No Pool and Tired room
Posted Dec 6, 2016 on Hotels
This place is (very) Tired. The windows don't open, the bathroom was tiled by a blind man, and the brass taps have never seen Brasso. The furniture has scratches and scrapes, and the cold tap runs hot for 5 mins before becoming luke warm. The walk in the dark from car park to reception is dangerous, with potholes and puddles. The big lights shining on the outside of the hotel, lit up my room like Blackpool Illuminations.
But unforgivable is that I'd booked Risley Hall because they advertise a pool and spa. I was given 3 different reasons by three different receptionist on three different days, but according to a colleague, it's been closed for refurbishment since March 2016. There was no offer of compensation. The only reason for me to book Risley Hall was the pool.
To be fair, I didn't sample the bar, or the restaurant or the breakfast as I was working 12 hour days whilst in Derby, but at least the kettle worked. Yeah.