Rooms are small.
Stayed 2 nights in Apr 2024

6/10 Okay

Alicia

Traveled with family
Stayed overnight to be closer to the airport and leave our car there
Stayed 1 night in Apr 2024

10/10 Excellent

Tamra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids enjoyed the atmosphere.
Stayed 1 night in Apr 2024

6/10 Okay

Katherine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Overall the hotel was fine. One of the blinds in our room was broken so we managed to get it down the first night but couldn’t adjust remainder of our stay. We were three or four doors down from elevators and heard the elevators going up and down all night long. Additionally, we heard all of the noise in the parking lot and pretty consistent road noise from I-70. Not super impressed with the sound proofing.
Stayed 2 nights in Apr 2024
Response from Szilvia V Szocs GM on Apr 3, 2024
Hello Katherine, thanks for the feedback information about your stay. Without the details of your stay, I couldn't call or email you but please get in touch with Shayna or I so we can see about the room you were in for future reference and perhaps correct the problem.

8/10 Good

Laura

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel
Stayed 1 night in Mar 2024
Response from Szilvia V Szocs GM on Apr 2, 2024
Hi Laura, thanks for staying with us and hope to see you again.aloft team

2/10 Terrible

Roberto C

Stayed 2 nights in Mar 2024
Response from Szilvia V Szocs GM on Mar 20, 2024
Hello,thank you for your feedback. We would love to know what happened so we can assess the situation in regard to your stay.Sincerely,ALOFT TEAM

10/10 Excellent

melinda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, convenient to airport.
Stayed 1 night in Mar 2024
Response from Szilvia V Szocs GM on Mar 20, 2024
We hope to see you again and thanks for the great comments.!

10/10 Excellent

Nancy

Traveled with family
Staff were helpful and friendly. The accommodation was clean and comfortable. It was SO nice to have food and drinks available in the hotel after our travels!
Stayed 1 night in Feb 2024
Response from Szilvia V Szocs GM on Mar 20, 2024
Hi Nancy,thanks so much for the great scores and kind words.

6/10 Okay

Nyegai

Traveled with family
Disliked: Property conditions & facilities
Place looks better online/in the pictures. Not worth the price paid.
Stayed 2 nights in Feb 2024
Response from Szilvia V Szocs GM on Mar 20, 2024
Hi Nyegai,we appreciate your feedback and hope you will give us a chance another time.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient hotel if you need to be close to the airport! Beds were very comfortable too. There is nothing to do around the hotel though
Stayed 1 night in Feb 2024
Response from Szilvia V Szocs GM on Mar 20, 2024
Hi David, thanks for your feedback. We appreciate your kind words about us. We hope to see you again.

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Szilvia V Szocs GM on Mar 20, 2024
Hello Angela,Thanks for your feedback. We would love to hear about your stay so we can make it better next time.We hope to see you another time.

8/10 Good

Ashlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Szilvia V Szocs GM on Jan 23, 2024
Hi Ashlene,Thanks so much for the feedback and hope to see you again!

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Szilvia V Szocs GM on Jan 30, 2024
Thanks for the Great scores Adriana!

2/10 Terrible

Camden

Stayed 1 night in Dec 2023
Response from Szilvia V Szocs GM on Jan 8, 2024
Hello,thank you for your information and please let us know how we can address the issue for the future.

2/10 Terrible

MIchele

Stayed 1 night in Dec 2023
Response from Szilvia V Szocs GM on Jan 5, 2024
Hello,thank you for your information and please let us know how we can address the issue for the future.

10/10 Excellent

Yaneth Gomez de

Stayed 1 night in Dec 2023
Response from Szilvia V Szocs GM on Dec 21, 2023
Thanks for the great score. We hope to see you soon!

8/10 Good

Leonel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Szilvia V Szocs GM on Jan 5, 2024
Thanks for the good score and hope to see you again!

8/10 Good

Nataliya

Stayed 1 night in Dec 2023
Response from Szilvia V Szocs GM on Jan 5, 2024
Thanks for your response and hope to see you again!

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Szilvia V Szocs GM on Jan 5, 2024
Thanks for the great score and hope to see you again!

8/10 Good

Katrina

Stayed 1 night in Nov 2023
Response from Szilvia V Szocs GM on Dec 21, 2023
We appreciate your response!

4/10 Poor

Lina, any city

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Szilvia V Szocs GM on Jan 5, 2024
Hello,We would like to hear about your score for training and information purposes if you can tell us about the details on your ALOFT experience.

8/10 Good

Clay

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Ok
Checkin was efficient, but I found out later I was charged double for the bottled water. The room was simple, but the
Stayed 1 night in Nov 2023
Response from Szilvia V Szocs GM on Dec 21, 2023
Hello, thanks for your feedback. The ALOFT Refuel station is open for purchase 24/7 for you and you can charge your room or pay at the register for the items. We hope to see you again!

10/10 Excellent

Sarah

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was friendly and knowledgeable. We were hungry and thirsty after a long drive so glad to know at 9 pm bar had beverages and some good food choices for us!
Stayed 1 night in Nov 2023
Response from Szilvia V Szocs GM on Jan 5, 2024
Thanks so much for the great feedback:)

8/10 Good

Lona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the compact and modern layout of the bedroom. It was perfect for a solo traveler, at a good price. I appreciated the airport shuttle and the driver was very nice. I felt bad that I'd spent all my US cash and didn't have anything to tip him with. This hotel is good for being near the airport. You won't see anything of downtown Denver. The entire area is all hotels and a few restaurants, nothing of interest within walking distance, but that's just the way it is.
Stayed 1 night in Nov 2023
Response from Szilvia V Szocs GM on Dec 21, 2023
Hello, thanks for the response. Your observation is correct, downtown is another 25-30 minutes away from our area however it is a train ride to get to the heart of the city and the station is walking distance.We hope to see you again.

10/10 Excellent

James

Stayed 1 night in Nov 2023
Response from Szilvia V Szocs GM on Dec 21, 2023
Thanks for the great score!

10/10 Excellent

Angela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very friendly and comfortable. Nice bar and outside lounge area.
Stayed 1 night in Sep 2023
Response from Szilvia V Szocs GM on Dec 21, 2023
Thank you so much for the kind words and hope to see you again:)

8/10 Good

Teresa, Black Hawk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Its very convenient
Stayed 1 night in Oct 2023
Response from Szilvia V Szocs GM on Dec 21, 2023
Thank you for your feedback. Come back and see us again!

8/10 Good

LuzJanet

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 3 nights in Sep 2023
Response from Szilvia V Szocs GM on Dec 21, 2023
¡Gracias por la respuesta y espero verse de nuevo!

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Szilvia V Szocs GM on Dec 21, 2023
Thanks for the great scores and hope to see you soon:)

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
No hot tube
Stayed 1 night in Oct 2023
Response from Dan Williams, GM on Oct 18, 2023
Thank you for choosing to stay at the Aloft Denver Airport and for this kind rating. We appreciate your business and hope to have the opportunity to host you again soon. Sorry for any inconvenience you may have encountered due to the Aloft not having a hot tub.Thank you for being our guests,Dan WilliamsGeneral Manager

10/10 Excellent

Syrah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport! Exactly what we needed.
Stayed 3 nights in Oct 2023
Response from Dan Williams, GM on Oct 18, 2023
Thank you for choosing to stay at the Aloft Denver Airport and for this kind rating. We appreciate your business and hope to have the opportunity to host you again soon.Thank you for being our guests,Dan WilliamsGeneral Manager

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dan Williams, GM on Oct 18, 2023
Thank you for choosing to stay at the Aloft Denver Airport and for this kind rating. We appreciate your business and hope to have the opportunity to host you again soon.Thank you for being our guests,Dan WilliamsGeneral Manager

10/10 Excellent

Wesley, Chicago

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Dan Williams, GM on Oct 18, 2023
Thank you for choosing to stay at the Aloft Denver Airport and for this kind rating. We appreciate your business and hope to have the opportunity to host you again soon.Thank you for being our guests,Dan WilliamsGeneral Manager

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went for a childerns hospital visist. The staff was quick and helped with every question i had.
Stayed 1 night in Oct 2023
Response from Dan Williams, GM on Oct 18, 2023
Thank you for choosing to stay at the Aloft Denver Airport and for sharing this review. We are grateful for your kind words.Thank you for being our guests.Dan WilliamsGeneral Manager

10/10 Excellent

Steph

Stayed 1 night in Sep 2023
Response from Dan Williams, GM on Oct 18, 2023
Thank you for choosing to stay at the Aloft Denver Airport and for this kind rating. We appreciate your business and hope to have the opportunity to host you again soon.Thank you for being our guests,Dan WilliamsGeneral Manager

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Dan Williams, GM on Oct 18, 2023
Thank you for choosing to stay at the Aloft Denver Airport and for this kind rating. We appreciate your business and hope to have the opportunity to host you again soon.Thank you for being our guests,Dan WilliamsGeneral Manager

10/10 Excellent

LaQuish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from DWilliamsGM on Sep 21, 2023
Thank you for choosing to stay at the Aloft Denver Airport recently and for sharing this review. We hope, should your travels bring you back to the area, that you will allow us to host you again.Thank you for being our guests,Dan WilliamsGeneral Manager

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023
Response from DWilliamsGM on Sep 7, 2023
Daniel,Thank you for choosing to stay at the Aloft Denver Airport recently and for sharing this kind review rating. We appreciate your business and hope to see you again soon.Thank you for being our guests,Dan WilliamsGeneral Manager

10/10 Excellent

Peter, Schaumburg

Stayed 1 night in Sep 2023
Response from Dan Williams, GM on Oct 18, 2023
Thank you for choosing to stay at the Aloft Denver Airport and for this kind rating. We appreciate your business and hope to have the opportunity to host you again soon.Thank you for being our guests,Dan WilliamsGeneral Manager

6/10 Okay

Ryan

Traveled with family and small children
Paying to park overnight IS NOT right! I’m paying to sleepover night . Just another money grab.
Stayed 1 night in Sep 2023
Response from DWilliamsGM on Sep 3, 2023
Ryan,Thank you for choosing to stay at the Aloft Denver Airport recently. I am sorry to hear that you are not happy with the parking charges and would like to speak with you directly to get more information from you regarding this and your overall stay. I look forward to speaking with you soon.Thank you for being our guests,Dan WilliamsGeneral Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was so clean and your staff was exceptionally friendly.
Stayed 1 night in Aug 2023
Response from DWilliamsGM on Sep 3, 2023
Michelle,Thank you for sharing this review and for choosing to stay at the Aloft Denver Airport recently. We are thrilled to hear that you enjoyed the stay and service we provided you. We hope to see you again soon.Thank you for being our guests,Dan WilliamsGeneral Manager

4/10 Poor

Maria

CHECK YOUR RECEIPT! We stayed at this property for less than 12 hours and they charged us for 3 days of parking. We arrived at 6PM and left at 3:15AM to catch our flight and as we were leaving I noticed my folio in my email. I saw that they charged me for 3 days of parking, so when we left I went to talk to the front desk - no one was there so I left a note asking them to remove the Extra charges and it’s been over a week and they still haven’t removed the charges or communicated with me. The hotel room we stayed in was really run down, cracks in the walls and cabinet for the safe, scratches in the paint, and the carpets and decor felt really worn and outdated. It’s close to the airport, that’s about the only positive.
Stayed 1 night in Jul 2023
Response from DWilliamsGM on Sep 3, 2023
Maria,I would like to perosnally apologize for the billing issues you encountered as well as this delay in responding to this review. I am hoping that the billing issue has been resolved by now and if not, please feel free to reach out to the hotel directly and ask for me. I will be happy to take care of this for you.Thank you for sharing your Aloft experience with us.Dan WilliamsGeneral Manager

6/10 Okay

Edward

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. But at a total cost of over $200.00 a free breakfast would seem reasonable.
Stayed 1 night in Jul 2023
Response from DWilliamsGM on Jul 27, 2023
Edward,Thank you for choosing to stay at the Aloft Denver Airport recently and for sharing this review. As General Manager, I am sorry to hear that you were not completely satisfied with the value of your stay.It is our hope, should your travel plans bring you back to the area, that you will allow us to host you again.Thank you for being our guests,Dan WilliamsGeneral Manager

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 4 nights in Apr 2023
Response from DWilliamsGM on Jul 20, 2023
Jeanette,Thank you for choosing to stay at the Aloft Denver Airport recently and for sharing this review. We appreciate your business as well as this feedback. We hope to see you again soon!Thank you for being our guests,Dan WilliamsGeneral Manager

10/10 Excellent

Hallie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from DWilliamsGM on Jul 8, 2023
Hallie,Thank you for choosing to stay at the Aloft Denver Airport recently and for taking the time to provide this feedback. We are grateful for your business and hope to see you again soon.Thank you for being our guests,Dan WilliamsGeneral Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023
Response from DWilliamsGM on Jul 8, 2023
Lisa,Thank you for sharing this review rating with us and for choosing to stay at the Aloft Denver Airport recently. We hope to have the opportunity to host you again soon.Thank you for being our guests,Dan WilliamsGeneral Manager

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing amenities and surrounded by so many dining and shopping options
Stayed 1 night in Jun 2023
Response from DWilliamsGM on Jun 23, 2023
Veronica,Thank you so much for this very kiind review and for choosing to stay at the Aloft Denver Airport recently. We appreciate the wonderful feedback and hope to see you again soon.Thank you for being our guests,Dan WilliamsGeneral Manager

6/10 Okay

Virginia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are comfortable enough, but oddly over-designed. The free airport shuttle definitely saves money, but plan to wait 30 minutes and have to stop at 3 different properties along the way.
Stayed 1 night in Jun 2023
Response from DWilliamsGM on Jun 22, 2023
Virginia,Thank you for choosing to stay at the Aloft Denver Airport recently and for sharing this feedback. We are thankful for your choice in hotels while in Denver. I am sorry to hear that you were not completely satisfied with your Aloft experience. We are working hard to learn from our shortcomings and thank you for sharing this review.Thank you for being our guests and we hope to see you again soon.Dan WilliamsGeneral Manager

10/10 Excellent

Christopher

Stayed 1 night in Jun 2023
Response from DWilliamsGM on Jun 22, 2023
Thank you for sharing this wonderful review rating. We are grateful for your business and hope to see you again soon.Thank you for being our guests,Dan WilliamsGeneral Manager

10/10 Excellent

Elisabeth

Stayed 1 night in Jun 2023
Response from DWilliamsGM on Jul 8, 2023
Elisabeth,Thank you for choosing to stay at the Aloft Denver Airport recently and for sharing this review rating. We appreciate your business,Thank you for being our guests,Dan WilliamsGeneral Manager