Ratings based on 222 Verified Reviews

4.0 out of 5
80% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Depford, Nj.

One and done

Posted Sep 18, 2017
I travel often and while not the worst, I will not stay here again. The staff were very friendly an accommodating. The room how ever was not up to par. Starting with the damp feeling of the carpets and ending with a bed that was so uncomfortably soft. There was also a musty smell to the room. Since I only stayed one night I did not comment to the desk staff, but if it were an extended stay I would definitely FIND other accommodations.
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Good for wedding

Posted Sep 9, 2017
Pros: Clean, quiet and good shower
I stayed two nights while in South Jersey for a wedding. Close to wedding location & venue. Convenient for last-minute shopping and ice cream. I plan on staying at this hotel again in about a month for another wedding.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2017
The ladies at the front desk was very friendly day,evening, and overnight. Exspecially loved my wake up call. I think she was singing. Love it!! Great customer service
Comment from Hotel Management
Sep 7, 2017 by Latasha P, Hotel Management
Dear Anonymous, Thank you for taking the time to leave feedback about your stay. We will be sure to share this information about with the Team. We are happy to hear you enjoyed your wake up call and customer service. Latasha Perry Fairfield Inn General Mananger
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2017
Room was ok. The staff was very friendly & accommodating.
Comment from Hotel Management
Sep 7, 2017 by Latasha P, Hotel Management
Dear Anonymous, Thank you for for choosing to stay with us. We will be sure to share this information with the Team. We are happy to hear the staff was friendly and accommodating. We hope you will visit again soon. Latasha Perry Fairfield Inn General Manager
5 out of 5
by patricia

Posted Jun 23, 2017 on Hotels
Comment from Hotel Management
Jun 27, 2017 by Deptford Fairfield Inn, Hotel Management
Hello Patricia, Thank you for choosing to stay with us and leaving a review. We hope you will visit us again soon. Latasha
4 out of 5
by Christopher

Posted Jun 11, 2017 on Hotels
Comment from Hotel Management
Jun 27, 2017 by Deptford Fairfield Inn, Hotel Management
Hello Christopher, Thank you for choosing to stay with us and leaving a review. We hope you will visit us again soon. Latasha
5 out of 5
by Daniel

Posted Jun 4, 2017 on Hotels
Comment from Hotel Management
Jun 7, 2017 by Deptford Fairfield Inn, Hotel Management
Hello Daniel, Thank you for leaving a review on your stay. We appreciate you choosing us as your choice in lodging. We hope you will visit again soon. Latasha Perry
4 out of 5
by Ray

Rude customer service but nice hotel..

Posted Jun 4, 2017 on Hotels
The customer service lady was rude to me about checking out at 1pm..
Comment from Hotel Management
Jun 7, 2017 by Deptford Fairfield Inn, Hotel Management
Hello Ray, As a Valued Customer, we appreciate you taking the time to leave a review. Please accept our sincerest apologies for the lack of customer service you received. It is our deepest desire to always provide you with the type of service you have come to expect and deserve. Thank you for staying with us and we hope you will visit us again. Latasha Perry
3 out of 5
by A verified traveler

Mediocre hotel

Posted May 30, 2017 on Orbitz
Needs updating. Room smelled musty. Would not stay there again.
Comment from Hotel Management
Jun 5, 2017 by Latasha P., Hotel Management
Thank you for taking the time to tell us of your recent stay at the Fairfield Inn Deptford. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Deptford. Sincerely, Latasha Perry General Manager Fairfield Inn Deptford
4 out of 5
by David

Posted May 26, 2017 on Hotels
Courteous check-in. Clean room. Good breakfast.
Comment from Hotel Management
Jun 5, 2017 by Deptford Fairfield Inn, Hotel Management
Hello David, Thank you for sharing your experience of your stay here at the Fairfield Inn Deptford. As a VALUED CUSTOMER we appreciate your feedback and are delighted to hear that you enjoyed check in and breakfast. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Latasha Perry