Posted Sep 10, 2016
I don't know how this hotel has a 4 for a rating, I had to moveyou room cause the first one smelled like cat pee, and the second like moldoing. Even after I had to take a room, at times it smelled like mold so I guess it's the hotel. The fruit at breakfast should have been thrown away
The exercise facilities is small, old and unclean, also smelling like mold.
Comment from Hotel Management
Sep 15, 2016 by Latasha Perry, Hotel Management
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn Deptford.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.
Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Deptford.
Fairfield Inn Deptford