Ratings based on 149 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from L
A short stayPosted Mar 21, 2016
For a 4* hotel this feel below my expectation. Shower head was broken, unable to control room temperature effectively, beds were stiff and not very comfortable, towels weren't very soft. Room key had to be inserted the wrong way to operate the door. Spa facilities weren't great (the hot tub was extremely shallow and had no jets, sauna was very small and the stream room ceiling was growing mould). Had to queue at least 10 minutes on checkout. However, I didn't enjoy my stay. It just wasn't worth the high expense.
by Keith from Chester
Booked 3 nights stayed a week.Posted Feb 15, 2016 on Hotels
The bartender was very professional. His cocktails were very creative. The golf course has amazing views. You have to be fit, very hilly.
by Mike from Wirral
Friendly, helppful staff. Needs modernisationPosted Feb 12, 2016 on Hotels
Wonderful friendly reception at hotel, room was upgraded to double no extra cost. Pool, Gym and Saunas great but need modernisation. Room ok. Breakfast ok but what food lacked in quality staff made up for in service.
by A verified traveler
Very goodPosted Feb 11, 2016 on Hotels
I went for birthday. Staff were very helpful. Enjoyed the gym. Didn't enjoy breakfast. Avoid sugar and grains. Not much to eat would have liked Greek yoghurt and nuts. However not on menu
by Elizabeth from Burnopfield
Dog friendly wonderPosted Feb 10, 2016 on Hotels
Very enjoyable. Great staff - very accomodating especially with our puppy who had a great time and was the centre of attention
by A verified traveler
Goog hotelPosted Jan 31, 2016
Lighting in the room needs to be bright. Carpets need a little more cleaning.
by Lee from Leicester
Posted Jan 29, 2016 on Hotels
The hotel is very grand and very big, i am sure that some of the rooms are lovely, but unfortunately the room that i was put in was quite dated and requires a bit of a re-make
by A verified traveler from Birkenhead
Nice StayPosted Jan 27, 2016
Pleasant stay at the hotel, but slightly disappointed that the pool was not heated in the leisure facilities.
by Deborah from Horsham Sussex
Affordable LuxuryPosted Jan 24, 2016 on Hotels
Excellent would recommend to family and friends (no wifi in room I think you would have to be closer to reception for signal not needed on this occasion so not an issue)thoroughly enjoyable stay
Posted Jan 20, 2016 on Hotels