Ratings based on 2,493 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hawaii
DisappointingPosted Aug 17, 2017
Shabby condition of shuttle van and hotel. Room smelled of stale smoke. TV reception was poor. Could not adjust bathroom spigot to take a bath; only shower head worked. Driver of shuttle van was very personable!
by A verified traveler from minnesota
Great all around!Posted Jul 15, 2017
Clean, comfortable rooms, free airport shuttle, good breakfast and helpful staff.
for Everyoneby A verified traveler from Colorado
Needed Airport ShuttlePosted Jul 5, 2017
I needed airport shuttle and parking while I was on vacation. It went well. Staff was delightful and car was safe.
by A verified traveler from california
mold in bathroom, smelly, poorly maintained.Posted Jul 3, 2017
Ridiculously priced. $450 for 1 am - 5 am stay and bathroom was very poorly maintained. Comfortable bed Staff was nice at check-in. Most poorly maintained room I've stayed in out of 150 room nights in 2 years and the hotel was over 4 times my usual cost. This should be illegal.
by A verified traveler
Would never make that mistake again.Posted Jul 1, 2017
I almost missed my flight because they wouldn't hold the shuttle for me for 1 min. Spent 220.00 to spend the night there and was treated very poorly.
by A verified traveler
Noisy and uncomfortablePosted Jul 1, 2017
Breakfast is unbeatable. Line of rooms facing a busy street most of the day and night. Hard not to wake up constantly.
by A verified traveler from Colorado
Horrific placePosted Jun 11, 2017
Location: Gas station and Dennys.
The sheets had rips in them, covers were stained, and the bath floor was slimy. The first night a bulb blew and shattered glass into my 3 months olds crib! It sacred him so bad it took an hour to calm him down! Luckily he did not get glass in his eyes or any cuts. When I went to the front desk the lady laughed it off and said she may send the maintenance man if she got to it. Offered no apologies or ask if my son was ok. I then asked for the manager, but was told he would not be in till tomorrow. Then that night the fire alarm went off while I was in the shower, so my husband, two daughters, and my infant son all end up in the lobby, with me in a towel. We were told it was just a bug and nothing was wrong, still no apologies. The next morning when my daughter took a shower the alarm went off again. Again went to the front desk and was told it only was the alarms going off in my room and it may be fixed by the end of the day if they got to it. This happened every time one of us took a shower!! Finally had enough and ask for a refund so we could go to another hotel, but was told that was not possible with no manager. We ended up in room 106 which had no hand towels, no wash cloths, and the lazyboy chair was completely broke down. Tried to get a hold of the manager again and was laugh at by a different front desk lady. Finally call the Regional office and after two days of calling was offer a check for 116.00 mailed to me in 4-6 weeks! Horrific place.
by A verified traveler from Wyoming
Posted Jun 3, 2017
This motel is very outdated. My husband had to tighten the bathroom faucet down to the sink. Employees were obnoxious at check-in and rude when we called for extra bedding for the sofa sleeper. We stayed here because it was a cheaper($126) motel close to the airport. We will never stay here again and will tell anyone we know that it's a terrible place to stay.
for Everyoneby A verified traveler from nebraska
Nice hotel, close to a Denny's for foodPosted May 29, 2017
Pros: Have always been treated very well. I feel safe leaving my vehicle in their hands.
Cons: Just updating the rooms when applicable.
Location: Have only wandered over to Denny's and the truck stop gas station
Our room has been clean each time we've stayed. Within a short walk to Denny's to grab a meal or meals. Gas for your vehicle is close. We always park and take shuttle to airport without experiencing an incident. Only issue is guests with kids leave the ground floor conference room bathrooms a mess. Staff so short so Quality can't always keep up with the mess. Not the hotels fault but the parents who allow the kids or themselves to not clean up their own mess.
for Everyoneby A verified traveler from SD
Descent hotel.Posted May 23, 2017
It was a nice three night stay. The staff could of been friendlier and said hello atleast. Had to wait almost 30 min in line to buy a soda on Saturday night. They had a bus load of people show up and instead of seeing all I had was a soda and get me out of the way quickly they helped a number of guests check into their rooms first. Then was very rude about what room I was in and what room number. Over all it was a nice stay and the breakfast and cleanliness made up for the down falls.