Ratings based on 404 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
90% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Dec 25, 2015
Some staff don't know what they are doing, rooms not ready at 3pm , have to find staff to serve at the bar then tried charging twice for the room, no thank you
2 out of 5
by A verified traveler from 日本

古いホテル

Posted Dec 6, 2015
予想した以上に狭かったです。 なんとかスーツケースを広げることができる程度でした。 エレベーターもなくてスーツケースを部屋まで持って行くのに苦労しました。
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Nov 7, 2015 on Hotels
3 out of 5
Recommended
for Personal Event
by Sharon

to hot

Posted Nov 6, 2015 on Hotels
Great stay in Derby. But the room wasnt clean, we found alot of dust, and cobwebs and my partner are both cleaner in the hospital so did notice. It was too hot to. But for one night we didn't complain
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 4, 2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveler from London

Posted Nov 3, 2015
Pros: Staff cleanness
Cons: Quite a bit
Location: Could not see hand in front of you due to fog
Hotel looks a bit like a night club at the front cold corridors leading to the rooms 7 degrees outside temperature posh signage but needs L E D lights to see them better as they are flat to the wall. Room overcrowded for two adults to much heavy furniture and a depressing brown colour. Radiator controlled by TRV behind chair bed lined clean as was the room,. need long arms to open the top window, tripped over the alarm clock lead not required this day and age . Bathroom clean shower curtain clean extractor fan not working so room becomes a sauna after a shower. Bath takes a long wile to empty and needs a AAV as it gurgles from the adjacent room. Have stayed in better B W, including the ones in India. Well done staff very helpful warm coffee from a push top jug in the morning not very good, ok for conferences . would look elsewhere if staying in that area again.
3 out of 5
Recommended
for Business Travelers
by Anna from southampton

Smokey room

Posted Nov 2, 2015 on Hotels
Hotel staff were very friendly. Room smelt of smoke. Could not leave the window open because of the noise from the ambulances outside the hotel. Room was however quite with window shut.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel, noisy room

Posted Oct 31, 2015 on Hotels
Stayed one night. Room comfortable but noisy floorboards from above, heating woke me up with knocking sound, and people banging doors. Toilet was fitted between the bath and wall - very tight fit. Would stay again but not in this room.
2 out of 5
Recommended
for Business Travelers
by Avinash

This traveler left a rating score only Posted Oct 30, 2015 on Hotels
4 out of 5
Recommended
for Personal Event
by Tanel from Copenhagen

Good hotel near the station

Posted Oct 20, 2015 on Hotels
Clean room, friendly staff, free WiFi, reasonable price, good location - just 5 min from the train station. A couple of negatives were: Missing temperature control in the room, the security box did not close, toilet piping was noisy and hot water pressure was low. Those things aren't complaints as such, just things worth noting. Would definitely stay there again when in Derby.