Ratings based on 576 Verified Reviews

2.9 out of 5
48% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from WV

Hotel near airport

Posted Jul 12, 2017
Pros: Near the airport
Cons: Breakfast was limited.
Location: There is a mall 10 minutes away.
Very noisy. We could hear people walking in the room above until late in the night.
3 out of 5
for Everyone
by A verified traveler from Southwest Colorado

~ Kindness Makes All The Difference ~

Posted Jun 28, 2017
Pros: ...the professional, caring & attentive staff...
Cons: Room cleanliness could be improved & the sink leaked water all over the counter every time I used it (needs gasket or to be re-sealed).
Location: The location is near regional, bus/rail transportation stops = offers easy access to city culture of Denver as well as outdoor, recreational spots.
Front desk staff made all the difference in my stay! The young lady on evening shift had a delightful demeanor, called to ask if all was well & if there was anything she could do/get for me. The woman covering a.m./morning shift is a GEM; her professionalism & sincerity went a long way! She offered to assist me with paperwork/copying needs, provided insight pertaining to local, housing agencies/businesses & listened with a compassionate ear on a day when I needed to know somebody cared;] The gentleman assisting on evening/night shift delivered extra, warm & clean towels to my room - - with a smile - - as well as ensured I had enough soap/personal hygiene items throughout my stay. Pedro: He called a cab for me when I had an important, medical appointment & Uber driver was a no - show/45 mins. late!!
3 out of 5
for Everyone
by A verified traveler

Posted Jun 27, 2017
It was nice, the breakfast was simple and early. And the room was clean. Maybe some upgrades to the fixtures would be nice.
1 out of 5
by A verified traveler from WY

Worst hotel I've stayed in

Posted Jun 26, 2017
Had to stay in Denver due to flight cancellation. Was busy on a Tuesday night, so they price gouged me to $300 to stay in this dump. Was in a very unsafe area with outdoor access rooms. Blockaded my door with my luggage, just in case. Staff was terrible except 1. Refused to give me a receipt showing 0 balance because i booked wth Expedia. No conditioner provided. Housekeeping knocked on my door even with my do not disturb sign on. Repairs that had been done to the room were done poorly. I would NEVER stay here again.
2 out of 5
by A verified traveler


Posted May 28, 2017
Pros: nothing
Cons: everything
old, and neglected, unpleasant environment, smell bad.
2 out of 5
by A verified traveler

Quick Trip

Posted May 7, 2017
It wasn't what I expected from the pictures. The doors opened from the outside and didn't look real safe. The beds were ok, but the rooms smelled terrible and really outdated.
4 out of 5
for Everyone
by A verified traveler from Denver

Easy location.

Posted Apr 29, 2017
It was a good hotel for the price. Not the best, but not the worst.
2 out of 5
by Cassandra

I cancelled rooms due to bed bugs rumors...

Posted Apr 24, 2017 on Hotels
Seen couple leaving hotel they stopped us and showed were they were bitten up by beg bugs so i cancelled reservations...
4 out of 5
by Lowell

This traveler left a rating score only Posted Apr 17, 2017 on Hotels
3 out of 5
by Steve

Posted Apr 13, 2017 on Hotels
Reasonable rates for a smoking room. Nice to have in a city like Denver in a state like Colorado.