Ratings based on 252 Verified Reviews

3.9 out of 5
76% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Just as expected so far! Convenient

Posted Jan 9, 2018
Good locatiuon. Lots of restaurants snd shopping nearby. Highway right here
Comment from Hotel Management
Jan 15, 2018 by Latasha P, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Posted Dec 29, 2017
Pros: The Mattresses and bedding. Fantastic!
Location: Lots of restaurants and shopping.
Arrived after driving 550 miles. Happy to have such a good experience. Breakfast with lots of variety and plenty of clean seating.
Comment from Hotel Management
Jan 4, 2018 by Latasha P, Hotel Management
We appreciate your feedback and hope you will return again soon!
3 out of 5
by A verified traveler

Posted Dec 29, 2017
Room smelled like cigarette smoke. Carpet was dirty. This hotel needs a renovation.
Comment from Hotel Management
Jan 4, 2018 by Latasha P, Hotel Management
Thank you for your feedback. We have taken your feedback into consideration and will address these issues accordingly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Perfect

Posted Dec 10, 2017
Every member of the staff were attentive, cheerful, and sincere. Stay was perfect.
Comment from Hotel Management
Dec 10, 2017 by Latasha P, Hotel Management
Hello Mark, You are wonderful! Thank you for the great review! We hope you will visit again soon. Latasha Perry
2 out of 5
by A verified traveler from New Jersey

Remodelation needs!!

Posted Dec 5, 2017
We paid a lot compare that we received. Room noisy, the front desk staff ruff, the room decoration pretty bad and the chair desk and tables scratches and brokes. The pillows heavy and uncomfortable.
Comment from Hotel Management
Dec 9, 2017 by Latasha P, Hotel Management
Hello, Thanks for staying with us. We appreciate your feedback. We will be sure to share it with the appropriate members of the team. Latasha Perry
3 out of 5
by A verified traveler

Posted Nov 30, 2017
Pros: CLEANLINESS AND STAFF
FOR THE MONEY ROOM WAS TOO SMALL....COULD DO BETTER NEXT DOOR
Comment from Hotel Management
Dec 1, 2017 by Latasha , Hotel Management
Hello Anonymous, Thanks for staying with us. We appreciate your feedback! Latasha Perry General Manager
3 out of 5
by A verified traveler from west deptford NJ

Soccer tournament hotel

Posted Nov 27, 2017
The guests were loud. Some of the staff were rude. I also thought the pool was extremely small and very loud!
Comment from Hotel Management
Nov 28, 2017 by Latasha P, Hotel Management
Dear Michelle, Thank you for taking the time to let us know about your recent stay with us at the Fairfield Inn Deptford. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the other Guests, staff, and pool size. We have shared your feedback with the appropriate hotel team and would like to Thank you again for staying with us. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Deptford. Sincerely, Latasha Perry General Manager Fairfield Inn Deptford
5 out of 5
Recommended
for Everyone
by A verified traveler from White Marsh, MD

Great place to stay with breakfast included!

Posted Nov 27, 2017
Pros: The staff was very friendly and helpful. The room was very clean and the bed comfy.
Cons: The shower dipped and the window would not lock
Location: We attended a show in Pittman, NJ at the Broadway Theater. The town was lovely with great places to eat and holiday events.
Wanted to stay where the hotel was close to Pittman, NJ and not too far from home. Clean and a great breakfast included. Staff couldn't be more helpful and friendly. Hope to stay there again!
Comment from Hotel Management
Nov 30, 2017 by Latasha P, Hotel Management
Hello Cher, Thank you so much for choosing to stay with us at the Fairfield Inn Deptford. We appreciate you taking the time to let us know about your recent stay. We will be sure to share your feedback with the Team and we hope you will visit us again soon. Sincerely, Latasha Perry General Manager Fairfield Inn Deptford
1 out of 5
Recommended
for Everyone
by A verified traveler

Overbooked

Posted Nov 18, 2017
They did not have the room I booked. Originally were going to upgrade me for no more money and then only put me into a Queen. Not happy.
Comment from Hotel Management
Nov 28, 2017 by Latasha P, Hotel Management
Dear Anonymous, Thank you for your feedback regarding your recent stay. We are sad to hear we did not meet your expectations with your room type. We hope you can please forgive us for not providing you with the type of service you have come to expect and deserve. Latasha Perry General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Nov 12, 2017
Pros: location
Cons: Not letting refrigerator trucks park under guest rooms and leave their engines running!
Location: Deptford mall and lots of things.
We chose this hotel for the location and the reviews were good. It's an older building, but clean and staff friendly. However, a refrigerator truck parked under our window twice in the 5 days we were there. It kept it's motor running all night. Just when we got used to the noise, the engine would rev up and wake us up. We called the front desk the first night and they apologized but did nothing. Then it happened again! Very annoying.
Comment from Hotel Management
Nov 28, 2017 by Latasha P, Hotel Management
Dear Anonymous, Thank you so much for choosing to stay with us at the Fairfield Inn Deptford. We appreciate you taking the time to let us know about your recent stay. We will be sure to share your feedback with the Team and we hope you can forgive us for the other Guest leaving their truck running all night. We thank you again and hope this will not deter you from staying with us in the future. Sincerely, Latasha Perry General Manager Fairfield Inn Deptford